# Knowledge base: eba.europa.eu

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## Contact details

- **Email:** eba-extranet-support@eba.europa.eu, scams@eba.europa.eu
- **Phone:** 01/03/2019, 07/07/2020, 07/11/2023, 07/12/2020, 08/10/2018, 08/10/2019, 08/11/2023, 08/12/2020, 09/11/2020

## Contents

- Single Rulebook Q&A
- About us (+15)
- Activities (+24)
- Extranet
- Homepage
- Simplification and efficiency of the Regulatory and Supervisory Framework

## Single Rulebook Q&A

Source: https://www.eba.europa.eu/single-rule-book-qa

Stakeholders can submit questions on the practical application or implementation of the banking, payment services, AML/CFT and other legislation that falls within the EBA’s remit. This includes the associated delegated and implementing acts, RTS, ITS, guidelines and recommendations.

NB: Unless otherwise specified in Q&As, references to the above legal acts are to be understood as referring to the version of the legal act applicable at the Q&A’s date of publication.

Questions on legal acts referred to under Article 1 (2) of the EBA’s founding Regulation or within the scope of the EBA’s powers that are not listed here can be submitted choosing the ‘Other’ option in the ‘Legal Act’ field of the ‘Submit a question’ page.

The EBA only starts accepting questions on the application and implementation of the relevant technical standards once these are published in the Official Journal of the European Union. An exception is made for certain draft Implementing Technical Standards on Supervisory Reporting, in order to allow institutions and competent authorities to make the necessary preparations or changes to their reporting systems.

- Directive 2013/36/EU on access to the activity of credit institutions and the prudential supervision of credit institutions and investment firms (the Capital Requirements Directive or CRD) ;
- Regulation (EU) No 575/2013 on prudential requirements for credit institutions and investment firms and amending Regulation (EU) No 648/2012 (the Capital Requirements Regulation or CRR) ;
- Directive 2014/49/EU on deposit guarantee schemes ( Directive on deposit guarantee schemes or DGSD )
- Directive 2014/59/EU establishing a framework for the recovery and resolution of credit institutions and investment firms and amending Directive 82/891/EEC, and Directives 2001/24/EC, 2002/47/EC, 2004/25/EC, 2005/56/EC, 2007/36/EC, 2011/35/EU, 2012/30/EU and 2013/36/EU, and Regulations (EU) No 1093/2010 and (EU) No 648/2012 ( Bank Recovery and Resolution Directive or BRRD );
- Directive (EU) 2019/2034 on the prudential supervision of investment firms (the Investment Firms Directive or IFD );
- Regulation (EU) 2019/2033 on the prudential supervision of investment firms (the Investment Firms Regulation or IFR );Directive (EU) 2015/2366 on payment services in the internal market, amending Directives 2002/65/EC, 2009/110/EC and 2013/36/EU and Regulation (EU) No 1093/2010, and repealing Directive 2007/64/EC (Payment Services Directive 2 or PSD2) ;
- Directive 2014/17/EU on credit agreements for consumers relating to residential immovable property and amending Directives 2008/48/EC and 2013/36/EU and Regulation (EU) No 1093/2010 (Mortgage Credit Directive or MCD) ;
- Regulation (EU) 2017/2402 down a general framework for securitisation and creating a specific framework for simple, transparent and standardised securitisation, and amending Directives 2009/65/EC, 2009/138/EC and 2011/61/EU and Regulations (EC) No 1060/2009 and (EU) No 648/2012 (Simple, transparent and standardised Securitisation Regulation or SecReg) ;
- Directive 2008/48/EC on credit agreements for consumers and repealing Directive 87/102/EEC (Consumer Credit Directive or CCD) ;
- Directive 2009/110/EC on the taking up, pursuit and prudential supervision of the business of electronic money institutions amending Directives 2005/60/EC and 2006/48/EC and repealing Directive 2000/46/EC (E-money Directive or EMD) ;
- Directive 2014/92/EU on the comparability of fees related to payment accounts, payment account switching and access to payment accounts with basic features (Payment Account Directive or PAD) ;
- Directive (EU) 2015/849 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, amending Regulation (EU) No 648/2012, and repealing Directive 2005/60/EC and Directive 2006/70/EC (Anti Money Laundering Directive or AMLD) ;
- Regulation (EU) 2015/847 on information accompanying transfers of funds and repealing Regulation (EC) No 1781/2006 (Funds Transfer Regulation or FTR)
- Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions (Interchange Fee Regulation or IcFR) ;
- Directive 2002/65/EC (concerning the distance marketing of consumer financial services and amending Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC (Distance Market Directive or DMD) – relevant parts only;
- Directive (EU) 2022/2556 of the European Parliament and of the Council of 14 December 2022 amending Directives 2009/65/EC, 2009/138/EC, 2011/61/EU, 2013/36/EU, 2014/59/EU, 2014/65/EU, (EU) 2015/2366 and (EU) 2016/2341 as regards digital operational resilience for the financial sector ( Digital Operational Resilience Directive or DORA Directive );
- Regulation (EU) 2022/2554 of the European Parliament and of the Council of 14 December 2022 on digital operational resilience for the financial sector and amending Regulations (EC) No 1060/2009, (EU) No 648/2012, (EU) No 600/2014, (EU) No 909/2014 and (EU) 2016/1011 ( Digital Operational Resilience Regulation or DORA Regulation );
- Regulation (EU) 2023/1114 of the European Parliament and of the Council of 31 May 2023 on markets in crypto-assets, and amending Regulations (EU) No 1093/2010 and (EU) No 1095/2010 and Directives 2013/36/EU and (EU) 2019/1937 ( MiCAR ) – relevant parts only;
- Regulation (EU) No 648/2012 on OTC derivatives, central counterparties and trade repositories ( European Market Infrastructure Regulation or EMIR ) - only RTS 2016/2251;
- Regulation (EU) No 909/2014 on improving securities settlement in the European Union and on central securities depositories and amending Directives 98/26/EC and 2014/65/EU and Regulation (EU) No 236/2012 ( Regulation on central securities depositories or CSDR ) - only RTS 2017/390 .

The Q&A process entails close and ongoing interaction between the EBA, the European Commission and competent authorities to ensure that the responses to the questions submitted remain consistent with the European legislative texts.

Any natural or legal person can use the Single Rulebook Q&A tool for submitting questions on the legislative acts referred to in Article 1(2) of the EBA’s founding Regulation and their associated Delegated and Implementing Acts, RTS, ITS, Guidelines, or Recommendations.

Questions should relate to the practical application or implementation of provisions of the relevant legislative act and/or associated delegated or implementing acts, RTS, ITS, guidelines, or recommendations. Questions that require the interpretation of these legal instruments will be forwarded to the European Commission who will prepare answers.

Article 16(b)(2) of the EBA’s founding regulation states that answers to Q&As have no binding force in law. Further, Q&As are not subject to a "comply or explain" process. However, their application is scrutinised by the EBA and competent authorities given their practical significance to achieve a level playing field.

In February 2022 the EBA adjusted its Single Rulebook Q&A process, including the admissibility criteria. The EBA aims to respond to Q&As within 9 months, focusing the process on answering those Q&As which raise material issues relevant for a broad set of stakeholders where additional EBA guidance or clarification would add real value. Where this period is unlikely to be met, the submitter will be informed and additional steps taken to ensure prompt finalisation.

As part of the adjustments, final answers will now be published on Friday mornings - except if this coincides with an EBA public holiday. In this instance, answers will be published on the preceding working day.

Before posting a question, users should read the revised Additional background and guidance for asking questions .

Users should take a note of the following points in particular (some of which reflect changes stemming from the EBA founding Regulation):

In February 2022 the EBA adjusted its Single Rulebook Q&A process to ensure that questions are answered within a reasonable time. The admissibility criteria have been adjusted to prioritise Q&As that: are relevant to a broad set of stakeholders; concern a material matter from a prudential, payments, consumer protection, resolution or other perspective within the EBA’s remit; and need EBA guidance or clarification.

- In accordance with Article 16b (3) of the EBA founding Regulation, all questions under review are to be published on the EBA’s website unless such publication is in conflict with the legitimate interest of those persons or would involve risks to the stability of the financial system.
- Rejected questions are published for a period of at least 2 months, to facilitate illustrating the types of questions that are not suitable. Questions are rejected when requirements set out in the Additional background and guidance for asking questions are not met.
- The Q&A pages are organised in a way that encourages users to use the 'Search for Q&As' function and to refer to the guidance mentioned above before submitting any questions.

### Documents

- Additional background and guidance for asking questions
- Feedback on the review of the use of the EBA single rulebook Q&A .pdf
- Overview of Q&As reviewed against revised CRR CRD and BRRD .xlsx (updated on 10/12/2021)

### Links

Please note: From 25.5.2021 you need a user account in order to submit a Q&A.

When following Submit a question , you will be asked to enter your login details, if you already have an account, or you can create one as ‘public user’.

## About us

Source: https://www.eba.europa.eu/about-us

### Mission, values and tasks

How we contribute to the stability and effectiveness of the European financial system through clear, consistent, transparent and fair regulation set out in a Single Rulebook.

### Organisation and governance

The EBA is a dynamic Authority that relies on several key departments. We are founded on a clear internal structure with accountability processes alongside our decision-making bodies.

### Legal and policy framework

The EBA is supported by a number of laws and regulations that give us the authority to carry out our work in several areas to strengthen the EU’s banking and financial sectors.

### Sustainable EBA

We are committed to a greener organisation and a more sustainable economy. We reflect the work we do contributing to a greener economy by putting in place policies that reduce our own impact on the environment.

### Diversity and inclusion

What diversity and inclusions means for us, how me promote it and how it reflects in our regulatory work.

### Careers

We work for EU citizens, and you can work with us. Join our diverse team to contribute to the stability and effectiveness of the European financial system. For all vacancies, please visit here.

### Budget

The EBA Financial Regulation provides the basis for our budget implementation and financial management.

### Procurement

In the spirit of transparency, we provide regular reports, while purchasing goods, services and works through public procurements.

## Budget

Source: https://www.eba.europa.eu/about-us/budget

The EBA aims at promoting transparency, simplicity, and fairness. We always publish our annual budgets and accounts, and we manage our procurement processes openly.

### Links

- Financial regulation
- Specific privacy notice for financial transactions

### Our budget and accounts

2025 EBA Annual Accounts approved by BS Opinion EBA OP 2026 350

The EBA budget and any amending budget are published in the Official Journal of the EU.

## Careers

Source: https://www.eba.europa.eu/about-us/careers

We work for the benefit of EU citizens by contributing to the stability and effectiveness of the European financial system. Guided by our own values and purpose, we ensure equal treatment and opportunities for everyone, irrespective of age, gender, race, sexuality, identity, status, or beliefs.

From policy experts and data analysts to communication specialists and many other profiles, everyone can play an important role in delivering our mission.

### Your next journey starts with us if you:

- are passionate about the European Union project
- want to contribute to the stability and effectiveness of the European financial system
- relate to our values
- love working in a multicultural and multilingual environment,
- want to be part of an inclusive workplace with equal opportunities
- wish to learn and develop new skills Are excited about learning and developing new skills
- are looking for a healthy work/life balance
- are excited about the French/Parisian lifestyle

### eRecruitment portal

The EBA publishes vacancies for temporary and contract agents on its eRecruitment platform.

Check out our open vacancies and apply online.

### Inter-Agency job market

Please note that we do not accept spontaneous applications. You can search current vacancies and apply using our online platform.

### What we offer

At the EBA you will work in a diverse, inclusive and multicultural environment, with colleagues from different backgrounds who share our mission: to contribute to the stability and effectiveness of the European financial system.

Working at our premises in Paris, you will benefit from many initiatives to support your health and well-being and enjoy the Parisian lifestyle.

### Career development

A wide range of learning and development opportunities. Rewarding career progression with internal and external mobility opportunities.

### Work-life balance

Flexible working time with teleworking options, leave arrangements, EBA social and sports club.

### Attractive benefits

A competitive salary and a strong pension plan.

### Healthcare

The Joint Sickness Insurance Scheme of the EU provides 24/7 coverage.

### Education for children

A European school near the workplace.

### Life in Paris

An opportunity to discover Paris, the city of lights, one of the most beautiful and iconic cities in the world.

## Meet our team

Source: https://www.eba.europa.eu/about-us/careers/meet-our-team

More than 250 staff members from 27 EU countries and from different backgrounds work together at the EBA to ensure the stability of the EU financial sector.

Watch their video testimonials to find out what it's like working in a multicultural Agency of the EU.

### "It’s where innovation happens” — Georgia, Greece

The EBA is a place where innovation is always at the forefront. As a senior project portfolio manager in the IT Department, I oversee a wide range of IT initiatives: from new projects and investments to the creation of new products, applications, and tools.

Contrary to the common perception that the EBA is solely focused on banking matters, our work covers a broader spectrum of public service. We are involved in various areas that have an impact on the European financial system and beyond.

We are driven by innovation and constantly explore new technologies and approaches. We enjoy the intellectual challenge and the opportunity to be creative. We never settle for the status quo.

As technology evolves rapidly, we adapt and improve accordingly. We are dedicated to pursuing new ventures and staying abreast of the latest trends. By challenging ourselves, we are ready for growth.

Flexibility and collaboration are high among our EBA values. We work as a real team motivated by the fact that our IT projects have significant implications across Europe.

We operate in an environment where bureaucracy does not hinder action. We encourage open communication and constructive feedback, fostering a culture where goals are achieved effectively.

### “It’s more than a regular job” — Dragan, Slovenia

I'm in the stress testing team, where we look at what would happen to banks if there were to be a downturn. I like the job as we're very objective. Our analysis is independent and we want to do it in the best possible way. And with the best possible result.

But what really drives me is the people. It’s a friendly environment. You like to come to work because you know you want to see your colleagues.

I was a semi-pro basketball player, so teamwork is the most important aspect for me, especially since the agency is not that big. We are all ready to help, solidarity and trust are true at the EBA.

There is a flat structure, you communicate directly with the Chairperson or the Executive Director, both in meetings or when you meet in the cafeteria. We’re all on first name basis and this doesn't happen often in other jobs or companies.

The EBA is big on training, learning and career development. I'm currently doing a PhD in climate economics, and I'm fully supported by the EBA. That's another great benefit.

### “It’s where statistics meet storytelling” — Angela, Italy

I'm a statistician and I ensure that our data is accurate, consistent and reliable. A big part of my job is presenting large sets of complex data in clear and engaging format through data visualisation.

In this area, creativity is the key. Using visual aids effectively isn’t just about showing data, it’s about making it meaningful. Our interactive tools bridge the gap between raw numbers and the stories they tell. It’s where statistics meets storytelling.

It’s good to be part of the EBA as an EU Agency and contribute to the EU financial stability. Knowing that I'm contributing to this objective and helping people in Europe makes me feel proud.

What truly amazes me is the positive atmosphere and shared values here. We’re a diverse team—statisticians, lawyers, economists—from all over Europe, each bringing our own unique cultures, and backgrounds. This diversity enriches our work and makes this place special.

In our office, everyone knows each other and we are always available to new joiners.

Here, I’m not just another number. I’m part of something bigger, and that makes all the difference.

