# Knowledge base: euipo.europa.eu _Generated by kb_builder.py from public pages; only facts from the website._ _KB language: en — --lang_ ## Contact details - **Email:** academy@euipo.europa.eu, academyvisits@euipo.europa.eu, candidatures.external@euipo.europa.eu, complaints@euipo.europa.eu, customercare@euipo.europa.eu, design@euipo.europa.eu, dpoexternalusers@euipo.europa.eu, dvb14.gzd@zoll.bund.de, euipo_gis@euipo.europa.eu, events@euipo.europa.eu, grow-cigi@ec.europa.eu, grow-d@ec.europa.eu, info-bruxelles@euipo.europa.eu, ipenforcementportal@euipo.europa.eu, learningportal@euipo.europa.eu, press@euipo.europa.eu, procurement@euipo.europa.eu, traineeships@euipo.europa.eu, webinars@euipo.europa.eu - **Phone:** 0049 6659 0121 1622, 0107 0000 0888, 0169202680 13, 0169202781 13, 0169202906 13, 0169202983 13, 0169203073 13, 0169203202 13, 0169203210 13, 0169203315 13, 0169203440 13, 0169460803 24, 07/2026 2026-07, 08.30-13.30, 08.30-18.30, 08.30-23.59 ## Contents - Home - Trade marks (+2) - 404 - Designs (+2) - News and events (+1) - Help centre - Searches - Online services - GI protection for craft and industrial products - User area - Mediation Centre - Law - Guidelines - Getting started - SME corner - Learning corner - Publications (+3) - EUIPO Copyright Knowledge Centre - Governance & cooperation (+7) - Boards of Appeal - Public register (+3) - IP Enforcement Portal ## Home Source: https://www.euipo.europa.eu/en ### AI, creativity and the future of intellectual property The latest episode of the EUIPO Podcast explores how artificial intelligence is transforming the intellectual property landscape and the services provided by IP offices. ### The Advisory Board for craft and industrial geographical indications held its second plenary meeting The meeting saw particularly strong engagement from the Member States, with 26 Member States and the European Commission taking part in the discussions ### First “Application for Action” filed for a craft and industrial GI, marking a new step towards customs enforcement. This means that for the first time a registered CIGI has reached the stage where its protection can be supported by the EU’s established customs enforcement framework ### The DesignEuropa Awards 2026 – the Winners Hosted in Ljubljana, Slovenia, the ceremony brought together designers, businesses and intellectual property professionals from across Europe and beyond. ### Europe lags behind in securing funding from intellectual property The EUIPO report on IP-backed finance shows that Europe is strong in innovation and ideas, but the underuse of IP as a basis for financing widens the gap with other global economies. ### News Catch up on what's happening in the intellectual property industry. ### How can we help you? The Help Centre is your single entry point for all information on how to use the EUIPO website. Our help files, tutorials and frequently asked questions guide users through all the services and online applications available on the website. ## Trade marks Source: https://www.euipo.europa.eu/en/trade-marks ### Trade marks Your trade mark is the way your customers identify you. It differentiates your products or services from other brands and encapsulates your values. It may even become your most valuable asset. Your trade mark is part of your intellectual property and is crucial to your success as a business. You can find all the basic information about trade marks and how to register yours here. ### What you need to know before applying Start by learning basic information about how to register a trade mark and what you need to think about before applying. ### Register your trade mark quickly and easily Once you have learned what you need to know before applying, it’s time to get started with your application. It’s quick and easy. Click below to have a look at a final checklist and access the application form. ### What happens after you apply? Learn more about how we assess your application and how you can make the most out of your trade mark once it’s registered. The information for IP beginners gives you the basics about trade marks and designs and will help you navigate through the different stages of registering and protect your intellectual property. If you’d like more details, please check our Guidelines . If you have any further questions, seek the advice of an IP professional. ## Apply now for an EUTM Source: https://www.euipo.europa.eu/en/trade-marks/how-to-apply/apply-now ### Trade marks Your trade mark tells consumers who you are ### Apply now Consult our ‘4 things to check before applying’ to maximise the chances of your application being processed smoothly. The EUIPO doesn’t issue invoices. Our fees are exempt from VAT. You can find more information on our fees here. Please note that completing the application form and paying the fee doesn’t guarantee that your trade mark will be registered. If your application is rejected, the Office will be unable to refund your money. ### EUTM Filing This form can be used for both straightforward and complex cases. ## Misleading invoices Source: https://www.euipo.europa.eu/en/trade-marks/after-applying/misleading-invoices ### Trade marks Apply for your trade mark quickly and easily Have you received a suspicious payment request? Learn how to act. ### Misleading invoices Users are receiving an increasing amount of unsolicited mail from companies requesting payment for trade mark and design services such as publication, registration or entry in business directories. Don't pay until you have checked that the source is official. The EUIPO never sends invoices or letters requesting direct payment for services to users A searchable list of the firms or registers that have issued misleading invoices is published below, along with copies of the fraudulent invoices. Please note that these services are not connected with any official trade mark or design registration service provided by public bodies within the European Union, such as the European Union Intellectual Property Office (EUIPO). You can browse through the list of invoices below or search directly by sender name in the “Quick