## Vacancies

Source: https://www.eba.europa.eu/about-us/careers/vacancies

Careers at the EBA are open to nationals of the 27 European Union Member States as well as Iceland, Liechtenstein, and Norway. There is no national quota system in operation. However, the EBA shall ensure geographical and gender balance and compliance with the principle of equal opportunities, in accordance with Articles 1d and 27 of the Staff Regulations (SR) and the Conditions of Employment of Other Servants of the European Communities (CEOS) .

### Reserve List

Candidates who are successful in a selection procedure are placed on a reserve list. The validity of the reserve list is established in the relevant vacancy notice.

The validity period of a reserve list may be extended depending on the need of the EBA. The established reserve list may be used for the recruitment of a similar post. Inclusion on the reserve list does not guarantee recruitment.

The reserve list/s published below are valid until 31/12/2026.

We advise candidates to consult the EBA website for updates on reserve list extensions.

### Documents

- Guideline on selection and recruitment at the EBA
- Online application manual for candidates
- Data protection notice for the recruitment of Temporary Agents, Contract Agents and Seconded National Experts
- Decision on temporary agents
- Decision on middle management staff
- Decision on contract agents
- Selection board composition
- The different parts of your pay - Overview of the remuneration package

## Diversity and inclusion

Source: https://www.eba.europa.eu/about-us/diversity-and-inclusion

### What diversity and inclusion (D&I) means to our organisation

At the EBA, we are all committed to fostering an open and inclusive workplace culture. The EBA strives to ensure equal treatment and opportunities to everyone, irrespective of who they are, where they come from and what they believe in! With this in mind, the EBA pays the highest attention to ensuring equal chances for men and women in its organisation and through its policy and convergence work for the banking and financial sector.

The EBA is fully committed to the EU Commission’s Gender Equality Strategy to make significant progress towards a gender-equal Europe by 2025 and the UN’s ambitious global target of achieving gender equality and empowering women by 2030.

The EBA is also fully committed to taking a proactive and inclusive approach to diversity and inclusion, in line with the Charter on Diversity and Inclusion developed by the EU Agencies Network as well as in accordance with Article 1d of the Staff Regulations .

Since the last quarter of 2020, the EBA has been very active in embedding gender equality in its culture. Within only a few years, thanks to its commitment and active involvement, the EBA has achieved a gender-equal leadership, and the numbers say it all.

An increasing representation of women in decision-making positions, helps building bridge in diversity resulting into a stronger EBA team working towards common values and goals. It also enriches the Authority’s culture by fostering a new way of thinking, creativity, and changing behaviour and challenging stereotypes.

It also contributes to a community of respect that values differences, thus portraying unity in diversity. It increases the sense of belonging making staff feel valued, engaged and empowered thus creating inclusion and building buy-in at the EBA (in the 2022, the Staff Engagement Survey showed that more than 75% of staff expressed a sense of belonging and acknowledged the EBA as a more productive, innovative and collaborative organisation).

The EBA strictly adheres to the principle that all the Union’s citizens are equal and that discrimination on the basis on nationality is prohibited by the Treaties, the Charter of Fundamental Rights, and the Staff Regulations. This is why the EBA is recruiting and employing staff from the broadest possible geographical basis.

The EBA is also working towards supporting and enabling a culturally safe environment for people with disabilities, promoting their overall well-being and quality of life as well as contributing to a more diverse and inclusive EU society. The EBA is promoting disability inclusion through a series of initiatives focusing on raising awareness, organising trainings and workshops, collaborating with specific organisations (Choose Paris Region), offering accessible digital environment and flexible working arrangements, providing reasonable accommodations for candidates in the selection processes, etc.

(399.87 KB - PDF) Last update 19 April 2023

|  |  | Geographical distribution in 2025 |
|---|---|---|

The Fourth joint ESAs gender equality conference How does gender diversity impact financial performance and board decision-making? explored the impact of policy measures, data and benchmarking, as well as how diversity shapes board dynamics and strategic outcomes. The speakers and panelists highlighted key challenges, good practices, and the roles of public and private actors, concluding with lessons learned and priorities for future action.

The third ESAs gender equality conference Financial services and gender: data, trends and progress in the EU and beyond aims to share experiences, evidence, knowledge, and practices around the crucial topic of gender equality in the financial sector.

Several high-level speakers will join the discussion, including Nadia Calvino (European Investment Bank), Sam Woods (Bank of England), Andrea Maechler (Bank for International Settlements). The conference will be moderated by Nick Comfort from Bloomberg.

We are organizing a series of talks with our Top Management and representatives of EU institutions to exchange views and best practices on the implementation of diversity and inclusion policies and principles in the workplace.

| The EBA Executive Director François-Louis Michaud and Gertrud Ingestad, Director-General for Human Resources and Security (European Commission) discuss gender equality and inclusion practices at management level and across different sectors. | The EBA Executive Director, François-Louis Michaud, and Frances Fitzgerald, Member of the European Parliament, discuss the importance of female presence in economics and finance, and the economic loss deriving from gender unbalance. |
|---|---|

The second ESAs’ gender equality conference Are we on the right track? aimed at fostering exchanges, views, and experiences about what is happening on this critical topic across the different sectors and to keep the momentum going.

The conference attracted a very large participation from the 48 EU agencies and beyond (350+). The audience received excellent guidance from and heard the personal experiences of very high-level speakers, including Commissioner McGuinness, the three ESAs’ chairs, the Director General of the European Commission’s DG on Human Resources and Security, Gertrud Ingestad.

- We are on the right track, but we shouldn’t be complacent as the “road” ahead of us is still long and much more needs to be done.
- Greater transparency and awareness will be crucial and, therefore, data (as the EBA has done with its recently published benchmarking exercise on diversity policies) will be a powerful tool to foster change.
- Even when authorities/agencies don’t have a specific mandate to foster change in their respective sectors, they can still achieve a lot through their visibility, being positive role models, embedding change, and not only reaching targets.
- Change is possible.
- To women: take the opportunities when they arise, don’t think you need to be superwomen, go for it.
- To men: don’t be afraid, balance shouldn’t be achieved at the cost of fairness, you also have a key role in this journey.
- We, men and women on a personal level, as well as society at large, will all benefit from it at systemic level.

- Highlights of the event
- Conference agenda

| Watch the recording of the conference |  |  |
|---|---|---|
| Satisfaction survey results |  |  |

The workshop aimed to take stock of the ESAs’ current status on gender balance in the workplace against the broader gender equality strategy of the European Parliament. The ESAs discussed their future priorities for closing the gender gap where one exists, and fostering greater diversity in the workplace, mainly through binding targets and clear monitoring tools.

The conference featured distinguished speakers, including Evelyn Regner, Member of the European Parliament and Chair of the Committee on Women's Rights and Gender Equality (FEMM).

“ Ensuring a better gender balance is possible, even in the short run, especially by creating more opportunities. […] We should also be careful to maintain the effort in the long term, by nurturing a culture of equal chances and helping people to prepare for responsibilities. ’’ François-Louis Michaud.

### How diversity and inclusion is reflected in our policy and regulation work

Since 2015, the EBA has been collecting data on credit institutions and investment firms’ diversity policies, the composition of the management body in terms of gender, age, geographical, educational and professional background and the gender pay gap at the level of the management body.

To reinforce the principles in European Legislation that require to take into account diversity when recruiting members of the management body, equal opportunities and that the principle of equal pay for equal work is complied with and effectively supervised, the EBA has specified those legislative requirements and the related supervisory expectations in its Guidelines.

- Reports on the benchmarking of diversity practices
- Guidelines on sound remuneration policies (second revision)
- Guidelines on internal governance (second revision)
- Joint ESMA and EBA Guidelines on the assessment of the suitability of members of the management body (revised)

(309.27 KB - PDF) Last update 8 March 2023

(709.78 KB - PDF) Last update 5 April 2023

## Legal and policy framework

Source: https://www.eba.europa.eu/about-us/legal-and-policy-framework

### Compliance with EBA regulatory products

Competent authorities and financial institutions are expected to make every effort to comply with the EBA guidelines and recommendations.

## Compliance with EBA regulatory products

Source: https://www.eba.europa.eu/about-us/legal-and-policy-framework/compliance-eba-regulatory-products

We work to create consistent and efficient supervisory practices throughout the EU and ensure that Union laws are uniformly applied. To do this, we issue guidelines and recommendations. According to Article 16 of the EBA Founding Regulation, both competent authorities and financial institutions are expected to make every effort to comply with the EBA guidelines and recommendations.

Once our Board of Supervisors approves such regulatory products, we publish the English versions on our website. Any related reports, such as background information, feedback from public consultations, views from the EBA Banking Stakeholder Group (BSG), and cost-benefit analyses, are also published when relevant.

These guidelines and recommendations are formally issued only once published in all EU official languages on the EBA website. That is when the so-called ‘comply or explain’ period of two months starts. Competent authorities must inform the EBA whether they comply or intend to comply with the guidelines or recommendations. If a competent authority does not comply or does not intend to comply, it must inform the EBA of this and state reasons for non-compliance. If specified in the guidelines or recommendations, financial institutions might also have to report whether or not they comply.

### Compliance form

After the compliance notification period, we publish a table that summarises the compliance status and lists the feedback received from each competent authority.

### Compliance status monitoring table

(193.19 KB - Excel Spreadsheet) Last update 18 September 2026

(22.47 KB - Word Document) Last update 10 December 2019

## EBA regulation and institutional framework

Source: https://www.eba.europa.eu/about-us/legal-and-policy-framework/eba-regulation-and-institutional-framework

### Our founding regulation

Regulation (EU) No 1093/2010 establishes the EBA and sets out its tasks and powers.

- Decision adopting the Rules of Procedure of the European Banking Authority Board of Supervisors
- Decision adopting the Rules of Procedure of the Management Board of the European Banking Authority
- Rules of Procedure of the Banking Stakeholders Group of the European Banking Authority
- Independence and Decision Making Processes for Avoiding Conflicts of Interests (CoI Policy) for Non-Staff
- Decision on the Establishment of the Resolution Committee
- Joint Committee of the ESAs Rules of Procedure
- Decision concerning the consultation process under Article 26e (10) of the Securitisation Regulation

- Decision of the Management Board on Access to Documents
- Decision on supervisory reporting by competent authorities to the EBA - (EBA DC 334)
- Decision on resolution reporting by resolution authorities to the EBA - (EBA DC 336)
- Decision of the EBA appointing the members of the BSG
- Decision of the EBA concerning the MiCA reporting platform (EBA DC 579)

- Decision of the European Banking Authority adopting the Rules of Procedure for the non-binding mediation between competent authorities
- Decision of the European Banking Authority adopting the Rules of Procedure for the settlement of disagreements between competent authorities
- Decision of the European Banking Authority adopting Rules of Procedures for Investigation of Breach of Union Law

- Decision of the European Banking Authority adopting a Procedure for developing and adopting Draft Technical Standards and Guidelines and Recommendations
- EBA Public Statement on Consultation Practices

- Decision of the Management Board on Professional Secrecy at the European Banking Authority
- Decision of the Management Board on Internal Language Arrangements of the European Banking Authority
- Decision of the Management Board on EBA Code of Good Administrative Behaviour
- Decision on Anti Fraud Strategy
- Decision of the European Banking Authority on appointing the Ethics Officer
- Decision of the European Banking Authority on post-employment restrictions and prohibitions
- Decision of the European Banking Authority on access to confidential information for staff leaving the EBA

- EBA Opinion on the European Parliament 2024 discharge report
- EBA Opinion on the European Parliament 2023 discharge report
- EBA Opinion on the European Parliament 2022 discharge report
- EBA Opinion on the European Parliament 2021 discharge report
- EBA Opinion on the European Parliament 2020 discharge report
- EBA Opinion on the European Parliament 2019 discharge report
- EBA Opinion on the European Parliament 2018 discharge report

### Our scope of action

The EBA acts within the powers conferred by its founding regulation and within the scope of the following legislative texts:

The EBA also acts within parts of some other legislative texts including the following:

| Capital Requirements Directive (CRD) | The EU prudential supervisory framework for credit institutions. |
|---|---|
| Capital Requirements Regulation (CRR) | Sets the capital and liquidity standards for credit institutions to decrease the likelihood of credit institutions failing. |
| Bank Recovery and Resolution Directive (BRRD) | A framework for the recovery and resolution of credit institutions and investment firms in danger of failing. |
| Deposit Guarantee Schemes Directive (DGSD) | Rules that protect and guarantee up €100,000 of your deposits if a credit institution fails. |
| Payment Services Directive (PSD) | The framework that helps deliver safe and innovative payment services for you across the EU. |
| Electronic Money Directive (EMD) | Enables electronic money to be issued in the EU and protects its users. |
| Financial Conglomerates Directive (FICOD) | Setting out sound prudential rules for larger financial groups operating across financial sectors. |
| Funds Transfer Regulation (FTR) | Rules for funds transfers designed to protect against money laundering and financing of terrorist activities. |
| Payment Accounts Directive (PAD) | Setting rules on comparing fees and switching between accounts used for day-to-day transactions. |
| Mortgage Credit Directive (MCD) | Enabling residential mortgage services across the EU and protecting borrowers. |
| Consumer Credit Directive (CCD) | Sets the rights for consumers and helping make informed choices when taking out credit |
| Anti-Money Laundering Directive (AMLD) | Rules that combat money laundering and to improve the fight against crime and terrorism. |
| Interchange Fees Regulation (IFR) | Caps fees for card-based transactions within the European Union. |
| Markets in Crypto-Assets Regulation (MiCAR) | Framework for regulation and supervision of crypto-asset service providers and issuers of crypto-assets |
| Digital Operational Resilience Act (DORA) | Strengthening IT security of financial institutions including oversight of their IT providers |

| Central Securities Depositories Regulation (CSDR) | Rules to increase the safety and efficiency of securities settlement and the settlement infrastructures in the EU. |
|---|---|
| European Market Infrastructure Regulation (EMIR) | Increasing transparency and reducing risks in the OTC derivatives markets. |
| Markets in Financial Instruments Directive (MiFID II) | Improving protection for investors through standardised rules for financial markets. |
| Markets in Financial Instruments Regulation (MiFIR) | Improving protection for investors through standardised rules for financial markets. |

## Mission, values and tasks

Source: https://www.eba.europa.eu/about-us/mission-values-and-tasks

### Our mission

Our mission is to contribute to the stability and effectiveness of the European financial system through simple, consistent, transparent, and fair regulation and supervision that benefits all EU citizens.

### Our values

The EBA values shape our identity. They define what matters to us and guide our every move in bolstering Europe’s financial system.

|  | Public service at our core We act independently, in the sole interest of the European Union. We are committed to strengthening the financial sector and protecting consumers through sound regulation. |
|---|---|
|  | Excellence in everything we do We pride ourselves on the work that we do. We promote simplicity, objectivity, transparency and proportionality. We learn from successes and failures and continue improving what we do. |
|  | Trust in our relationships We build relationships based on trust, respect and transparency. We are open and responsible for our actions, promises and commitments. We care about people. We should resemble the society in which we live. And we will abide by high ethical and environmental principles. |
|  | Creativity to deal with challenges We strive to innovate and make a difference, with the belief that change is possible. We pioneer new ways of working to make a difference, and that makes us unique. We have the energy, imagination and courage to lead. |
|  | Collaboration is our approach We value team spirit and cultural diversity. We encourage, seek and value input and feedback. By having a collaborative mindset, we can work and grow together with each other and our stakeholders. |

### Our tasks

One of our main tasks is to contribute to the creation of the European Single Rulebook in banking, through the development of Technical Standards and Guidelines. The Single Rulebook aims at providing a single set of harmonised prudential rules for financial institutions throughout the EU, helping create a level playing field and providing high protection to depositors, investors and consumers.

We also play an important role in promoting convergence of supervisory practices to ensure a harmonised application of prudential rules.

Another crucial task for us is to assess risks and vulnerabilities in the EU banking sector through regular and ad hoc risk assessments and EU-wide stress tests.

In the context of the Digital and Operational Resilience act (DORA) and Markets in Crypto-assets Regulation (MiCAR), we have new policy, oversight and supervision responsibilities in the areas of ICT-third party service provision and asset-referenced and e-money token issuance.

To perform these tasks, we produce regulatory and non-regulatory documents such as technical standards, guidelines, recommendations, opinions and ad-hoc or regular reports.

- investigate alleged incorrect or insufficient application of EU law by national authorities;
- take decisions directed at individual competent authorities or financial institutions in emergency situations;
- mediate to resolve disagreements between competent authorities in cross-border situations;
- act as an independent advisory body to the European Parliament, the Council or the Commission.

### Programming documents

The Single Programming Document (SPD) sets out our planning of activities and related resource requirements for the next three years.

### Work Programme

The work programme describes and summarises our main objectives, priorities and deliverables for the coming year.

## Organisation and governance

Source: https://www.eba.europa.eu/about-us/organisation-and-governance

The EBA is an independent EU Authority. We work to ensure effective and consistent prudential regulation and supervision across the European banking sector. Over 250 staff from across the EU work for the EBA in Paris, France.

### Governance structure and decision making

The EBA is represented by a Chairperson and managed by an Executive Director. The agency is supported by two decision-making bodies: the Board of Supervisors and the Management Board. We work closely with the other European Supervisory Authorities (ESAs) and the 27 EU Member States through our technical working groups, and standing committees specialised in all areas of our work.

### EBA within the EU institutional framework

To fulfil its objectives and mandates, the EBA engages and cooperates with several stakeholders, such as the European Institutions, members of the European System of Financial Supervision (ESFS), as well as international organisations such as the Basel Committee on Banking Supervision (BCBS) and third countries authorities.

### Internal organisation

The EBA is organised into six Departments and 20 Units. These include five core departments responsible for: (1) Prudential Regulation and Supervisory Policy; (2) Innovation, Conduct and Consumers; (3) Economic and Risk Analysis; (4) Data Analytics, Reporting and Transparency; (5) DORA Joint Oversight. These are supported by the Operations Department.

### Accountability

Accountability and transparency are important principles of our work. We embody these principles by publishing a large amount of information about our work. We are accountable to the European Parliament, which regularly scrutinises our decisions and activities. We engage with citizens, academics, industry representatives and institutional stakeholders at every stage, from developing proposals, to carrying out our daily tasks.

## Accountability

Source: https://www.eba.europa.eu/about-us/organisation-and-governance/accountability

### Calls for Advice

The EBA receives Calls for Advice from the European Commission on a range of topics on which it requires further clarification. In response to a Call for Advice, we conduct a technical analysis and usually issue an Opinion and publish an evidence-based Report.

### Correspondence

To ensure transparency and accountability we keep a record of all correspondence with EU institutions and other public authorities.

### Public meetings registers

At the EBA, we are committed to transparency. This means that we publish information linked to top management and staff members' meetings with external stakeholders in relation to our mandates.

### Transparency and access to documents

Transparency and accountability are core principles of what we do. We publish large volumes of information on our website and ensure access to available documents.

### Protection of personal data

Protecting personal data is a fundamental right provided for in the Charter of Fundamental Rights of the European Union . We are committed to ensuring the protection of personal data in full compliance with the EU data protection regulation .

### Ethics

We operate in an ethical environment to protect the independence, transparency and objectivity of the EBA’s decision-making operations, allowing our staff and partners to thrive.

### Fighting fraud

As foreseen in our founding Regulation, we implement anti-fraud measures in all activities carried out, including to prevent, detect, investigate, recover, mitigate, and respond to scams and fraud.

## EBA within the EU institutional framework

Source: https://www.eba.europa.eu/about-us/organisation-and-governance/eba-within-eu-institutional-framework

The EBA is part of the European System of Financial Supervision (ESFS), which was established in 2010 following the 2008-09 financial crisis and building on the de Larosière report .

This structure sets out multi-layered system of micro- and macro-prudential authorities. It includes the European Systemic Risk Board, the three European supervisory authorities (ESAs): European Banking Authority, European Securities and Markets Authority, and European Insurance and Occupational Pensions Authority, and the national competent authorities (NCAs).

The EBA closely cooperates with all actors involved in the ESFS. It is in close contact with NCAs through its Board of Supervisors where they are represented, and with its fellow ESAs through their Joint Committee which tackles cross-sectoral issues. The EBA also participates in ESRB meetings to discuss macro-prudential aspects.

Overall, the architecture of the ESFS helps foster consistent and coherent financial supervision across the EU and the EEA.

## Governance structure and decision making

Source: https://www.eba.europa.eu/about-us/organisation-and-governance/governance-structure-and-decision-making

The Chair of the EBA is François-Louis Michaud. He steers the strategic direction of the Authority, chairs the meetings of its Board of Supervisors and Management Board, and represents it.

The EBA's Vice-Chairperson is Helmut Ettl, Executive Director of the Austrian Financial Market Authority (FMA).

The EBA’s Acting Executive Director is Jonathan Overett Somnier, who is the Head of the Legal and Compliance Unit of the EBA. He oversees the management of the EBA and prepares the meetings of its Management Board.

### Board of Supervisors

The Board of Supervisors (BoS) is our main decision-making body and takes all policy decisions. These include adopting draft technical standards, guidelines, opinions and reports. The Board also delegates the resolution of financial institutions to the Resolution Committee (ResCo).

### Management Board

Our Management Board ensures that we carry out our mission and perform the tasks assigned to us. Among other things, it sets the annual work programme, budget and staff policy. It also delivers the annual report.

### Resolution Committee

The Resolution Committee (ResCo) is a permanent internal committee of the EBA. It was set-up according to the requirements of the Bank Recovery and Resolution Directive (BRRD) and it deals with decisions related to the tasks conferred on resolution authorities, as prescribed in the BRRD.

### Banking Stakeholder Group

The Banking Stakeholder Group is made up of representatives from financial institutions operating in the Union, their employees’ representatives, consumers, users of banking services, representatives of small and medium-sized enterprises and independent top-ranking academics. The Group's role is to help facilitate consultation with stakeholders in areas relevant to the tasks of the EBA.

### Joint Committee

The Joint Committee is a forum with the objective of strengthening cooperation between the EBA, the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA), collectively known as the three European Supervisory Authorities (ESAs).

### Joint Board of Appeal

The Joint Board of Appeal protects the rights of those affected by decisions taken by the EBA and other ESAs.

## Procurement

Source: https://www.eba.europa.eu/about-us/procurement

The EBA purchases services and supplies through public procurement calls, in line with EU legislation and the principles of transparency, equal treatment and non-discrimination, widest competition, proportionality, and sound financial management.

We are subject to the provisions of the EU Procurement Directive 2014/24 , Financial Regulation applicable to the general budget of the EU and the EBA's Financial Regulation .

### Documents

- Procurement Privacy Notice
- ABAC privacy statement
- EBA Procurement plan
- Annual list of EBA contractors for 2025
- Previous annual lists of EBA contractors

### Links

The procurement procedures with value above € 140 000 are published in S Supplement of the Official Journal of the European Union ( Tenders Electronic Daily (TED) ), advertised on the EU Funding and Tenders Portal and on EBA's website.

For procurement procedures with a value between € 15 000 and € 140 000 we launch negotiated procurement procedures and advertise them on our website. For procurement in this range, we publish ex-ante notices on the EU Funding and Tenders Portal and on our website for a minimum of two weeks to allow suppliers to express interest.

The tenders and requests to participate must be submitted via the EU Funding and Tenders Portal . Please check the F&T portal eProcurement wiki (including the Step-by-step guide for eSubmission in all EU languages ) if you are preparing a tender you will submit to the EBA.

You can address any questions about EBA procurement procedures and procurement related matters to procurement[at]eba.europa.eu

- TED - Tenders Electronic Daily
- EU Funding and Tenders Portal
- Financial Identification and Legal Entity Form

### Current procurement procedures with a value of €140,000 or more

There are currently no calls.

### Prior information notices

There are currently no notices.

## Sustainable EBA

Source: https://www.eba.europa.eu/about-us/sustainable-eba

The EBA will support the banking sector's transition to a more sustainable economy. We will work to reduce risks from climate change and help with broader environmental, social and governance (ESG) factors.

We commit to improving our own environmental performance and cutting our carbon footprint. As part of that, we are proud to implement the Eco-Management and Audit Scheme (EMAS). Our annual environmental statement reflects our progress on these commitments.

EMAS applies to all our activities and products. Its scope covers operational activities in Paris as well as core business activities and products carried out with a view to maintaining financial stability in the EU and safeguarding the integrity, efficiency and orderly functioning of the European banking sector.

For more information, see our latest Environmental statement and environmental policy .

- Environmental statements - 2026 ( EN | FR ) | 2025 ( EN | FR ) | 2024 ( EN | FR ) | 2023 ( EN | FR ) | 2022 ( EN | FR )
- ISO Certificate 2025 | 2022
- Environmental policy at the European Banking Authority
- EBA statement in the context of COP28
- EMAS registration decision
- EMAS registration certificate
- Decision on adoption of EUAN Charter on reduction of greenhouse gas emissions

- EBA has been awarded top European standard for its environmental performance
- First EMAS e-learning module now on EU LEARN
- Sustainable finance

## Activities

Source: https://www.eba.europa.eu/activities

### Single Rulebook

The Single Rulebook aims to provide a single set of harmonised prudential rules which institutions throughout the EU must respect. The Rulebook seeks a unified regulatory framework for the EU financial sector that would complete the Single Market in financial services and ensure it operates effectively.

### Implementing Basel 3

The Basel framework is an internationally agreed set of measures developed by the Basel Committee on Banking Supervision (BCBS). Basel 3, developed in response to the Global Financial Crisis in 2007/2008, are minimum requirements applicable to international banks.

### Supervisory convergence

Supervisory convergence aims to achieve comparable supervisory practices across competent authorities. The EBA is mandated to contribute to enhancing supervisory convergence and building consistent supervisory practices in the EU.

### Direct supervision and oversight

The EBA contributes to effective EU oversight and supervision in the areas of Information Communication Technology (ICT) third party service provision (jointly with the other ESAs under the Digital Operational Resilience Act - DORA) and asset-referenced and e-money token issuance (under the Markets in Crypto-assets Regulation - MiCAR).

### Information for consumers

The world of finance affects us all but can at times seem out of reach. Learn all about a wide variety of topics to protect your rights in personal finance and banking. From the work of national competent authorities, personal finance rights, depositor protection, and more,the EBA is here to answer the financial questions on your mind.

### Ad hoc activities

Besides the planned activities outlined in the single programming document and work programme, the EBA also works on ad hoc topics, in most cases in response to social, geopolitical and macroeconomic developments.

## Brexit

Source: https://www.eba.europa.eu/activities/ad-hoc-activities/brexit

The United Kingdom has left the European Union on 31 January 2020. Under the Withdrawal Agreement reached between the EU and UK, the EU legislation will continue to apply in the UK during the transition period that is due to last until 31 December 2020. After the end of the transition period EU law will stop to apply in the UK from 1 January 2021 and from that date provision of financial services from UK authorised institutions to EU customers on a cross-border basis (passporting) will no longer be possible.

This page provides an overview of all the communications EBA has issued in relation to Brexit.

- Opinion on deposit protection issues stemming from the withdrawal of the UK from the EU In March 2019, the third EBA Brexit-related Opinion focused on deposit protection issues and the need to ensure adequate coverage and protection of customers’ deposits held in branches of UK credit institutions in the EU, as well as the provision of adequate information to such depositors. 01/03/2019
- Communication on Brexit In December 2018, through a communication, the EBA noted progress made by the financial institutions in preparations for a ‘no deal’ scenario, but called for more action, in particular, in informing their EU-based customer. 08/10/2018

## Our response to Coronavirus (Covid-19)

Source: https://www.eba.europa.eu/activities/ad-hoc-activities/our-response-coronavirus-covid-19

The European Banking Authority (EBA) supports the measures taken and proposed by national governments and EU bodies to address and mitigate the adverse systemic economic impact of COVID-19 on the EU banking sector. In this context, the EBA intends to provide clarity to banks and consumers on the application of prudential and supervisory measures to support lending into the real economy, whilst maintaining high standards of conduct, consumer protection and measures to tackle financial crime.

### Prudential and supervisory measures to support bank lending into the real economy

EBA publishes its closure report of Covid-19 measures and repeals its Guidelines on Covid-19 reporting and disclosure | Report

16 December 2022 Read more

Statement on the application of COVID-19 reporting after 2021

Report on the implementation of selected COVID-19 policies

The EBA reactivates its Guidelines on legislative and non-legislative moratoria

EBA phases out its Guidelines on legislative and non-legislative loan repayments moratoria

21 September 2020 Read more

Final report on the draft ITS on supervisory reporting (CRR quick fix in the light of COVID-19) | Annex I , Annex II , Annex X , Annex XI

Guidelines amending Guidelines EBA/GL/2018/01 to ensure compliance with the CRR “quick fix” due to COVID-19 pandemic

Guidelines on supervisory reporting and disclosure requirements in compliance with the CRR ‘quick fix’ in response to the COVID‐19 pandemic

Report on the implementation of selected COVID-19 policies | Notifications on general payment moratoria

Guidelines on the pragmatic 2020 SREP

List of public guarantee schemes in response to COVID-19 pandemic

Statement on resolution planning in light of the COVID-19 pandemic

EBA extends deadline for the application of its Guidelines on payment moratoria to 30 September

Guidelines on Covid -19 measures reporting and disclosure | Annex 1 , Annex 2 , Annex 3

Joint RTS on amendments to the bilateral margin requirements under EMIR in response to the COVID-19 outbreak

Amending RTS on prudent valuation

EBA statement on additional supervisory measures in the COVID-19 pandemic

EBA Statement on the application of the prudential framework on targeted aspects in the area of market risk in the COVID-19

Guidelines on legislative and non-legislative moratoria on loan repayments applied in the light of the COVID-19 crisis

Statement on supervisory reporting and Pillar 3 disclosures in light of COVID-19

Statement on the application of the prudential framework regarding Default, Forbearance and IFRS9 in light of COVID-19 measures

EBA statement on actions to mitigate the impact of COVID-19 on the EU banking sector

### Consumer, conduct and financial crime issues

Statement on actions to mitigate financial crime risks in the COVID-19 pandemic

Statement on consumer and payment issues in light of COVID19

### Actions expected of banks

Statement on banks’ distribution policies

15 December 2020 Read more

Statement on dividends distribution, share buybacks and variable remuneration

### Adjustments to the EBA activities

Further actions to support banks’ focus on key operations: postponed EBA activities

### Risk assessment

Thematic note - Preliminary analysis of impact of COVID-19 on EU banks

Thematic note - First evidence on the use of moratoria and public guarantees in the EU banking sector

20 November 2020 Read more

### Impact assessment

Basel III reforms: updated impact study results based on data as of 31 December 2019

## The Basel framework: the global regulatory standards for banks

Source: https://www.eba.europa.eu/activities/basel-framework-global-regulatory-standards-banks

The Basel framework is an internationally agreed set of measures developed by the Basel Committee on Banking Supervision (BCBS) . The Basel III standards are minimum requirements which apply to internationally active banks, which ensure a global level playing field on financial regulation. The EBA participates as an observer at the Basel Committee and actively contributes to the Committee’s work, which aims to strengthen the regulation, supervision and risk management of the banking sector.