Search” box. If you receive a letter or invoice, please check carefully what is being offered to you and whether its source is genuine. Please note that the EUIPO holds the following Spanish bank accounts: The bank account recipient is the EUROPEAN UNION INTELLECTUAL PROPERTY OFFICE. With the introduction of the EU’s Instant Payment Regulation on Verification of Payees service the payer can easily verify the beneficiary’s name with the bank for both standard and instant SEPA credit transfers. The name on the IBAN of the recipient must match the beneficiary’s name. Don’t pay to any other bank account number which is included in a payment request purporting to originate from the EUIPO. If you have any doubts or if you identify any new cases, please check with your legal advisors or contact us . Leaflet on misleading payment requests - Caixa Bank ES03 2100 2353 0107 0000 0888 - Santander ES08 0049 6659 0121 1622 4792 If you receive an invoice requesting payment from a company that sounds like us – don’t pay! Always check first. Don't be fooled by misleading invoices. When in doubt, check it out. New misleading invoice alert! Have you received this invoice? It has our logo, our acronym and our address – but it does not come from us. We will never send you a request for payment for services. Official Anti-Scam Documentation | Name | Updated date | |---|---| | picture_as_pdf ISGV Schweizer Marken und Patent - 2 | 2026-09-09 06:00:10 | | picture_as_pdf ISGV Schweizer Marken und Patent - 1 | 2026-09-09 06:00:05 | | picture_as_pdf SVTA - 1 | 2026-09-09 06:00:00 | | picture_as_pdf IPATD - International Patent and Trademark Directory - 10 | 2026-08-25 06:00:00 | | picture_as_pdf COHEN KLEIN - 2 | 2026-07-30 06:00:00 | | picture_as_pdf EIPS - European Intellectual Property Services - 6 | 2026-07-23 06:00:10 | | picture_as_pdf EIPS - European Intellectual Property Services - 5 | 2026-07-23 06:00:05 | | picture_as_pdf EIPS - European Intellectual Property Services - 4 | 2026-07-23 06:00:00 | | picture_as_pdf EU Trademark Authority - 2 | 2026-07-07 06:00:00 | | picture_as_pdf EU Trademark Authority - 1 | 2026-06-07 06:00:00 | | Rows per page: 10 1–10 of 564 | | ## 404 Source: https://www.euipo.europa.eu/en/discover/faqs ### Oops! It seems like the page you're looking for cannot be found. Please double-check the URL or try again later. Our team has been notified of the issue, and we're working to resolve it quickly. In the meantime, feel free to explore our other content or contact our support team for assistance. Thank you for your understanding. ## Designs Source: https://www.euipo.europa.eu/en/designs ### Designs Great design defines a brand. Registering your design gives you the exclusive right to make and market the products that make your business distinctive. Design registration protects the appearance of a whole product or part of it, resulting from the features, in particular the lines, contours, colours, shape, texture and/or materials of the product itself and/or of its decoration, including the movement, transition or any other sort of animation of those features. You can learn about the basics of design law and how to register here. ### New EU design legislative reform It represents a significant modernisation of the design protection framework, aligning it with current technologies and economic realities. ### Why should you register a design in the EU? Registering your design protects you from rival designs and counterfeiting, and can create new income streams from licensing, partnerships, internationalisation and more. Find out more about the benefits of registering your design and what you need to think about before applying. ### Register your design quickly and easily Registering your design with the EUIPO grants you the exclusive right to make and market your design in all EU countries with a single registration. Learn about how to register your design and the financial support available for small and medium-sized businesses. ### Get the most out of your IP Once you’ve registered your design, you need to be proactive to maximise the benefits. Learn about the next steps, including what happens after you apply, how to protect your intellectual property (IP) and when you’ll need to renew your registration. The information you find in our ‘Entrepreneurs’ area provides very basic information about trade marks and designs. It’s intended to help you navigate through the different stages of the life cycle of your trade mark or design. If you’re interested in more details, have a look at our Guidelines . If you have any further doubts, we recommend that you seek advice from an IP professional. ## Apply now Source: https://www.euipo.europa.eu/en/designs/how-to-apply/apply-now ### Designs They're everywhere! Every product has a design. ### Apply now Before applying, make sure that your application fulfils all the requirements and is error free. You can find all the information you need here. The EUIPO doesn’t issue invoices. Our fees are exempt from VAT. You can find more information on our fees. ### New EU design legislative reform It represents a significant modernization of the design protection framework, aligning it with current technologies and economic realities. ## DesignEuropa Awards Source: https://www.euipo.europa.eu/en/designs/designeuropa-awards > Meet the 2026 DesignEuropa Awards winners, celebrating design excellence across Europe in this landmark 10th anniversary edition, hosted in Ljubljana. ### DesignEuropa Awards Celebrating the best of European design, recognising exceptional talent and innovation among EU design holders On 22 September, Ljubljana became the epicentre of design as it hosted the 10th anniversary of the DesignEuropa Awards. The ceremony celebrated outstanding designs that combine innovation, aesthetic value, sustainability and functionality, showcasing the very best of design. Entrepreneurs and Small Companies Award ### NOHRD StepTower Lifetime Achievement Award ### Philippe Starck Next Generation Design Award ### Public Choice Award Meet the first ever winner of the DesignEuropa Public Choice Award ### DesignEuropa