The Basel framework is implemented in the European Union mainly through the Capital Requirements Regulation (CRR) and Capital Requirements Directive (CRD). Through the CRR and CRD, the EBA is empowered to implement many of the more technical elements, for instances related to liquidity, own funds instruments, internal models and reporting/disclosure requirements.

While the original Basel framework stems back from 1988, the latest iteration, the so-called ‘Basel III framework’ was developed in response to the Global Financial Crisis in 2007/2008 and was finally concluded by the Basel Committee in 2017. The Basel III framework has, therefore, taken into account the weaknesses identified in the financial sector and aims to ensure that banks are better placed to absorb economic shocks while continuing to finance economic activity and growth.

### Documents

- EBA Roadmap on strengthening the prudential framework
- Status of implementation of the EU Banking Package

### Links

- European Commission website on Banking and Finance
- Basel Committee on Basel III
- The EBA publishes roadmap on the implementation of the EU Banking Package

### Implementing Basel III in the EU: the CRR and the CRD

The EU is committed to implementing the Basel III framework in the EU and has carefully monitored and analysed the impact for EU banks. The implementation has happened in several phases, with the first elements of the Basel III framework being implemented with the so-called “CRD IV” package on 17 July 2013. Later on, new liquidity requirements, i.e. the liquidity coverage ratio (LCR) and the net stable funding ratio (NSFR) were implemented into EU law.

More recently, in 2021, a new CRR/CRD legislative proposal was published. This proposal, also known as “Banking Package”, incorporates additional changes, mainly linked to changes in the credit, market and operational risk capital framework. It was prepared by the European Commission, based on technical support from the EBA.

### What is the role of the EBA in the implementation of the Basel III framework?

With the implementation of the Banking Package, the implementation of the Basel III framework will be complete. The EBA plays a key role in the implementation of the Basel III regulatory framework in the European Union, with a significant number of regulatory standards and guidelines. The EBA generally takes into account the Basel framework, while developing our technical guidance. From 2024 onwards, the EBA will work on the implementation of the final technical elements. You will find more details on this work in the EBA roadmap on strengthening the banking sector.

### Mapping between Basel III standards and EU legislation

* And subsequent amendments

| Basel III standards | EU legislation |
|---|---|
| Basel III: A global regulatory framework for more resilient banks and banking systems (revised version June 2011) | Directive (EU) 2013/36/EU (CRD) * Regulation (EU) 575/2013 (CRR) * |
| Liquidity Coverage Ratio (January 2013) | Regulation (EU) 575/2013 (CRR) * with additional specifications in Commission Delegated Regulation (EU) 2015/61 with regard to liquidity coverage requirement for Credit Institutions |
| Net Stable Funding Ratio (October 2014) | Regulation (EU) 2019/876 (CRR2) |
| Basel III: Finalising post-crisis reforms (December 2017) | not yet transposed in EU legislation |
| Minimum capital requirements for market risk (January 2016, revised January 2019) | not yet transposed in EU legislation |

## Digital Operational Resilience Act

Source: https://www.eba.europa.eu/activities/direct-supervision-and-oversight/digital-operational-resilience-act

The Digital Operational Resilience Act (DORA) (Regulation 2023/2554) establishes a comprehensive framework on digital operational resilience for EU financial entities. While all financial sector entities will be subject to DORA, ICT third-party providers who provide ICT services to financial entities and are identified as critical (critical third-party providers - CTPPs), will be subject to an EU oversight framework. The DORA oversight framework assigns to the three European Supervisory Authorities - ESAs (i.e. European Banking Authority – EBA , European Securities and Markets Authority - ESMA, European Insurance and Occupational Pension Authority - EIOPA) the role of Lead Overseer, to ensure that CTPPs are adequately monitored on a Pan-European scale, for the risks that they may pose to EU financial sector.

As part of the oversight activities, the EBA, as well the other ESAs designated as Lead Overseer, may request information to CTPPs, conduct off-site investigation and onsite inspection, impose penalties and issue recommendations to CTPPs. The DORA oversight framework also benefits from the cooperation with ENISA (European Network and Information Security Agency); and with other EU competent authorities, which can support the Lead Overseer in the conduct of oversight activities and are responsible follow-up on the recommendations of the Lead Overseer with the financial entities they supervise.

In order to provide greater clarity on the supervisory expectations towards the application of DORA and on the timeline for the first designation of the Critical Third-Party ICT service Providers (CTPPs) in 2025, the ESAs published in December 2024 a public statement .

### Links and Documents

- Operational resilience
- Status of implementation of DORA
- Regulatory Technical Standards on ICT risk management framework and on simplified ICT risk management framework
- Regulatory Technical Standards on criteria for the classification of ICT-related incidents
- Implementing Technical Standards to establish the templates for the register of information
- Regulatory Technical Standards on the policy on ICT services supporting critical or important functions provided by ICT third-party service providers
- Joint Regulatory Technical Standards on the harmonisation of conditions enabling the conduct of the oversight activities
- Joint Regulatory Technical Standards on subcontracting ICT services supporting critical or important functions
- Joint Technical Standards on major incident reporting
- Joint Regulatory Technical Standards specifying elements related to threat led penetration tests
- Discussion paper on two delegated acts specifying further criteria for critical ICT third-party service providers (CTPPs) and determining oversight fees levied on such providers
- ESAs Report on the landscape of ICT third-party providers in the EU
- ESAs Public Statement on DORA application

### DORA oversight

The Digital Operational Resilience Act (DORA) establishes an EU-wide oversight framework for critical ICT (information and communication technology) third-party providers (CTPPs) to ensure that the financial sector remains secure and resilient against ICT disruptions.

Under DORA, the European Supervisory Authorities (EBA, EIOPA and ESMA) are responsible for designating third-party providers as critical and acting as their Lead Overseers, coordinating oversight actions across the Union.

### Preparation for DORA application

The European Supervisory Authorities (ESAs) are currently preparing for the application of the Digital Operational Resilience Act (DORA), by focusing on policy implementation, setting up the oversight framework over critical third-party providers and related operational activities.

## The EBA's supervisory role under MiCA

Source: https://www.eba.europa.eu/activities/direct-supervision-and-oversight/ebas-supervisory-role-under-mica

Under the EU Markets in Crypto-Assets Regulation (MiCA, Regulation 2023/1114), the European Banking Authority (EBA) regularly assesses issuers of asset-referenced tokens (ARTs) and electronic money tokens (EMTs) to determine whether they meet the criteria for “significance”.

When an ART or EMT is classified as significant, the EBA assumes direct supervisory responsibilities and tasks. Specific additional requirements apply to significant ARTs and EMTs to address the greater risks they may pose.

The Crypto Asset Standing Committee (CASC) supports the EBA in line with its MiCA mandate.

### How significance is assessed

An ART or EMT is deemed significant if at least three of the following criteria are met:

MiCA establishes specific thresholds for the three quantitative criteria and Commission Delegated Regulation (EU) 2024/1506 ( link ) specifies the indicators to be considered for the two qualitative criteria.

### What happens when an ART or EMT is classified as significant?

The EBA works closely with the other relevant CAs to ensure coordinated and consistent supervision.

- Significant ARTs : the EBA takes over direct supervision of issuers at the EU level from the home competent authority (CA).
- Significant EMTs (issued by electronic money institutions) : the EBA and the CA supervise jointly, with the EBA supervising the compliance by the issuer with the additional requirements to significant EMTs, mainly on liquidity and own funds.
- Supervisory colleges : for each issuer of significant ART and EMT, the EBA establishes, manages and chairs a supervisory college. Supervisory colleges facilitate the cooperation and exchange of information among their members and issue non-binding opinions on specific matters set out in MiCA.

### The EBA’s supervisory focus areas

Each year the CASC agrees on priority areas for supervision of ARTs and EMTs. For 2026, the focus is on:

### The EBA’s ongoing supervisory activities

Onsite-offsite supervisory activities are planned every year on specific issuers under the EBA supervision.

Off-site supervision refers to ongoing supervisory activities (day-to-day supervision), mainly conducted at the EBA’s premises. It is oriented to proactively identify supervised entities that might not be in compliance with the applicable requirements. It also feeds into the risk analysis of the supervised entities for future supervisory actions.

On-site supervision refers to on-site inspections at issuers’ business premises. This complements off-site supervision and targets specific items or risk areas in depth.

### Data reporting obligations by issuers and crypto asset service providers under MiCA

Without affecting the EBA’s ability to request any information it needs to carry out its supervisory tasks, Article 22 of MiCA sets out default reporting obligations, under certain conditions, for issuers and crypto-assets service providers. These obligations support risk monitoring related to issuance activity, the assessment of whether an ART or EMT is significant, and their coordinated supervision. Harmonised templates and instructions are set out in the Commission Implementing Regulation (EU) 2024/2902 and the EBA Guidelines EBA/GL/2024/16 . Specific details on relevant methodologies to be used for transactions associated with uses of the tokens as a means of exchange are included in the Commission Delegated Regulation (EU) 2025/298.

These reporting obligations follow fixed quarterly reference and remittance dates. Crypto-asset service providers (CASPs) are required to submit relevant data to issuers and issuers are required to submit their reports directly to the EBA through its shared technical platform. Data are then made available to the relevant CAs, according to their tasks under MiCA.

CASPs report to the issuers data on the tokens held every day by close of business.

| Reporting Quarter | Reference Date | Remittance date CASP | Remittance date issuer |
|---|---|---|---|
| Q1 (Jan-Mar) | 31 March | 21 April | 12 May |
| Q2 (Apr-Jun) | 30 June | 21 July | 11 August |
| Q3 (Jul-Sep) | 30 September | 21 October | 11 November |
| Q4 (Oct-Dec) | 31 December | 21 January | 11 February |

### Notifications from Competent Authorities under MiCA

CAs have specific obligations to notify the EBA under MiCA. Currently, the EBA receives the following types of notifications from CAs:

For further details on the official notification channel and notification template please refer to the Information regarding notification requirements for Member States under MiCA .

| Legal basis | Notification description |
|---|---|
| Art 65 MiCA | Notification of cross-border provision of services |
| Art 93 MiCA | Notification of MiCA competent authorities |
| Art 99 MiCA | Notification of laws, regulations and administrative provisions |
| Art 108 MiCA | Notification of complaints-handling procedures |
| Art 111 MiCA | Notification of rules for administrative penalties |
| Art 2 Commission Implementing Regulation (EU) 2024/2494 | Notification of contact points for the purpose of cooperating and exchanging information under Art 96 MiCA |

### Links

- Asset-referenced and e-money tokens (MiCA)
- Commission Implementing Regulation (EU) 2024/2902
- Commission Delegated Regulation (EU) 2025/298
- EBA Guidelines EBA/GL/2024/16
- EBA explainer on reporting obligations for ARTs and EMTs
- Data Protection Notice MiCA Supervision

## Validation of pro forma-initial margin models

Source: https://www.eba.europa.eu/activities/direct-supervision-and-oversight/validation-pro-forma-initial-margin-models

### What is the validation of pro forma initial margin models?

Market participants ("counterparties") entering into OTC derivative contracts not cleared by a CCP must have appropriate arrangements to measure, monitor and mitigate operational and counterparty credit risks in place. When transaction volumes reach significant levels, counterparties are required to exchange initial margins.

Initial margins may be calculated using the standardised grid approach or initial margin models. Where models are used, counterparties must seek authorisation from their competent authority for the use of such a model for initial margin calculation.

Since many counterparties rely on industry‑wide pro forma models, these models are unlikely to be significantly modified by single users or individual competent authorities. Because the same model is used by many counterparties, a coordination problem arises.

To address this coordination problem, the EBA acts as central validator of pro forma initial margin models. The EBA validates the elements and general aspects of these models, including:

The EBA monitors the evolution and performance of the model on an ongoing basis. When the model developer introduces changes, the EBA assesses those changes and whether they require a revalidation of the model.

At present, the only pro forma model in use is the Standard Initial Margin Model developed by ISDA (ISDA SIMM).

The EBA declared its readiness to perform this role from 1 March 2026.

- calibration
- design
- coverage of instruments, asset classes and risk factors

### Legal and regulatory framework

The validation and authorisation of initial margin models rely on a set of EU legal instruments that establish the requirements for OTC derivatives not cleared by a CCP, define the technical standards for initial margin models, and specify how competent authorities and the EBA carry out their respective roles.

EMIR (Regulation (EU) No 648/2012) sets out the overall regulatory requirements for risk-mitigation techniques, which are further specified in Regulation (EU) 2016/2251 ('Joint ESAs RTS').

In particular, those regulations define:

- the obligation for counterparties to exchange collateral for non‑centrally cleared OTC derivatives, where certain conditions are met;
- the possibility to calculate initial margins using either the standardised grid approach or an initial margin model;
- the requirement for counterparties to obtain authorisation from their competent authority before using an initial margin model;
- the requirements that initial margin models must meet, including appropriate calibration, risk sensitivity and governance arrangements.

### Publications

bg Български (341.04 KB - PDF)

cs Čeština (332.33 KB - PDF)

da Dansk (269.65 KB - PDF)

de Deutsch (258.63 KB - PDF)

el Ελληνικά (330.26 KB - PDF)

es Español (263.85 KB - PDF)

et Eesti (258.16 KB - PDF)

fi Suomi (239.74 KB - PDF)

fr Français (271.01 KB - PDF)

ga Gaeilge (283.14 KB - PDF)

hr Hrvatski (335.64 KB - PDF)

hu Magyar (345.8 KB - PDF)

it Italiano (261.59 KB - PDF)

lt Lietuvių (282.74 KB - PDF)

lv Latviešu (314.91 KB - PDF)

mt Malti (335.89 KB - PDF)

nl Nederlands (246.66 KB - PDF)

pl Polski (339.31 KB - PDF)

pt Português (291.92 KB - PDF)

ro Română (314.69 KB - PDF)

sk Slovenčina (328.08 KB - PDF)

sl Slovenščina (330.46 KB - PDF)

sv Svenska (260.31 KB - PDF)

## EBA Research Workshops

Source: https://www.eba.europa.eu/activities/eba-research-workshops

The EBA Research Workshops are annual events that aim at bringing together economists and researchers from supervisory authorities and central banks, as well as leading academics, to discuss how the banking sector is evolving and which are the challenges for banks and for their regulators. Every year the EBA launches a call for papers inviting the submission of policy-oriented, preferably empirical, research papers in topics related to banking regulation and supervision. Researchers from supervisory authorities and central banks are particularly encouraged to submit their papers for presentation and discussion.

### 2026: "Efficient and proportionate regulation for a competitive financial sector

- Call for papers - submission deadline: 19 June 2026
- Place and date: hybrid event - remotely and EBA premises, Paris, France, 18&19 November 2026
- Event page

### 2025: "Bridging capital and growth - the role of financial structures and intermediaries"

- Call for papers - submission deadline: 6 June 2025
- Place and date: hybrid event - remotely and EBA premises, Paris, France, 18&19 November 2025
- Event page

### 2024: "Boundaries of Banking Regulation"

- Call for papers - submission deadline: 5 July 2024
- Place and date: hybrid event - remotely and EBA premises, Paris, France, 6&7 November 2024
- Event page
- Videos

### 2023: "Interest rate and Liquidity Risk Management, Regulation and the Macro-economic environment"

- Call for papers - submission deadline: 7 July 2023
- Agenda
- Place and date: hybrid event - remotely and EBA premises, Paris, France, 7&8 November 2023
- Event page
- Videos

### 2022: "Technological Innovation, Climate Finance and Banking Regulation"

- Call for papers - submission deadline: 24 June 2022
- Final agenda
- Keynote speakers
- Introductory remarks by José Manuel Campa
- Papers, presentations and discussions
- Final remarks by François-Louis Michaud
- Place and date: hybrid event - remotely and EBA premises, Paris, France, 26&27 October 2022
- Event page
- Videos

### 2021: "The New Normal in the Banking Sector – Reshaping the Insights”

- Call for papers - submission deadline: 9 July 2021
- Final agenda
- Keynote speakers
- Place and date: Virtual event, 16&17 November 2021
- Introductory remarks by José Manuel Campa
- Keynote speech: “ Have we avoided the Covid insolvency wave? ” by Hyun Song Shin
- Keynote speech: “ Financial Services Disruptions ” by Anil Kashyap
- Final remarks by François-Louis Michaud
- Papers, presentations and discussions
- Videos

### 2020: "New technologies in the banking sector – impacts, risks and opportunities”

- Call for papers - submission deadline: 10 July 2020
- Agenda
- Keynote speakers
- Presenters, Discussants and Chairs
- Place and date: EBA premises, Paris (France), 12&13 November 2020 (Virtual Event - Presenters, discussants and audience will participate remotely)
- Introductory remarks by José Manuel Campa
- Keynote speech: “ Emerging risks in the banking sector – impacts, risks and opportunities ” by Carolyn Rogers
- Keynote speech: “ Money in the Digital Age ” by Markus Brunnermeier
- Papers, presentations and discussions
- Videos

### 2019: "The future of stress tests in the banking sector – approaches, governance and methodologies"

- Call for papers - submission deadline: 12 July 2019
- Agenda
- Place and date: Paris, France, EBA premises, 27-28 November 2019
- Presentations
- Pictures gallery

### 2018: "Reaping the benefits of an integrated EU banking market"

- Call for papers - submission deadline: 27 July 2018
- Agenda
- Place and date: London UK, EBA premises, 28-29 November 2018
- Presentations

### 2017: "The future role of quantitative models in financial regulation"

- Call for papers - submission deadline: 4 August 2017
- Agenda
- Place and date: London UK, EBA premises, 28-29 November 2017
- Presentations

### 2016: "Competition in banking: implications for financial regulation and supervision"

- Call for papers
- Agenda
- Presentations

### 2015: "Financial regulation and the real economy: a micro-prudential perspective"

- Call for papers
- Agenda
- Presentations

### 2014: "How to measure the riskiness of banks?"

- Call for papers
- Agenda

### 2013: "How to regulate and resolve systemically important banks"

- Call for papers
- Agenda

### 2012: "Banks' business models after the crisis: incentives, strategies, de-risking"

- Call for papers
- Agenda

## Information for consumers

Source: https://www.eba.europa.eu/activities/information-consumers

The EBA provides information that are helpful to you in your daily life as a consumer of retail banking services. This includes information on your consumer rights, such as the right to complain in case you are not satisfied with the products or services provided, and practical steps how to file such a complaint. We also provide, for each EU Member States, the names and addresses of the national authorities competent for the protection of those rights.

The EBA also coordinates financial literacy and education initiatives and has issued a number of consumer warnings on products such as virtual currencies and contracts for difference. We have also published easy-to-understand factsheets that provide tips on how to protect yourself when purchasing of financial products over the internet or mobile phone, on the steps you should take when purchasing financial products with sustainability features, and on the impact of inflation and interest rate rises on your financial wellbeing.

The EBA is also mandated to prohibit or restrict in the Union the marketing, distribution or sale of structured deposits and, from June 2024, the issuance of crypto assets, and we are providing information on how and under what conditions we can use these powers.

## Financial education

Source: https://www.eba.europa.eu/activities/information-consumers/financial-education

The EBA takes a leading role in promoting transparency, simplicity and fairness in the market for consumer financial products or services across the internal market, including by reviewing and coordinating financial literacy and education initiatives by the national supervisory authorities.

Over the years, the EBA published several reports, factsheets and warnings with the aim to equip consumers with the knowledge, skills, and confidence to make informed financial decisions, manage risks, and improve their overall financial well-being. Some initiatives have also been developed jointly with the European Supervisory Authorities (EIOPA, the European Insurance and Occupational Pensions Authority and ESMA , the European Securities and Markets Authority).

### Factsheets

|  | Online financial frauds and scams in an AI world (1.69 MB - PDF) Download Deutsch (Deutschland) (1.6 MB - PDF) Download Deutsch (Liechtenstein) (1.6 MB - PDF) Download Deutsch (Luxembourg) (1.6 MB - PDF) Download Deutsch (Österreich) (1.6 MB - PDF) Download English (Cyprus) (1.55 MB - PDF) Download English (Denmark) (1.56 MB - PDF) Download English (Finland) (1.57 MB - PDF) Download English (Ireland) (1.69 MB - PDF) Download English (Liechtenstein) (1.53 MB - PDF) Download English (Luxembourg) (1.55 MB - PDF) Download English (Malta) (1.54 MB - PDF) Download Gaeilge (1.58 MB - PDF) Download Malti (1.58 MB - PDF) Download Nederlands (1.6 MB - PDF) Download Nederlands (België) (1.58 MB - PDF) Download Polski (1.6 MB - PDF) Download Português (1.62 MB - PDF) Download Română (1.55 MB - PDF) Download Slovenčina (1.56 MB - PDF) Download Slovenščina (1.6 MB - PDF) Download dansk (1.6 MB - PDF) Download eesti keel (1.56 MB - PDF) Download español (1) (1.6 MB - PDF) Download français (1.61 MB - PDF) Download français (Belgique) (1.6 MB - PDF) Download français (Luxembourg) (1.58 MB - PDF) Download hrvatski (1.62 MB - PDF) Download italiano (1.56 MB - PDF) Download latviešu valoda (1.57 MB - PDF) Download lietuviu kalba (1.64 MB - PDF) Download magyar (1.58 MB - PDF) Download suomi (1.57 MB - PDF) Download svenska (1.58 MB - PDF) Download svenska (Finland) (1.58 MB - PDF) Download íslenska (1.56 MB - PDF) Download čeština (1.55 MB - PDF) Download Ελληνικά (1.53 MB - PDF) Download Ελληνικά (Κυπριακή) (1.56 MB - PDF) Download български (1.6 MB - PDF) Download Press release |
|---|---|

|  | Crypto fraud and scams: stay alert and protect yourself (1.69 MB - PDF) Download Deutsch (Deutschland) (1.69 MB - PDF) Download Deutsch (Liechtenstein) (1.68 MB - PDF) Download Deutsch (Luxembourg) (1.68 MB - PDF) Download Deutsch (Österreich) (1.68 MB - PDF) Download English (Cyprus) (1.67 MB - PDF) Download English (Denmark) (1.68 MB - PDF) Download English (Finland) (1.67 MB - PDF) Download English (Ireland) (1.87 MB - PDF) Download English (Liechtenstein) (1.67 MB - PDF) Download English (Luxembourg) (1.67 MB - PDF) Download English (Malta) (1.67 MB - PDF) Download Gaeilge (1.66 MB - PDF) Download Malti (1.66 MB - PDF) Download Nederlands (1.69 MB - PDF) Download Nederlands (België) (1.68 MB - PDF) Download Polski (1.7 MB - PDF) Download Português (1.68 MB - PDF) Download Română (1.63 MB - PDF) Download Slovenčina (1.63 MB - PDF) Download Slovenščina (1.66 MB - PDF) Download dansk (1.68 MB - PDF) Download eesti keel (1.66 MB - PDF) Download español (1) (1.66 MB - PDF) Download français (1.69 MB - PDF) Download français (Belgique) (1.69 MB - PDF) Download français (Luxembourg) (1.67 MB - PDF) Download hrvatski (1.86 MB - PDF) Download italiano (1.66 MB - PDF) Download latviešu valoda (1.67 MB - PDF) Download lietuviu kalba (1.84 MB - PDF) Download magyar (1.67 MB - PDF) Download suomi (1.69 MB - PDF) Download svenska (1.66 MB - PDF) Download svenska (Finland) (1.63 MB - PDF) Download íslenska (1.67 MB - PDF) Download čeština (1.63 MB - PDF) Download Ελληνικά (1.62 MB - PDF) Download Ελληνικά (Κυπριακή) (1.67 MB - PDF) Download български (1.61 MB - PDF) Download Press release |
|---|---|

|  | Updated Joint ESAs revised warning on crypto-assets (670.59 KB - PDF) Download íslenska (743.13 KB - PDF) Download bg Български (614.93 KB - PDF) Download cs Čeština (687.45 KB - PDF) Download da Dansk (619.21 KB - PDF) Download de Deutsch (621.53 KB - PDF) Download el Ελληνικά (668.58 KB - PDF) Download es Español (646.98 KB - PDF) Download et Eesti (616.8 KB - PDF) Download fi Suomi (616.47 KB - PDF) Download fr Français (724.3 KB - PDF) Download ga Gaeilge (616.67 KB - PDF) Download hr Hrvatski (640.81 KB - PDF) Download hu Magyar (650.11 KB - PDF) Download it Italiano (637.81 KB - PDF) Download lt Lietuvių (635.48 KB - PDF) Download lv Latviešu (632.29 KB - PDF) Download mt Malti (691 KB - PDF) Download nl Nederlands (620.37 KB - PDF) Download pl Polski (618.99 KB - PDF) Download pt Português (621.39 KB - PDF) Download ro Română (684.12 KB - PDF) Download sk Slovenčina (637.67 KB - PDF) Download sl Slovenščina (643 KB - PDF) Download sv Svenska (617.64 KB - PDF) Download Press release |  |  |  |
|---|---|---|---|---|
|  | Joint ESAs Factsheet on crypto-assets (804.35 KB - PDF) Download Deutsch (Deutschland) (712.07 KB - PDF) Download Deutsch (Liechtenstein) (735.69 KB - PDF) Download Deutsch (Luxembourg) (767.2 KB - PDF) Download Deutsch (Österreich) (720.05 KB - PDF) Download English (Cyprus) (703.44 KB - PDF) Download English (Denmark) (709.65 KB - PDF) Download English (Finland) (702.27 KB - PDF) Download English (Ireland) (702.34 KB - PDF) Download English (Liechtenstein) (702.13 KB - PDF) Download English (Luxembourg) (703 KB - PDF) Download English (Malta) (708.31 KB - PDF) Download English (Netherlands) (718.16 KB - PDF) Download Gaeilge (700.52 KB - PDF) Download Malti (775.71 KB - PDF) Download Nederlands (723.84 KB - PDF) Download Nederlands (België) (746.88 KB - PDF) Download Polski (686.48 KB - PDF) Download Português (720.8 KB - PDF) Download Română (706.59 KB - PDF) Download Slovenčina (687.03 KB - PDF) Download Slovenščina (693.82 KB - PDF) Download dansk (702.41 KB - PDF) Download español (1) (833.07 KB - PDF) Download français (821.14 KB - PDF) Download français (Belgique) (697.32 KB - PDF) Download français (Luxembourg) (694.47 KB - PDF) Download hrvatski (629.76 KB - PDF) Download italiano (709.12 KB - PDF) Download latviešu valoda (767.33 KB - PDF) Download lietuviu kalba (691.82 KB - PDF) Download magyar (729.62 KB - PDF) Download suomi (694.05 KB - PDF) Download svenska (701.93 KB - PDF) Download svenska (Finland) (695.3 KB - PDF) Download íslenska (707.97 KB - PDF) Download čeština (740.25 KB - PDF) Download Ελληνικά (701.76 KB - PDF) Download Ελληνικά (Κυπριακή) (723.58 KB - PDF) Download български (691.57 KB - PDF) Download Press release |  |  |  |
|  | ESAs joint committee interactive factsheet on financial education and sustainable finance (1.21 MB - PDF) Download Deutsch (Deutschland) (1.22 MB - PDF) Download Deutsch (Luxembourg) (1.22 MB - PDF) Download Deutsch (Österreich) (1.23 MB - PDF) Download English (Ireland) (1.22 MB - PDF) Download English (Luxembourg) (1.31 MB - PDF) Download English (Malta) (1.22 MB - PDF) Download Gaeilge (1.26 MB - PDF) Download Malti (1.29 MB - PDF) Download Nederlands (1.28 MB - PDF) Download Nederlands (België) (1.29 MB - PDF) Download dansk (1.29 MB - PDF) Download eesti keel (1.21 MB - PDF) Download español (1) (1.08 MB - PDF) Download español (2) (1.26 MB - PDF) Download français (1.22 MB - PDF) Download français (Belgique) (1.23 MB - PDF) Download français (Luxembourg) (1.22 MB - PDF) Download hrvatski (1.1 MB - PDF) Download italiano (1.21 MB - PDF) Download latviešu valoda (1.16 MB - PDF) Download lietuviu kalba (1.22 MB - PDF) Download magyar (1.22 MB - PDF) Download suomi (1.26 MB - PDF) Download svenska (Finland) (1.32 MB - PDF) Download čeština (1.18 MB - PDF) Download Ελληνικά (1.29 MB - PDF) Download Ελληνικά (Κυπριακή) (1.21 MB - PDF) Download български (1.18 MB - PDF) Download Press release |  |  |  |
|  | How does high inflation and the rise in interest rates affect my money (3.42 MB - PDF) Last update 27 March 2023 Download Deutsch (Deutschland) (3.25 MB - PDF) Download Deutsch (Luxembourg) (3.26 MB - PDF) Download Deutsch (Österreich) (3.26 MB - PDF) Download English (Luxembourg) (3.31 MB - PDF) Download English (Malta) (3.32 MB - PDF) Download Gaeilge (3.21 MB - PDF) Download Malti (3.23 MB - PDF) Download Nederlands (België) (3.34 MB - PDF) Download Polski (3.21 MB - PDF) Download Português (3.28 MB - PDF) Download Română (3.24 MB - PDF) Download Slovenčina (3.2 MB - PDF) Download Slovenščina (3.09 MB - PDF) Download dansk (3.24 MB - PDF) Download eesti keel (3.2 MB - PDF) Download español (1) (3.14 MB - PDF) Download español (2) (3.14 MB - PDF) Download français (3.26 MB - PDF) Download français (Belgique) (3.26 MB - PDF) Download français (Luxembourg) (3.26 MB - PDF) Download hrvatski (3.01 MB - PDF) Download italiano (2.89 MB - PDF) Download lietuviu kalba (3.29 MB - PDF) Download magyar (3.21 MB - PDF) Download suomi (3.27 MB - PDF) Download svenska (3.18 MB - PDF) Download čeština (3.24 MB - PDF) Download Ελληνικά (3.19 MB - PDF) Download български (3.18 MB - PDF) Download Banking Financial investments Pensions Press release Interactive video | Banking | Financial investments | Pensions |
| Banking | Financial investments | Pensions |  |  |
|  | Factsheet – Coordinating financial education and literacy (521.68 KB - PDF) Last update 13 November 2020 Download |  |  |  |
|  | Key tips to protect yourself when choosing online or mobile banking services (1.41 MB - PDF) Last update 2 December 2019 Download Deutsch (Deutschland) (788.72 KB - PDF) Download Deutsch (Liechtenstein) (881.98 KB - PDF) Download Deutsch (Österreich) (1.32 MB - PDF) Download English (Ireland) (1.09 MB - PDF) Download Gaeilge (1.41 MB - PDF) Download Malti (837.72 KB - PDF) Download Nederlands (858.31 KB - PDF) Download Polski (2.81 MB - PDF) Download Português (709.42 KB - PDF) Download Română (830.78 KB - PDF) Download Slovenčina (1010.19 KB - PDF) Download Slovenščina (818.49 KB - PDF) Download dansk (896.16 KB - PDF) Download eesti keel (808.86 KB - PDF) Download español (1) (707.08 KB - PDF) Download français (1.01 MB - PDF) Download français (Belgique) (715.35 KB - PDF) Download français (Luxembourg) (1.24 MB - PDF) Download hrvatski (838.1 KB - PDF) Download italiano (1.14 MB - PDF) Download latviešu valoda (885.92 KB - PDF) Download lietuviu kalba (838.51 KB - PDF) Download magyar (769.88 KB - PDF) Download norsk (1.09 MB - PDF) Download suomi (743.5 KB - PDF) Download svenska (1.93 MB - PDF) Download íslenska (703.09 KB - PDF) Download čeština (1.96 MB - PDF) Download Ελληνικά (680.64 KB - PDF) Download Ελληνικά (Κυπριακή) (685.48 KB - PDF) Download български (1.07 MB - PDF) Download |  |  |  |