Awards 2027: Prague We are delighted to announce that the 2027 edition of the DesignEuropa Awards is set to take place in Prague, one of Europe’s most inspiring creative hubs. With its dynamic design and unique architectural character, the city offers an ideal backdrop for celebrating design excellence. ### Meet the finalists Entrepreneurs and Small Companies Category: Finalists Industry Category: Finalists ### 2026 The DesignEuropa Awards 2026 jury members are experts in the fields of design, business, and intellectual property. They are all recognised leaders in their respective areas of specialisation, bringing a wealth of knowledge and experience gained throughout their professional careers. ### What are the DesignEuropa Awards? The DesignEuropa Awards are the European Union's awards for design excellence. They recognise creativity in design, as well as influential figures in the field. The awards are a non-commercial competition and are open to any person, entity or institution of any nationality that owns a valid EU design. ## News and events Source: https://www.euipo.europa.eu/en/news-and-events ### News and events Keep up to date with the latest news and events ### News highlights The Academy is pleased to announce the Tuesday Webinars, live broadcasts scheduled for November 2026 ### Podcasts The European Union Intellectual Property Office has released a new episode of its podcast series Creative Sparks: From inspiration to innovation, exploring how artificial intelligence (AI) is transforming the intellectual property (IP) landscape and the services provided by IP offices. ### Events Organised by EUIPO & the Intellectual Property Office of Ireland – Online Organised by EUIPO & the Slovenian Intellectual Propert – Online Organised by EUIPO & the Ministry of Economic Affairs and Climate – Online Organised by EUIPO & the State Office for Inventions and Trademarks – Online Organised by EUIPO & the Norwegian Industrial Property Office – Online ### EUIPO for journalists Welcome to the EUIPO Press Area. Here you’ll find information about us and what we do, as well as our latest Press Releases and Press Contacts . You can also find our media resources, including our logo and the guidelines on how to use it. ### Publications Our publications section brings you news about the Office and the services we offer. We’re committed to providing up-to-date information on our registration activities and cooperation initiatives. ## Press contacts Source: https://www.euipo.europa.eu/en/news-and-events/euipo-for-journalists/press-contacts ### Press contacts Our media team is here to help members of the press with questions about the Office and its work. We also offer an image library and other media resources. Our press and media team is available to help you with your media queries. You can also contact us via the Information Centre: customercare@euipo.europa.eu . ### The EUIPO emblem Our emblem (logo) is available for third party use in accordance with our guidelines. Please bear in mind that any use of the EUIPO emblem must be authorised by the Office’s Communication Service in the first instance, and requests for permission to use the emblem must be submitted by email to the following address: design@euipo.europa.eu . Note: The EUIPO’s emblem and the name of the Office, as well as the language variations and acronyms, are protected under Article 6ter of the Paris Convention. The Office will pursue cases of abuse and fraudulent use of its emblem. ### Media resources Our images and videos are available for download, free of charge. For queries, or to request additional information, please contact our press team. Our full archive of press releases is available here . ## Help centre Source: https://www.euipo.europa.eu/en/help-centre ### Any questions? The Help Centre is your single entry point for all information on how to use the EUIPO website. Our help files, tutorials and frequently asked questions guide users through all the services and online applications available. The status of current applications can be followed online through the User Area and/or eSearch plus . Applications to the EUIPO are published online on eSearch plus , a database that provides you with comprehensive information about trade marks, designs, owners, representatives and Bulletins. You can find out more about the steps in the trade mark registration process here. Did you find the information useful? To register an EU trade mark, you have to file an application. There is a unique fee to be paid per application. The fee amount depends on You can find more information about the fees structure in the fees and payments section on the website. You can also calculate the exact fee depending on the number of classes and filing method of your application by using the fee calculator. The basic fee and, where appropriate, class fees, must be paid within 1 month of the filing of the application to keep the provisional filing date. Where the fee is not paid within 1 month, the provisional filing date will be lost. - whether it is an individual EU trade mark, EU collective or an EU certification mark - how many classes of goods and/or services are covered in your application (usually there are two fees to consider: the basic fee and the class fee) Applicants or representatives may indicate their own reference of no more than 20 characters in the space provided on the application form, such as initials, a string of letters, digits, etc. This reference can be used to help you distinguish the different applications you file. An ID number is a number allocated by the Office to identify applicants and representatives. Once the applicant or representative has been allocated an ID number by the EUIPO, it is sufficient to indicate that ID number together with the name of the applicant or representative in future applications. Without an ID number, all fields regarding either the applicant or representative must be completed. Checking if a trade mark is already registered is important in order to avoid any possible conflict. You can search for registered trade marks via the Office's