### Reports

|  | Thematic Report on national financial education initiatives on digitalization (355.53 KB - PDF) Last update 12 January 2023 Download |
|---|---|
|  | EBA Financial Education Report 2019/20 (5.15 MB - PDF) Last update 22 October 2020 Download |
|  | EBA Financial Education Report 2017/18 (923.32 KB - PDF) Last update 1 March 2018 Download |

### Repository of education initiatives

(2.68 MB - PDF) Last update 14 February 2022

(290.2 KB - PDF) Last update 14 February 2022

(1.67 MB - PDF) Last update 1 January 2021

(1.56 MB - PDF) Last update 11 July 2022

## Frauds and scams

Source: https://www.eba.europa.eu/activities/information-consumers/frauds-and-scams

The European Banking Authority (EBA) is aware that its name and logo are being falsely used to validate frauds and scams through emails, letters and other documents.

These frauds and scams aim to illegally obtain money or personal details by fraudulently claiming that the EBA has a role in approving financial transactions to and from the European Union (EU).

The EBA does not have a role in approving financial transactions to and from the European Union (EU). The EBA does not it require any type of payment from private citizens.

Scammers or fraudsters will typically ask you to provide personal information to allow money transfers and international payments, or identity verification to allow financial transfers.

The scammers present themselves as EBA staff and ask for payments of administrative fees, or for personal details for payments of different nature.

The illegitimate correspondences typically include unauthorised use or copies of EBA materials, such as the EBA logo and letterhead, the signatures of EBA staff, links or pages from the EBA website.

The EBA will never contact a private citizen and ask for their personal details or any type of payment.

The EBA can take no responsibility for losses arising from frauds and scams which misuse its name.

Forward the correspondence received to your national public body responsible for investigating financial frauds and scams.

If you have doubts or suspicions about the authenticity of any correspondence you receive claiming to be from or linked to the EBA or its staff, please forward it as an attachment to scams@eba.europa.eu.

- Treat any correspondence that requests private information with caution.
- If you receive dubious or obviously fraudulent requests, do not access any links or reply or provide personal information.
- Check the email address of the sender. Only email addresses ending in @eba.europa.eu are legitimate.

## How to complain

Source: https://www.eba.europa.eu/activities/information-consumers/how-complain

### How to complain

As a consumer you have the right to complain against a credit or financial institution in case you are not satisfied with the products or services provided. Although the EBA has no direct competence with regard to complaints against a credit or financial institution, in this section you will find some suggestions on the submission of complaints:

1. Contact the credit or financial institution
2. Submit an official complaint
3. Contact your national competent authority or Ombudsman

### 1. Contact the credit or financial institution

If you are not satisfied with the products or services provided by a credit or financial institution, you should first contact the customer service department of the respective institution. Contact details are usually available on their websites. For a prompt identification of the problem, it is always advisable to support your claim with relevant documents (i.e. the contract you concluded with the institution or any other document that would help identify the products and services for which you are complaining).

At this stage, credit or financial institutions are usually willing to help consumers in addressing their disappointment. Nevertheless, in case you are not satisfied with the solution proposed, you can still submit an official complaint.

### 2. Submit an official complaint

Each credit or financial institution shall have in place specific procedures for dealing with complaints, which are usually available on their website. Therefore, you should follow the procedure indicated for the submission of official complaints (preferably in written form). Again, supporting documents will be useful.

### 3. Contact your national competent authority or Ombudsman

In case you are not satisfied with the response provided by the addressed credit or financial institution, you can refer to either the respective national competent authority or the Ombudsman, when appropriate. To identify your national competent authority, please click on the corresponding country from the list below.

| Country | National Competent Authorities |  |
|---|---|---|
| Austria | Financial Market Authority Federal Ministry of Labour, Social Affairs and Consumer Protection |  |
| Belgium | The Financial Services and Markets Authority Ministry of Economy Ombudsfin Ombudsman des assurances |  |
| Bulgaria | Commission for Consumer Protection Conciliation commission on dispute payments Bulgarian National Bank Financial Supervision Commission |  |
| Croatia | The Croatian National Bank Croatian Financial Services Supervisory Agency |  |
| Cyprus | Central Bank of Cyprus The competition and consumer protection service of the ministry of commerce, industry and tourism of the republic of Cyprus |  |
| Czech Republic | The Czech National Bank |  |
| Denmark | Finanstilsynet The Danish Complaint Board of Banking Services |  |
| Estonia | The Estonian Financial Supervision Authority (EFSA) C onsumer Protection Board |  |
| Finland | Financial Supervisory Authority The Finnish Financial Ombudsman's Bureau Consumer Disputes board Consumer Advisors Finnish Communications Regulatory Authority |  |
| France | Autorité de Contrôle Prudentiel et de Résolution ( ACPR) The Autorité des Marchés Financiers (AMF) |  |
| Germany | Federal Financial Supervisory Authority (BaFin) Federal Ministry of Finance (BMF) Federal Ministry of Justice and Consumer Protection (BMJV) Federal Ministry of Economics and Technology (BMWi) |  |
| Greece | General Secretariat for Commerce and Consumer Affairs The Bank of Greece |  |
| Hungary | Magyar Nemzeti Bank (Central Bank of Hungary) Financial Arbitration Board |  |
| Iceland | The Financial Supervisory Authority The Complaints Committee on Transactions with Financial Firms The Consumer Agency |  |
| Ireland | Financial Services and Pensions Ombudsman Central Bank of Ireland |  |
| Italy | Bank of Italy CONSOB Italian Competition Authority Arbitro Bancario Finanziario (ABF) |  |
| Latvia | Consumer Rights Protection Centre Ombudsman of the Association of Latvian Commercial Banks Financial and Capital Market Commission |  |
| Lithuania | State Consumer Rights Protection Authority Bank of Lithuania |  |
| Luxemburg | Commission de Surveillance du Secteur Financier |  |
| Malta | Office of the Arbiter for Financial Services (OAFS) |  |
| Netherlands | Authoriteit Financiele Markten De Nederlandsche Bank |  |
| Norway | Finanstilsynet Forbrukertilsynet Finansklagenemnda (The Norwegian Financial Complaints Board) |  |
| Poland | Komisja Nadzoru Finansowego Urzad Ochrony Konkurencji i Konsumentow Rzecznik Finansowy (Polish Financial Ombudsman) |  |
| Portugal | Banco de Portugal |  |
| Romania | National Authority for Consumer Protection |  |
| Slovakia | Ministry of Finance of the Slovak Republic National Bank of Slovakia Slovak Trade Inspection |  |
| Slovenia | Ministry of Economic Development and Technology Bank of Slovenia |  |
| Spain | Bank of Spain |  |
| Sweden | Finansinspektionen Konsumentverket Allmanna Reklamationsnamnden |  |

## National competent authorities for consumer protection

Source: https://www.eba.europa.eu/activities/information-consumers/national-competent-authorities-consumer-protection

In each EU Member State, there are national authorities competent for the protection of consumers' rights when dealing with credit or financial institutions. The table below provides a list of countries and their respective competent authorities, with a link to the respective websites where consumers may find useful information.

| Country | National competent authorities |
|---|---|
| Austria | Financial Market Authority ↗ Federal Ministry of Labour, Social Affairs and Consumer Protection ↗ Federal Ministry of Economy, Energy and Tourism ↗ |
| Belgium | Financial Services and Markets Authority ↗ National Bank of Belgium ↗ Ministry of Economy ↗ Ombudsfin ↗ Ombudsman des assurances ↗ |
| Bulgaria | Commission for Consumer Protection ↗ Conciliation Commission on Dispute Payments ↗ Bulgarian National Bank ↗ Financial Supervision Commission ↗ |
| Croatia | Croatian National Bank ↗ Croatian Financial Services Supervisory Agency ↗ |
| Cyprus | Central Bank of Cyprus ↗ Consumer Protection Service, Ministry of Energy, Commerce and Industry ↗ |
| Czech Republic | Czech National Bank ↗ Czech Trade Inspection Authority ↗ |
| Denmark | Finanstilsynet ↗ ( English ↗ ) Danish Complaint Board of Banking Services ↗ |
| Estonia | Financial Supervision and Resolution Authority ↗ Consumer Protection and Technical Regulatory Authority ↗ |
| Finland | Financial Supervisory Authority ↗ Competition and Consumer Authority ↗ Finnish Supervisory Agency ↗ Consumer Disputes Board ↗ |
| France | ACPR ↗ Banque de France ↗ ORIAS ↗ DGCCRF ↗ |
| Germany | BaFin ↗ Federal Ministry of Finance ↗ Federal Ministry of Justice and Consumer Protection ↗ Federal Ministry for Economic Affairs and Energy ↗ |
| Greece | General Secretariat of Commerce ↗ Bank of Greece ↗ |
| Hungary | Magyar Nemzeti Bank (Central Bank of Hungary) ↗ |
| Iceland | Central Bank of Iceland ↗ Consumer Agency ↗ |
| Ireland | Central Bank of Ireland ↗ Financial Services and Pensions Ombudsman ↗ Competition and Consumer Protection Commission ↗ |
| Italy | Bank of Italy ↗ Italian Competition Authority ↗ CONSOB ↗ |
| Latvia | Consumer Rights Protection Centre ↗ Latvijas Banka ↗ Ombudsman of Latvian Commercial Banks ↗ |
| Lithuania | State Consumer Rights Protection Authority ↗ Bank of Lithuania ↗ |
| Luxembourg | CSSF ↗ Commissariat aux Assurances ↗ Ministry of Economy ↗ Ministry of Finance ↗ Directorate for Consumer Protection ↗ |
| Malta | Malta Financial Services Authority ↗ Financial Arbiter ↗ |
| Netherlands | AFM ↗ De Nederlandsche Bank ↗ |
| Norway | Finanstilsynet ↗ Forbrukertilsynet ↗ |
| Poland | Financial Supervision Authority ↗ Office of Competition and Consumer Protection ↗ |
| Portugal | Banco de Portugal ↗ |
| Romania | National Authority for Consumer Protection ↗ Financial Supervisory Authority ↗ National Bank of Romania ↗ |
| Slovakia | National Bank of Slovakia ↗ |
| Slovenia | Ministry of Economic Development and Technology ↗ Bank of Slovenia ↗ Market Inspectorate ↗ |
| Spain | Banco de España ↗ |
| Sweden | Finansinspektionen ↗ Konsumentverket ↗ ARN ↗ |

## National registers and national authorities responsible for handling complaints related to credit servicers

Source: https://www.eba.europa.eu/activities/information-consumers/national-registers-and-national-authorities-responsible-handling-complaints-related-credit-servicers

In each European Economic Area (EEA) Country, a national authority is responsible for the protection of the rights of consumers when they interact with credit servicers [i] .

The EBA has compiled the table below to provide an overview of these authorities. The table includes links to (i) each authority’s procedures for handling complaints from borrowers and (ii) the national register containing the credit servicers that are active in each country. Where the EBA has not received the required information, the relevant field is left empty.

[i] ‘ Credit servicer ’ means a legal person that, in the course of its business, manages and enforces the rights and obligations related to a creditor’s rights under a non-performing credit agreement, or to the non-performing credit agreement itself, on behalf of a credit purchaser, and carries out at least one or more credit servicing activities.

‘ Credit servicing activities ’ means one or more of the following activities:

a) collecting or recovering from the borrower, in accordance with national law, any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself;

b) renegotiating with the borrower, in accordance with national law, any terms and conditions related to a creditor’s rights under a credit agreement, or of the credit agreement itself, in line with the instructions given by the credit purchaser, where the credit servicer is not a credit intermediary as defined in Article 3, point (f), of Directive 2008/48/EC or in Article 4, point (5), of Directive 2014/17/EU;

c) administering any complaints relating to a creditor’s rights under a credit agreement or to the credit agreement itself;

d) informing the borrower of any changes in interest rates or charges or of any payments due related to a creditor’s rights under a credit agreement or to the credit agreement itself.

| Member State | National register of credit servicers | Authority responsible for handling consumer complaints related to credit servicers | Webpage explaining the procedure for the handling of complaints about a credit servicer (if available) |
|---|---|---|---|
| Austria | https://www.fma.gv.at/unternehmensdatenbank-suche/ | Austrian Financial Market Authority | https://www.fma.gv.at/beschwerde-und-ansprechpartner/ |
| Belgium | https://www.fsma.be/fr/list/liste-des-gestionnaires-de-credits | Financial Services and Markets Authority (FSMA) | Not available yet |
| Bulgaria | https://bnb.bg/RegistersAndServices/RSCreditServicersRegulation/RSCSRCreditServicersRegister/index.htm?toLang=_EN | Bulgarian National Bank Commission for Consumer Protection | https://www.bnb.bg/bnbweb/groups/public/documents/bnb_law/au_lf_creditpurchasers_bg.pdf |
| Croatia | https://www.hnb.hr/o-nama/neprihodonosni-krediti | Croatian National Bank | https://www.hnb.hr/o-nama/neprihodonosni-krediti |
| Cyprus | https://www.centralbank.cy/en/licensing-supervision/credit-servicers | Central Bank of Cyprus | https://www.centralbank.cy/images/media/redirectfile/Report_of_an_alleged_infringement_Eng.pdf |
| Czech Republic | https://jerrs.cnb.cz/apljerrsdad/JERRS.WEB07.INTRO_PAGE?p_lang=en | The Czech National Bank | https://www.cnb.cz/en/public/contacts/complaints-concerning-financial-institutions/ |
| Denmark | https://virksomhedsregister.finanstilsynet.dk/index-en.html | Finanstilsynet (Danish Financial Supervisory Authority) | https://www.finanstilsynet.dk/finansielle-temaer/forbruger-og-investorinformation/her-kan-du-klage |
| Estonia | https://www.fi.ee/en/banking-and-credit/credit-collection-agencies | Finantsinspektsioon / Estonian Financial Supervision and Resolution Authority | https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint |
| Finland | https://www.finanssivalvonta.fi/rekisterit/valvottavaluettelo/ | Finanssivalvonta (FIN-FSA) | https://www.finanssivalvonta.fi/kuluttajansuoja/ongelmat-palveluntarjoajan-kanssa/ |
| France | https://acpr.banque-france.fr/autoriser/registre-des-agents-financiers | Autorité de contrôle prudentiel et de résolution (ACPR) | https://acpr.banque-france.fr/page-sommaire/vous-etes-un-particulier |
| Germany | https://portal.mvp.bafin.de/database/InstInfo/ | Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) | https://www.bafin.de/ref/19584734 |
| Greece | https://www.bankofgreece.gr/RelatedDocuments/14_Credit_Servicing_Firms.xlsx | Bank of Greece | https://www.bankofgreece.gr/en/main-tasks/supervision/credit-institutions/complaints-to-the-bank-of-greece |
| Hungary | Not available yet | The Central Bank of Hungary |  |
| Iceland | https://cb.is/financial-supervision/regulated-activities/supervised-entities/ | Central Bank of Iceland | https://cb.is/library?itemid=ce67d61a-00c5-4234-8dee-07a6ecd80dfe&type=pdf |
| Ireland | https://registers.centralbank.ie/DownloadsPage.aspx | Financial Services and Pensions Ombudsman (FSPO) |  |
| Italy | https://infostat.bancaditalia.it/GIAVAInquiry-public/ng/ | Banca d’Italia | https://www.bancaditalia.it/servizi-cittadino/servizi/esposti/index.html?com.dotmarketing.htmlpage.language=1 |
| Latvia | https://registri.ptac.gov.lv/registri/parada-atgusanas-pakalpojumu-sniedzeji | Consumer Rights Protection Centre | https://www.ptac.gov.lv/lv/iesniegt-iesniegumu |
| Liechtenstein |  | Not yet designated by the EEA country |  |
| Lithuania | https://www.lb.lt/en/sfi-financial-market-participants | Lietuvos bankas | https://www.lb.lt/en/complaints-against-a-financial-service-provider |
| Luxembourg | https://www.cssf.lu/en/register-of-credit-servicers/ | Commission de Surveillance du Secteur Financier (CSSF) | https://www.cssf.lu/en/general-complaints-to-the-cssf-about-professionals |
| Malta | https://www.mfsa.mt/financial-services-register/ | Office of the Arbiter for Financial Services (OAFS) | https://www.mfsa.mt/service-detail/how-to-complain/ |
| Netherlands | https://www.afm.nl/nl-nl/sector/registers/vergunningenregisters | Klachteninstituut Financiële Dienstverlening (Kifid) | https://www.kifid.nl/procedure/ |
| Norway |  | Not yet designated by the EEA country |  |
| Poland |  | Komisja Nadzoru Finansowego (Polish Financial Supervision Authority) |  |
| Portugal | https://www.bportugal.pt/en/page/institutions-and-decisions | Banco de Portugal | https://clientebancario.bportugal.pt/en/formulario-nova-reclamacao |
| Romania | https://anpc.ro/registrul-administatorilor-de-credite-e/ | ANPC (National Authority for Consumer Protection) |  |
| Slovakia | https://subjekty.nbs.sk/sk/ | Národná banka Slovenska (The National Bank of Slovakia) | https://nbs.sk/dohlad-nad-financnym-trhom/ofs/informacie-pre-spotrebitelov/o-nas/riesenie-staznosti/ |
| Slovenia | https://www.bsi.si/en/financial-stability/institutions-under-supervision | Banka Slovenije |  |
| Spain |  | Not yet designated by the Member State |  |
| Sweden | https://www.fi.se/en/our-registers/company-register/?query=credit+servicer#results | Finansinspektionen |  |

## Personal finance at the EU level

Source: https://www.eba.europa.eu/activities/information-consumers/personal-finance-eu-level

In this section we provide some useful links that may help consumers in understanding their rights in personal finance and banking issues at the EU level.

### Your Europe

This site is designed to help the European citizens with detailed and practical information on their rights and opportunities within the Single Market. It includes specific sections on personal finance related issues, where consumers can find information on:

In case consumers need further assistance, Your Europe Advice provides personalised advice to individual citizens in relation to the rights they enjoy under Single Market rules. It signposts individuals to the appropriate body to deal with their problems.

- Limits to opening a bank account in another EU country
- Bank transactions between EU countries
- Restrictions on obtaining credit and loans from banks in other EU countries
- Buying insurance products (such as life insurance) from a company based in another EU country.

### FIN-NET

Within FIN-NET, the schemes cooperate to provide consumers with easy access to out-of-court complaint procedures in cross-border cases. If a consumer in one country has a dispute with a financial services provider from another country, FIN-NET members will put the consumer in touch with the relevant out-of court complaint scheme and provide the necessary information about it.FIN-NET is a financial dispute resolution network of national out-of-court complaint schemes in the European Economic Area countries (the European Union Member States plus Iceland, Liechtenstein and Norway) that are responsible for handling disputes between consumers and financial services providers, i.e. banks, insurance companies, investment firms and others. This network was launched by the European Commission in 2001.

## Warnings against potentially harmful financial activities

Source: https://www.eba.europa.eu/activities/information-consumers/warnings-against-potentially-harmful-financial-activities

The EBA is closely monitoring existing and new financial activities and may issue warnings in case of potential harm to consumers. See the warnings issued by the EBA:

## Single Rulebook

Source: https://www.eba.europa.eu/activities/single-rulebook

### Prudential regulation

The EBA sets prudential regulations to make the financial sector safer and more stable, while ensuring that households, businesses, and other consumers can avail of financial services.

### Simplification and efficiency

The EBA is implementing a structured programme to streamline regulatory and supervisory rules and processes, while safeguarding financial stability and resilience.

### Crisis management

Crisis management aims to ensure financial institutions and authorities are well equipped to deal with the potential failure of financial institutions.

### Sustainable finance

Our roadmap to sustainable finance outlines considerations on how environmental, social and governance (ESG) aspects can be incorporated into the regulatory and supervisory framework of EU credit institutions.

### Digital finance

The EBA monitors new or innovative financial activities with a view to enhancing consumer protection and fostering supervisory convergence.

### Asset-referenced and e-money tokens (MiCA)

The EBA develops technical standards and guidelines setting our requirements for issuers of asset-referenced tokens (ARTs) and electronic money tokens (EMTs).

### Operational resilience

The EBA works to ensure the consistent harmonisation of Digital Operational Resilience for the Financial Sector (DORA), which encompasses various aspects of ICT risk management, major incident reporting, testing, and third-party risk monitoring.

### Anti-money laundering and countering the financing of terrorism

The EBA works to foster a common and effective approach to anti-money laundering and countering the financing of terrorism (AML/ CFT) among national competent authorities and financial institutions across the single market.

### Passporting and Supervisory Branches

The EBA puts in place requirements for passport notifications between home and host competent authorities. Such requirements are in line with the principle of single authorisation.

### Consumer protection and financial education

The EBA identifies and addresses harm that arises for EU consumers as a result of their interactions with financial institutions. The EBA also coordinates education initiatives of national authorities.

### Payment services and electronic money

The EBA's work in the area of payments and electronic money is aimed at ensuring that payments across the EU are secure, easy and efficient.

## Supervisory convergence

Source: https://www.eba.europa.eu/activities/supervisory-convergence

Supervisory convergence is a process for achieving comparable supervisory practices across competent authorities, that is derived from compliance with the Single Rulebook and leads to consistent supervisory outcomes in the EU. A well-functioning internal market, including the creation of a level playing field, is based on transparent and harmonised supervisory practices and decisions. The EBA is mandated to contribute to enhancing supervisory convergence and building consistent supervisory practices in the EU. The EBA has a number of tools to promote supervisory convergence and implement its convergence strategy.

### Supervisory convergence

In the context of the supervisory review and evaluation process (SREP), the EBA has a leading role in devising the common procedures and methodologies that guide EU supervisors in their review process. With the aim of ensuring EU-wide action on key priorities, the EBA also sets annual supervisory examination programmes for EU supervisors. The success of the implementation of these convergence tools is measured and reported annually to the European Parliament and the Council.

### Supervisory disclosure

The EBA centralizes the information disclosed by EU Competent Authorities in accordance with its Implementing Technical Standards (ITS) on supervisory disclosure providing the information accessible at a single electronic location.

### Peer reviews

A peer review evaluates and compares how well competent authorities oversee and enforce regulations when measured against their peers. The aim of the EBA in conducting peer reviews is to further strengthen consistency in supervisory outcomes and to identify supervisory best practices across competent authorities.

### Mediation

The EBA’s plays a role in assisting competent authorities to resolve disagreements that arise. We mediate such cases on our own initiative or upon request of one or several competent authorities according to a binding and non-binding alternative.

### Breach of Union Law

Where a competent authority has not applied an act of the European Union listed in the EBA Regulation,or has done it in a way which appears to be a breach of Union law, the Chairperson of the EBA may initiate an investigation on his or her own initiative.

### Colleges

Colleges are cooperation structures that bring together supervisors involved in the supervision of cross-border institutions, or resolution experts who engage in resolution planning activities. The EBA has a vital role in promoting and monitoring colleges to ensure that they function well and effectively, serving as the forum for planning and coordinating supervisory or resolution activities.

### Training

The EBA plays an important role in fostering a common supervisory culture, including supervisory skills and approaches across EU supervisors. In this respect, the EBA provides free training programmes aimed at enhancing supervisory convergence.

### European Supervisory Examination Programme (ESEP)

The European Supervisory Examination Programme (ESEP) identifies key topics for increased prudential supervisory focus. Its purpose is to give supervisors across Europe a unified set of priorities and promote convergence in their supervisory efforts.

### European Resolution Examination Programme (EREP)

The European Resolution Examination Programme (EREP) identifies key topics that resolution authorities should increase their focus on. Its purpose is to give resolution authorities across Europe a unified set of priorities and promote convergence in their efforts.

## Breach of Union Law

Source: https://www.eba.europa.eu/activities/supervisory-convergence/breach-union-law

Article 17 of the EBA’s founding regulation gives the EBA power to investigate potential breaches of Union law (BUL) by competent authorities, including competent authorities within the Member States and the European Central Bank (ECB) under the Single Supervisory Mechanism (SSM). This serves the goal of ensuring the application of Union law. Where the EBA finds a BUL, it issues a recommendation on the actions to be taken by the competent authority to rectify the situation. Under Article 17, if the EBA finds a BUL, this may lead to further action by the European Commission.

## Colleges

Source: https://www.eba.europa.eu/activities/supervisory-convergence/colleges

### College definition

Enhanced cooperation between supervisory authorities both at EU and global level is key to strengthening the supervision of cross-border banking groups. Colleges of supervisors are the vehicles through which supervisory activities are coordinated. The EU law envisages the establishment of colleges of supervisors for EEA banks with subsidiaries or significant branches in other EEA countries. They may include supervisors in non-EEA countries, where relevant.

To assist in developing a consistent and effective college framework, the EBA's predecessor, CEBS, published guidelines (i) on the operational functioning of colleges ( GL34 ) and (ii) on the joint assessment of the elements covered by the supervisory review and evaluation process and on joint decisions on the capital adequacy of cross-border banking groups within a college setting ( GL39 ). With the implementation of the Capital Requirements Regulation (CRR) and the revised CRD, the guidelines will be replaced by the directly applicable technical standards covering (i) operational functioning of colleges, (iii) joint decision on institution-specific prudential requirements, (iii) passport notifications, as well as (iv) information exchange between home and host supervisors in relation to institutions operating through branches.

The structure of colleges reflects the activities of the supervised entity. Some of the smaller ones consist of two authorities only, whereas others comprise 20 or more authorities from all parts of the world. The frequency and intensity of college activities can also differ significantly depending on the size and complexity of the institutions.

With the creation of the Single Supervisory Mechanism (SSM), colleges of supervisors will continue to play an important role for banks with a presence in non-SSM countries and the EBA's role will be even more crucial there. If a bank operates only in SSM countries, it will be treated as "domestic" and will, therefore, fall under full responsibility of the SSM authorities.

### Role of the EBA

The EBA promotes the efficient, effective and consistent functioning of colleges through its policy work, namely technical standards on the functioning of colleges, and their crucial tasks, including joint decisions on institution-specific prudential requirements, but also through its direct engagement and participation in colleges.

In 2013, EBA closely monitors the college activities most of the largest EEA banking groups. Through its participation in colleges, the EBA monitors and oversees the effective functioning of colleges and their compliance with both legal requirements and the action plan for colleges which EBA updates on a yearly basis. EBA staff provide regular feedback to the consolidating supervisors, encouraging them to share EBA staff observations and finding with all members of the college, while further guidance is provided through the EBA policy work that takes the form of draft technical standards, discussions papers and good practices papers.

Following the European Commission's proposal for an EU framework for bank recovery and resolution, the EBA issued a Recommendation seeking to ensure that the major EU cross-border banks develop group recovery plans by the end of 2013. These plans will be discussed within the colleges of supervisors.

## Mediation

Source: https://www.eba.europa.eu/activities/supervisory-convergence/mediation

The EBA has a mandate to assist competent authorities in resolving disputes and disagreements related to supervision and resolution of cross-border banks. Thus, as well as using mediation skills themselves, supervisors may also ask the EBA to mediate in their disputes. One of the tasks of the EBA is to provide an environment where competent authorities can solve their disagreements. To enable the EBA to execute this task, its founding regulation lays down two separate procedures to help the competent authorities to overcome disputes: binding mediation and non-binding mediation.