online tools , using two different databases, eSearch plus and TMview . Click here to go to the site. EU trade mark applications can only be filed at the EUIPO. Filing is possible using any of the following means: You can find more information about the process here. - e-filing applications online via the User Area, - by post, - by special courier service. The Register of European Union trade marks contains particulars of all EU trade marks applications and registrations, as described in Article 111 of the European Union trade mark regulation (EUTMR) . The Register of EU designs contains particulars related to the registration of EU designs. The Register is constantly updated to track the changes to the EU trade mark and registered designs information that the Regulation determines, such as ownership details , granting of a licence or a right in rem and seniority claims. The Office publishes an EU Trade Marks Bulletin and an EU Designs Bulletin containing entries as well as other particulars in the Register open to public inspection. For better understanding of the Bulletins, the Office also has available Vademecums, which are guides to explain the items published in the Bulletins. There are two Vademecums available: one for EU trade marks and one for registered EU designs. Link to the Bulletins (Vademecum) . The EUIPO uses the WHOIS database to inform users about the availability of the .eu domain name corresponding to their trade mark at the end of e‑filing. Alerts can also be set by users in the User Area and in eSearch, so that they are informed when a .eu domain name corresponding to their trade mark is registered. Please be aware that you need to register a .eu domain name through an accredited registrar. You can find a list on the EURid website . The ‘cooling-off’ period is the 2 months following the notice of opposition to a trade mark application. It is prior to the commencement of the adversarial phase, in which both the opponent and the applicant participate. As the adversarial phase has not yet commenced, neither party will be ordered to pay costs if they reach an agreement that puts an end to opposition. In addition, if the agreement reached is based on restricting the list of goods and services of the EU trade mark by excluding those affected by the opposition or if it is based on the withdrawal of the application, the Office will refund the opposition fee to the opponent. Further details can be found in the Guidelines, Part C, Opposition, Section 1, Procedural Matters . ### Get in touch Customer Care +34 965 139 100 Monday to Friday: 08.30-18.30 After-hours emergency phone +34 965 137 605 Monday to Friday: 18.30-23.59 Click the question mark in the bottom right hand corner of the screen to chat with an agent Fill out the form to get help and general information Send a written expression of dissatisfaction with the services provided by the EUIPO ### Multi-factor authentication Stronger security in your account from 16 February 2026 ### Contact us Consult the directory to get your question answered as quickly as possible ## Searches Source: https://www.euipo.europa.eu/en/search-ip ### Trade marks and designs Comprehensive information on trade marks, designs, owners, representatives and bulletins EUIPO decisions, judgments of the General Court, the Court of Justice and the national courts Enter an identification code (ID) of a certified copy to view the original document ### Databases Trade marks of all participating official trade mark offices at national, international and EU level A central access point to registered designs information held by all participating national offices Comprehensive information on the registered and extended data of geographical indications (GIs) The one-stop classification portal providing access to the Harmonised Database used in the EU and databases of goods and services worldwide Compare the design classification databases of the participating offices Assessment of the similarity between goods and services by IP offices in the EU ### IP and enforcement The single EU platform for dealing with the enforcement of IP rights ## Online services Source: https://www.euipo.europa.eu/en/online-services ### Online services Our online forms will save you time and, in some cases, money. Their built-in help and search options will make it easier for you to complete your application. They are also safer for your transactions as your payment will reach us via our secure servers. File a trade mark using our EUTM Filing form File a design using our EUD Filing form The digital system for managing proceedings related to GIs for craft and industrial products in the EU This tool aims at making the process of securing your trade mark smoother, simpler and less prone to errors by detecting specific problems you may face before filing. File a notice of opposition File an application for a declaration of invalidity of an EUD / DM File an application for a declaration of invalidity of an EUTM / IR File an application for revocation of an EUTM / IR Appealing a decision costs €720. File an international trade mark application based on EUTMs or EUTM applications Application to be included in the list of professional representatives for trade mark or design matters Professional representatives: request for exemption Authorisation to represent before the EUIPO ## GI protection for craft and industrial products Source: https://www.euipo.europa.eu/en/gi-hub/ci-regulation > Geographical indications for craft and industrial products ### What is a craft or industrial product? According to the law, ‘craft products’ are those produced either entirely by hand, or with the aid of manual or digital tools, or by mechanical means, whenever the manual contribution is an important component of the finished product. On the other hand, ‘industrial products’ are those produced in a standardised way, including serial production and the use of machines. In practice, this means that a huge range of products could benefit from geographical indication protection: natural stones, woodwork, jewellery, textiles, lace, cutlery, glass, porcelain, hides and skins, etc. ### It is important, however, that products meet the following criteria: The product must originate in a specific place, region or country; Its given quality, reputation or other characteristic must be essentially attributable to its geographical origin; and At least one of its production steps must take place in the defined geographical area. How to apply and search for GIs for craft and industrial products in the EU Apply for GIs for craft and industrial products in the EU. Applications for registering craft and industrial GIs in the EU can be submitted through GIportal. The application process will depend on where the product originates. Applicants will find more information in GIportal. Union Register for GIs for Craft and Industrial Products. Names for craft and industrial products applied for or registered as GIs will be available in the Union Register which will be set up and maintained by the EUIPO. Database of GIs protected in the EU and beyond. GIview is the most comprehensive searchable database for GIs in the world. It contains official registered data for GIs registered directly in the EU, third country GIs protected at EU level through bilateral and multilateral agreements and all EU GIs protected abroad through such agreements. Additionally, it contains extended data, making it a powerful promotional tool for GI producers. Finally, an equally important function of the tool is the link with the Enforcement Portal (IPEP) . ### What happens with national existing GIs for craft and industrial products? The Regulation on GI protection for craft and industrial products establishes a Union system of protection. Therefore the national specific protection for GIs for craft and industrial products shall be converted to EU-wide rights through a specific request by the respective Member State pursuant to Article 70(2) of the CIGI Regulation. The national GIs will then be examined in accordance with Article 70(4) of the CIGI Regulation and registered in the Union Register of GIs for craft and industrial products. ### About the Advisory Board The Advisory Board is created by the CIGI Regulation and has a two-fold role: Chairperson : Mr Agris BATALAUSKIS (Representative Member of the Latvian delegation) Deputy Chairperson : Ms Simona MARZETTI (Representative Member of the Italian delegation) - Providing general opinions on assessing quality criteria, establishing the reputation of a product, determining the generic nature of a name, the link between a product's characteristics and its geographical origin and assessing the risk of confusing consumers; and - Providing opinions in particular GI applications when so requested by the Geographical Indications Division or the Boards of Appeal, or at the request of the Commission. Regulation No MB-1-24 of the Management Board of the EUIPO of 20 November 2024 laying down the rules of procedure of the Advisory Board for craft and industrial geographical indications. Advisory Board for craft and industrial geographical indications – List of members ### Control of GIs for craft and industrial products Controls are an essential part of the GI scheme and they include the following: Each Member State shall designate one or more competent authority that is responsible for those controls. - Verification that a product designated by a GI is in compliance with the corresponding product specification; - Monitoring of the use of GIs in the market, including electronic commerce. ### FAQs on p rotection of existing names Pursuant to Article 70 of Regulation (EU) 2023/2411 on the protection of GIs for craft and industrial products, by 2 December 2026, national specific protection for GIs for craft and industrial products shall cease to exist, and pending applications shall be considered not to have been submitted, unless a request for registration and protection is made by interested Member States. No. EU Member States must provide all the required information (a name, a corresponding product specification, a single document, etc.) related to the name (or list of names) by 2 December 2026. Therefore, the data itself can be sent separately before the given date, although it is advisable to send the files only once they are complete. File examination cannot begin before the file in question is complete. No. Member States must provide all the required information (a name, a corresponding product specification, a single document, etc.) by 2 December 2026 (see reply to question above). The Article 70 procedure refers to any national legally protected names or, where there is no national protection system, names established by usage that are to be registered and protected at EU level (whether such national rights have been subsequently protected under the Lisbon system makes no difference). Member States must notify any existing national rights. All must comply with a specific set of rules – Articles 3, 6, 9 and 10 of Regulation (EU) 2023/2411 – to be registered by the Office. These articles refer to the conditions and documents required for such recognition. The applicability date for the Regulation (EU) 2023/2411 is 1 December 2025. Therefore, the notification must officially be done to the Commission and the Office from that date and before 2 December 2026. However, to give the Member States some flexibility, submission will exceptionally be possible at any point before 2 December 2026. Nevertheless, EU GI protection for craft and industrial products cannot start before 1 December 2025. This means that, should Member States notify the Commission and the Office of anything before 1 December 2025 (i.e. the day of notification), the first day where EU protection is granted will be 1 December 2025 (Article 70(3) Regulation (EU) 2023/2411). These notifications should be sent to: GIportal will be available as of 1 December 2025. The request under Article 70(2) of Regulation (EU) 2023/2411 is effected only when both the European Commission and the EUIPO are notified. Webinars, workshops and events A comprehensive, free online course on CIGIs. Open to all. Certificate awarded upon completion. Workshop