The disagreement can be about anything, but the main topics the EBA has dealt with so far are joint decisions, such as on capital requirements, liquidity, recovery and resolution planning, and supervisory measures.

### 2023

Binding mediation decision between the Spanish Deposit Guarantee Fund for Credit Institutions and the Belgian Deposit Guarantee Fund for Financial Services

Decision concerning the settlement of a disagreement on the transfer of contributions between deposit guarantee schemes

Décision de l'Autorité bancaire européenne concernant le règlement d'un différend sur le transfert de contributions entre systèmes de garantie des dépôts

Decision de la Autoridad Bancaria Europea relativa a la solucion de un desacuerdo sobre la transferencia de aportaciones entre sistemas de garantia

### 2018

Binding mediation decision between the Single Resolution Board (SRB) and the National Bank of Romania (NBR)

EBA decision on the settlement of a disagreement between the SRB and the NBR

Decizie a Autorității Bancare Europene privind soluționarea unui dezacord Comitetului Unic de Rezoluție și Băncii Naționale a României

## Peer Reviews

Source: https://www.eba.europa.eu/activities/supervisory-convergence/peer-reviews

A peer review assesses and compares the effectiveness of the supervisory activities and of the implementation of the provisions by competent authorities vis-à-vis those of their peers. The aim of the EBA in conducting peer reviews is to further strengthen consistency in supervisory outcomes and to facilitate the identification of supervisory best practices across competent authorities. Peer reviews can cover, among others, regulations, procedures, enforcement powers and practices. Follow-up measures may be adopted in the form of guidelines and recommendations.

A peer review includes but is not limited to:

The amended Article 30 of the EBA Founding Regulation, provides that the EBA shall conduct peer reviews of some or all of the activities of competent authorities in accordance with the two-year EBA work plan.

Peer reviews are carried out in accordance with a peer review methodology, which was adopted by the EBA Board of Supervisors on 28 April 2020 to ensure consistency throughout the process. The methodology includes guidance and procedures for the completion of both self-assessments and reviews by peers, reporting and publication requirements, and follow-up work. For each peer review, the methodology envisages the establishment of an ad-hoc peer review committee, which shall operate in accordance with the terms of reference approved by the EBA Board of Supervisors. The peer review committee shall strive to complement and avoid duplicating other EBA and other EU bodies’ review/evaluation projects.

The peer review committee shall, after consulting the competent authorities subject to the peer review, identify the reasoned main findings of the peer review. The EBA shall publish the main findings of the peer review and of any follow up report, unless these pose a risk to the stability of the financial system. Where the reasoned main findings of the EBA differ from those identified by the peer review committee, then the EBA shall transmit them on a confidential basis to the European Parliament, Council of the EU and European Commission.

- an assessment of the adequacy of resources, the degree of independence and governance arrangements of competent authorities especially regarding the application of regulatory technical standards (RTS) and implementing technical standards (ITS);
- the effectiveness and degree of convergence reached in the application of Union law and in supervisory practice and the extent to which the supervisory practice achieves the objectives set out in Union Law;
- the application of best practices developed by some competent authorities which might be of benefit for other competent authorities to adopt;
- the effectiveness and the degree of convergence reached with regard to the enforcement of the provisions adopted in the implementation of Union law, including the administrative measures and sanctions imposed against persons responsible where those provisions have not been complied with.

EBA Decision establishing a framework for Ad-Hoc Peer Review Committees

Decision on the Peer Review Methodology (adopted April 2020)

Peer review Report on Pillar 3 Disclosures

Follow up Peer Review Report on ICT Risk Assessment under SREP

Follow-up peer review report on authorisations under PSD2

Peer review on gender diversity

Follow-up Peer Review Report on the exclusion from the CVA risk of transactions with non-financial counterparties established in a third country

Peer review on Deposit Guarantee Schemes

Peer review report on tax integrity and dividend arbitrage schemes

Peer review report on the application of proportionality in SREP

Follow-up report on the Peer Review on the supervision of the management of non-performing exposures

Peer Review report on the EBA Guidelines on the application of the definition of default

Follow-up report on the Peer Review on the Joint ESAs Guidelines on the prudential assessment

Peer review on the supervision of creditors’ treatment of mortgage borrowers in arrears under MCD

Peer Review Report on credit valuation adjustment (CVA) risk

Peer review report on authorisation under PSD2

Peer review report on ICT risk assessment under the SREP (EBA/Rep/2022/25)

Report on the peer review on supervision of non-performing exposures management (EBA/Rep/2022/12)

Report on the peer review of Joint ESAs Guidelines on the prudential assessment of the acquisition of qualifying holdings (EBA/Rep/2021/24)

Report on the peer review of Deposit Guarantee Scheme (DGS) stress tests and the resilience of DGSs (EBA/Rep/2020/18)

Peer Review Report on the application of RTS on identified staff (EBARep/2020/02)

Report on the peer review of the RTS on passport notification

Report on the peer review on Guidelines on the criteria to determine the conditions of application of Article 131(3) (CRD) in relation to the assessment of other systemically important institutions (O-SIIs)

Report on the peer review of the ITS on supervisory reporting requirements

Report on the peer review of the Guidelines on the assessment of the suitability of members of the management body and key function holders (EBA/GL/2012/06)

Report on the peer review of the EBA Guidelines on the management of concentration risk under the supervisory review process (GL 31)

Report on the peer review of the EBA Stress Testing Guidelines (GL 32)

## Supervisory convergence

Source: https://www.eba.europa.eu/activities/supervisory-convergence/supervisory-convergence

This section illustrates the EBA's activities contributing to strengthening supervisory convergence, which range from the definition of guidelines and best practices, active participation in colleges of supervisors and organisation of dedicated training, the performance of peer reviews and other EBA independent assessments aimed at evaluating the degree of convergence.One of the EBA's key tasks is to promote convergence of supervisory practices to a high standard so as to ensure that regulatory and supervisory rules are implemented equally across all Member States. Convergent supervisory practices are indeed fundamental to achieve consistent outcomes and a truly level playing field, which are the basis of the single market.

This section also provides disclosure on the implementation of the prudential framework by Member States, including adopted options and national discretions as well as references to supervisory practices in the area of SREP and national statistical data on the banking sector, credit risk, operational risk, market risk, and supervisory actions and measures.

## Supervisory disclosure

Source: https://www.eba.europa.eu/activities/supervisory-convergence/supervisory-disclosure

The EBA centralizes the information disclosed by EU Competent Authorities in accordance with its Implementing Technical Standards (ITS) on supervisory disclosure providing the information accessible at a single electronic location. This includes information regarding the laws, regulations, administrative rules and general guidance adopted by the Member States in the field of prudential regulation and supervision, as well as aggregate statistical data on key aspects of the implementation of the prudential framework in each Member State.

The supervisory practice disclosed here include the way in which each Member State exercises the options and national discretions available in EU banking legislation and the general criteria and methodologies used by national authorities in the Supervisory Review and Evaluation Process (SREP).

These pages are intended to present a comprehensive overview of supervisory and regulatory practices in Europe providing easy access to more detailed information and allowing meaningful comparison of the approaches adopted by the competent supervisory authorities in different Member States. It is also possible to access the Supervisory Disclosure pages of each national authority by clicking here .

- Implementing Technical Standards (ITS) on the format, structure, contents list and annual publication date of the supervisory information to be disclosed by competent authorities under CRD
- Implementing Technical Standards (ITS) on the format, structure, contents list and annual publication date of the supervisory information to be disclosed by competent authorities under IFD

- Amendment to Implementing Technical Standards on Supervisory Disclosure
- ITS on the format, structure, contents list and annual publication date of the supervisory information to be disclosed by competent authorities under Article 143(3) of CRD
- ITS on the format, structure, contents list and annual publication date of the supervisory information to be disclosed by competent authorities under Article 57(4) of IFD

### Rules and guidance

Published information on texts of laws, regulations, administrative rules and general guidance adopted in their Member State in the field of prudential regulation pursuant to Article 143(1)(a) of Directive 2013/36/EU and Article 57(1), point (a), of Directive (EU) 2019/2034 by competent authorities.

### Options and national discretions

A comparison of how options and national discretions in Directive 2013/36/EU and Regulation (EU) No 575/2013 are exercised in different Member States.

### Supervisory review

Information on the general criteria and methodologies used by national authorities in the Supervisory Review and Evaluation Process (SREP), the minimum requirements for the Internal Capital Adequacy Assessment Process (ICAAP) conducted by the institutions themselves, and the policies that guide national authorities in taking supervisory measures with respect to specific institutions.

### Statistical data

Aggregate statistical data on key aspects of the implementation of prudential framework in each Member State, including national statistical data on the banking sector, credit risk, operational risk, market risk, and supervisory actions and measures.

## Training

Source: https://www.eba.europa.eu/activities/supervisory-convergence/training

One of the EBA's objectives is to develop a common supervisory culture including supervisory skills and approaches across EU supervisors. In this respect, the EBA provides free-of-charge training seminars, online training programmes, conferences and roadshows aimed at enhancing supervisory convergence by disseminating sound supervisory standards and practices in the entire EU.

In addition to seminars held at the EBA premises or hosted by competent authorities, the EBA also offers online training programmes, for the continuous development of supervisory skills and knowledge acquisition. The EBA's training programme includes virtual seminars for supervisors in the European banking sector, to share best practices on various supervisory topics. The EBA’s learning management system, EBA Learning Hub hosts the EBA’s online training activities.

Through its training programme, the EBA facilitates personnel exchanges and encourages competent authorities to intensify the use of secondment schemes and other tools.

The training sessions are targeted and restricted to staff of national authorities or other public and European bodies.

- EBA training programme
- EBA Learning Hub course offer

## Extranet

Source: https://www.eba.europa.eu/extranet

The EBA Extranet has been migrated to SharePoint.

Access to the extranet is restricted to members who have received an invitation. If you have been invited, please use the following link to access the new .

Should you encounter any issues or require further assistance, you can contact our support team at EBA-extranet-support@eba.europa.eu.

## Homepage

Source: https://www.eba.europa.eu/homepage

### ​The EBA appoints Kristīne Černaja-Mežmale as its new Vice-Chair

​The Board of Supervisors of the European Banking Authority (EBA) has elected Kristīne Černaja-Mežmale as its Vice-Chair for a duration of two and a half years. Ms Černaja-Mežmale will take up her new role on 1 November 2026 when the current EBA Vice-Chair, Helmut Ettl starts his new role as Executive Director of the International Monetary Fund (IMF).

### The ​EBA extends some consultation deadlines due to website maintenance​

On 21 October 2026, CERT-EU, the cybersecurity service for the EU institutions, bodies and agencies, alerted organisations to two critical security flaws in software used to run many websites, including that of the European Banking Authority (EBA). As a precaution, the EBA took its website offline on Wednesday 21 October 2026 at 13:00 CEST while the necessary security updates were applied. The website was restored on Thursday 22 October 2026 at 14:00 CEST.

### ​The EBA classifies USDC as the first significant e-money token in the European Union

​The European Banking Authority (EBA) has classified USDC, issued by Circle Internet Financial Europe SAS, as a significant e-money token (EMT) under the Markets in Crypto Assets Regulation (MiCA), following its assessment of the criteria set out in the Regulation. There are currently 45 EMTs in the European Union, which have been notified under MiCA, and USDC is the first one to be classified as being significant.

### European Supervisory Authorities set priorities for 2027

The Joint Committee of the European Supervisory Authorities (EBA, EIOPA and ESMA – the ESAs) published today its Annual Work Programme for 2027, setting out its priorities for addressing cross-sectoral risks and strengthening coordination across the European Union's financial sector.

### ​The EBA releases the final technical package for release 4.4 of its reporting and Pillar 3 disclosure framework

​The European Banking Authority (EBA) today released the final technical package for version 4.4 of its reporting and disclosure framework, covering IFRS 18 reporting, Pillar 3 ESG disclosures and other technical amendments.

## Simplification and efficiency of the Regulatory and Supervisory Framework

Source: https://www.eba.europa.eu/regulation-and-policy/simplification-and-efficiency-regulatory-and-supervisory-framework

> Over the past decade, the EU regulatory and supervisory framework has expanded significantly, increasing complexity and administrative burden for institutions and authorities alike.As part of the EU‑wide drive to promote simplification, proportionality and efficiency, the EBA has launched a structured programme to streamline regulatory and supervisory rules and processes, while safeguarding financial stability and resilience.The programme aims to:reduce unnecessary complexity;ensure proportionate requirements for institutions of different sizes and risk profiles; andimprove the efficiency of regulatory and supervisory deliverables across the EU.Scope of our workA key milestone in this process was the publication, on 1 October 2025, of the Report on the Efficiency of the Regulatory and Supervisory Framework, alongside the EBA Work Programme 2026. The Report sets out the results of a comprehensive assessment exercise and specific recommendations across four key areas:the production of Level 2 (L2) and Level 3 (L3) regulatory products addressed to financial institutions;reporting requirements and the burden placed on institutions;the EBA’s contribution to the EU prudential regulatory framework; andinternal working arrangements.Time horizons for implementationFor each of these areas, the EBA assessed the current situation and identified possible improvements over three time horizons:Short term (2026)Medium to longer term (beyond 2026)Monitoring progress on implementationThis interactive dashboard allows users to track progress on the implementation of each recommendation and related deliverable under the simplification and efficiency framework.By navigating the dashboard, users can monitor the status of individual actions over time, gaining a clear and structured overview of how implementation is advancing across the different work streams. The dashboard supports transparency and provides a consistent way of following progress against the recommendations set out in the Report.

### Simplification and efficiency of the Regulatory and Supervisory Framework

Over the past decade, the EU regulatory and supervisory framework has expanded significantly, increasing complexity and administrative burden for institutions and authorities alike.

As part of the EU‑wide drive to promote simplification, proportionality and efficiency, the EBA has launched a structured programme to streamline regulatory and supervisory rules and processes, while safeguarding financial stability and resilience.

- reduce unnecessary complexity;
- ensure proportionate requirements for institutions of different sizes and risk profiles; and
- improve the efficiency of regulatory and supervisory deliverables across the EU.

### Scope of our work

A key milestone in this process was the publication, on 1 October 2025, of the Report on the Efficiency of the Regulatory and Supervisory Framework , alongside the EBA Work Programme 2026. The Report sets out the results of a comprehensive assessment exercise and specific recommendations across four key areas:

For each of these areas, the EBA assessed the current situation and identified possible improvements over three time horizons:

1. the production of Level 2 (L2) and Level 3 (L3) regulatory products addressed to financial institutions;
2. reporting requirements and the burden placed on institutions;
3. the EBA’s contribution to the EU prudential regulatory framework; and
4. internal working arrangements.

- Short term (2026)
- Medium to longer term (beyond 2026)

### Monitoring progress on implementation

This interactive dashboard allows users to track progress on the implementation of each recommendation and related deliverable under the simplification and efficiency framework.

By navigating the dashboard, users can monitor the status of individual actions over time, gaining a clear and structured overview of how implementation is advancing across the different work streams. The dashboard supports transparency and provides a consistent way of following progress against the recommendations set out in the Report.