for Craft and Industrial Geographical Indications (CI GI) Producers and Producer Groups Geographical Indications Conference 2025: Safeguarding our Heritage, Cultivating our Future What’s in a name: plant variety denominations and their interface with TM & Gis How to avoid procedural pitfalls related to GIs protection at EUIPO? Introduction to the Geneva Act & Lisbon System for the International Registration ... Strengthening geographical indications - The Director in charge of craft and industrial geographical indications in the internal market at the European Commission ( GROW-D@ec.europa.eu ), copying in the respective functional mailbox ( GROW-CIGI@ec.europa.eu ); - The European Union Intellectual Property Office: through GIportal (by submitting an application using the relevant webform for existing names) or to its functional mailbox: EUIPO_GIs@euipo.europa.eu . ## User area Source: https://www.euipo.europa.eu/en/user-area-info ### The EUIPO's management tool The User Area is a complete control panel from where you can manage your portfolio of trade marks and designs. You can also access the GIportal for more information on GIs for craft and industrial products. ### User Area Having an EUIPO account allows you to access a range of online services that are unavailable to non-registered users. These services include the option of creating alerts and sub-profiles. You will need to sign up for an EUIPO account or log in to be able to access the User Area and GIportal. Manage your portfolio of trade marks and designs Watch other European Union trade marks Stay informed by subscribing to our news feed Set alerts for renewals or updates ### Create your account now Users who have already filed an application with the European Union Intellectual Property Office (EUIPO) will have been allocated an ID number. Include this ID when you sign up for the first time so that all the files linked to this number appear in the dashboard of your new User Area. Representatives acting on behalf of their clients are advised to manage all client interactions through a single EUIPO account. ### Log in Logging-in provides users with secure protocols for their stored data. You also need to log in to download documents from a particular file. ### Any questions? We have prepared a specific section containing the most useful information on the User Area, organised by topic. Here you can find more about the dashboard, communications and drafts, among other things. ## Mediation Centre Source: https://www.euipo.europa.eu/en/mediation-centre ### Mediation Centre Your Gateway to Resolving IP Disputes ### Our services All the services offered by the Mediation Centre are governed by the same basic principles: the neutrality and impartiality of the mediators, conciliators, experts and case managers, the confidentiality of the process and the voluntary participation of the parties. The services are offered at no additional cost if conducted online or at the EUIPO headquarters. ### Why choose the EUIPO mediation service? Dr. Ádám György, Partner SBGK Budapest, Hungary Dr. Sandra Müller, Partner, Squire Patton Boggs Frankfurt, Germany Delphine Lenoir, Trade mark Attorney AVOXA Rennes, France Aglika Ivanova, Trade Mark Attorney at IP Consulting Ltd. Sofia, Bulgaria Mikkel Kleis, Partner, Attorney-at-law at Patrade Legal Advokatanpartsselskab Aarhus, Denmark Dolores Cañadas Arcas, Attorney-at-Law Zivko Mijatovic & Partners Alicante, Spain Sebastian Meyer, Director Legal Department, Schwanhäußer Industrie Holding GmbH & Co Heroldsberg, Germany Dr. Miklós SÓVÁRI, Partner, Head of Trademark Department, Danubia Patent and Law Office LLC Budapest, Hungary Marleen Splinter Brand Advisor/Lawyer/Founder RISE MERKENMENSEN Haarlem, Netherlands ### Request an Information Session on Mediation Considering mediation for your EUIPO dispute? Contact the EUIPO Mediation Centre to arrange a free 30-minute online information session and find out if mediation is right for your case. ### Ten reasons to mediate Are you involved in an IP dispute? These ten reasons may help you check the suitability of your dispute for a mediation . ## Law Source: https://www.euipo.europa.eu/en/law ### Law The EUIPO’s Official Journal along with legal texts and updated practice guidelines regarding the IP rights registered by the Office. ### Law In this section, you will find the law relating to European Union trade marks (EUTMs), registered European Union designs (EUDs) and European Union geographical indications (GIs) for craft and industrial products, as well as key international agreements. Directives and regulations Key international IP agreements affecting the EU Decisions of EU courts, national courts and IP offices ### Communications and decisions of the Executive Director Consult the decisions and communications of the Executive Director of the EUIPO on issues concerned with Office activities. Find the official journal with the information of a general character issued by the ED. ### Presidium of the Boards of Appeal Internal rules and decisions of the presidium of the Boards of Appeal. ### Brexit Q&A Impact of the UK’s withdrawal from the EU – EUTMs and EUDs ## Guidelines Source: https://www.euipo.europa.eu/en/guidelines ### Guidelines The EUIPO’s current trade mark, design and geographical indication practice is reflected in a series of Guidelines for examination. These are intended to help both our users and the staff in charge of the various procedures. Guidelines for examination of European Union trade marks Guidelines for examination of European Union designs Geographical indication Guidelines Guidelines for examination of geographical indications for craft and industrial products ### Previous editions Consult the previous editions of the EUIPO’s Guidelines. ## Getting started Source: https://www.euipo.europa.eu/en/getting-started ### All about your intellectual property If you’re in business, you’re likely to have a distinctive identifier. It’s the way your customers identify you. This identifier differentiates your products or services from others' and represents your values. It may become your most valuable asset. This identifier is part of your intellectual property and is crucial to your success as a business. Basic information you need to know ### What you need to know before applying Start by learning basic information about how to register your intellectual property and what you need to think about before applying. ### Register quickly and easily Once you have learned what you need to know before applying, you will be ready to actually apply. It is quick and easy. Just click on the button to learn what you have to do to apply for protection of your intellectual property. ### What do you need to know after applying? When you have filed your intellectual property application, we will process it to check whether it can be registered. Learn about the next steps and our recommendations. The information for IP beginners gives you the basics about trade marks and designs and will help you navigate through the different stages of the life cycle of your trade mark or design. If you’re interested in more details, please check out our Guidelines . If you have any doubts at all, please seek the advice of an IP professional. ## SME corner Source: https://www.euipo.europa.eu/en/sme-corner ### SME corner Get financial support with the SME Fund, take advantage of our free intellectual property support, and explore the EUIPO learning resources for Small and Medium Enterprises ### SME Fund The SME Fund is a grant scheme designed to help EU-based small and medium-sized enterprises (SMEs) protect their intellectual property (IP) rights. The SME Fund is a European Commission initiative implemented by the European Union Intellectual Property Office (EUIPO) and will run from 2 February 2026 to 4 December 2026. Why protecting your intellectual property is necessary Who can benefit from the SME Fund Voucher 1 (IP Scans) and Voucher 2 (Trade marks and Designs) are unavailable for new applications as funds have been exhausted due to the high number of requests received. Visit the SME Fund web page regularly. You can still apply for Voucher 3 (Patents) and Voucher 4 (Community Plant Varieties). ### Pro bono support Get free advice on how to protect your intellectual property! Independent intellectual property experts across the European Union volunteer their time and expertise They help you to make informed decisions about the next steps to protect your intellectual property One-to-one consultations and personalised advice in your language ### Intellectual Property Support for Small Businesses Visit the website dedicated to resources for entrepreneurs, created in collaboration with national IP offices ### IP Scan Identify your intellectual property (IP) assets and learn how to incorporate an IP strategy into your business plan. ### IP Scan Enforcement IP Scan Enforcement helps small and medium-sized enterprises (SMEs) facing issues related with Intellectual Property Rights (IPRs) infringement. ### Get to grips with IP and grow The EUIPO Academy Learning Corner offers a selection of useful educational resources to help deepen your understanding of intellectual property and how it can help your business grow. ### Facts and figures of SMEs experience a positive impact when registering IP rights more revenue per employee for those SMEs who have registered IP of SMEs achieved financial gain through their registered IP rights of SMEs with pre-existing TMs received more investment in the growth phase ## Learning corner Source: https://www.euipo.europa.eu/en/learning-corner ### Learning corner Welcome to the Learning Corner, intellectual property training at your fingertips . Academy Learning Portal – expand your knowledge on intellectual property with a variety of options for different levels and audiences. 2026 Learning catalogue – for external stakeholders Pan-European Seal – EUIPO academic initiatives. For recent graduates who would like to apply for a traineeship at the EUIPO. EUIPO virtual school visits – a brand-new learning experience for 10-18 year-olds. School groups are welcome to apply. Talent Bank – career opportunities for EUIPO trainees Live webinars – directed mainly at intellectual property professionals but all are welcome to join. EUIPO Trade Mark and Design – Education Programme for intellectual property professionals. Outreach and education materials - to expand your knowledge on intellectual property with a variety of options for different levels and audiences. Ideas Powered@School - a variety of ready-to-use educational materials in all EU languages on IP for learners of all ages and levels. IP essentials MOOC - upgrades the IP skills of all learners, from secondary school pupils and higher education students to any interested person with no previous knowledge of IP. IP for influencers - training materials that help social media influencers navigate issues in IP law in the EU. The materials are part of the European Commission’s Influencer Legal Hub. Intellectual Property Support for Small Businesses - centralised, clear, and reliable information and training materials to support entrepreneurs on their business journey. Learning wallets contain a selection of courses on related IP topics. In each of the wallets below, you’ll find basic information about the courses available. Registration is free. Craft and Industrial Geographical Indications Don’t miss our most popular courses! European Union trade mark (EUTM) in a nutshell 2019 Registered EU Design in a nutshell EU design legislative reform IP monetisation opportunities ### Academy The EUIPO Academy works to foster knowledge-sharing with European Union IP offices, IP professionals, the EUIPO’s users, academia and the public in general. If you want to deepen your knowledge of IP, check out our courses and webinars. ## Publications Source: https://www.euipo.europa.eu/en/observatory/publications ### Observatory The European Observatory on Infringements of Intellectual Property Rights is a network of experts and specialist stakeholders. ### Publications EU enforcement of intellectual property rights: results at the EU border and in the EU internal market 2025 This joint document, published by the European Commission’s Directorate-General for Taxation and Customs Union (DG TAXUD) and the European Union Intellectual Property Office (EUIPO) is based on figures provided by police, customs, and market surveillance authorities in 2025 This first of its kind EUIPN report provides an overview of intellectual property (IP) activity across Europe, focusing on trade marks and designs, as well as selected insights on plant variety rights and patents. Online Advertising on IPR-Infringing Websites and Apps 2025 In Europe, information on copyright-protected works is crucial for licensing, remuneration, transparency and the implementation of copyright rules in digital environments, including in the context of artificial intelligence (AI). Mapping of EU databases and metadata standards providing information on copyright- protected works IP-backed finance in Europe: state of play and future perspectives In today’s global economy, intellectual property (IP) has become one of the most valuable assets for innovative firms, particularly in knowledge-intensive sectors. IP and innovation in European sectors A joint project of the European Patent Office and the European Union Intellectual Property Office From Fakes to Forced Labour: Evidence of Correlation Between Illicit Trade in Counterfeits and Labour Exploitation The study investigates the empirical connection between global trade in counterfeit goods and the exploitation of labour, particularly forced labour and hazardous working conditions. ONLINE ADVERTISING Challenges and good practices to prevent the use of online advertisement for IP infringement activities This discussion paper analyses the misuse of online ads to infringe IP or support IP-infringing activities, the challenges this raises, and most importantly, the good practices to address such misuse. Online Advertising on IPR-Infringing Websites and Apps 2024 Internet websites and mobile apps that provide access to content, goods or services infringing intellectual property rights (IPR) on a commercial scale often use the sale of advertising space as a key source of revenue. Intellectual Property for Researchers This comprehensive interactive infographic, produced by the European Union Intellectual Property Office, with input from the European Commission, equips researchers with strategic and practical guidance to enhance the impact of research through smart intellectual property management In today’s digital landscape, social media influencers play a growing and powerful role in shaping the attitudes, behaviours and consumption patterns of European Union (EU) citizens, and in particular of young people across Europe. EU enforcement of intellectual property rights: results at the EU border and in the EU internal market 2024 This joint document, published by the European Commission’s Directorate-General for DG TAXUD and the EUIPO is based on figures provided by police, customs, and market surveillance authorities in 2024 Development of Generative Artificial Intelligence from a Copyright Perspective Over the past number of years Artificial Intelligence (AI) technologies have undergone major advances, most notably with the release of Large Language Models and Generative AI (GenAI) systems. Mapping Global Trade in Fakes 2025 Trade among global economies has created new opportunities not only for trade, but also for innovation and economic growth. However, while international trade has improved efficiency, it has also introduced challenges, particularly as concerns protection of IP rights. Belt and Road Initiative: Examining Illicit Trade Challenges The new jointly written report from the OECD and the EUIPO analyses the nexus between the BRI initiative, China’s export capacity, and recent trends in seizures of counterfeit goods exported from China and from countries participating in the BRI initiative. Intellectual property rights and firm performance in the European Union. Firm-level analysis report, January 2025 This study examines the economic outcomes of companies that hold Intellectual Property Rights (IPR) in contrast to those that do not register such rights. Search Engines – Challenges and good practices to limit search traffic towards intellectual property infringing content and services Search engines play a central role in online content discoverability and act as a major gateway for users to access online information. As part of their activities, they may drive traffic towards websites that offer illegal goods and services, such as counterfeit products or pirated content. EU Member States’ potential for protecting craft and industrial Geographical Indications This study, commissioned by the EUIPO, explores the national interest for the protection of craft and industrial Geographical Indications (CIGIs) in the context of the new EU regulatory framework for CIGIs. Online copyright infringement in the European Union – films, music, publications, software and TV (2017-2023) This study provides an analysis of web-based illegal consumption of protected TV, music, film, software and publications content within the EU Member States. In addition, it offers a critical evaluation of the period spanning from 2017 to 2023. EU enforcement of intellectual property rights: results at the EU border and in the EU internal market 2023 (November 2024) This joint document, published by the European Commission’s Directorate-General for Taxation and Customs Union (DG TAXUD) and the European Union Intellectual Property Office (EUIPO) is based on figures provided by police, customs, and market surveillance authorities in 2023 ## Enforcement Source: https://www.euipo.europa.eu/en/observatory/enforcement ### Enforcement We work to provide support to enforcement authorities and the judiciary as well as businesses and other related partners in their fight against IP crime and infringements. In collaboration with EU partners, we support knowledge building and provide tools and databases to enable data collection and exchange of information. ### Enforcement is about collaboration In order to reach better results in the fight against IP infringements collaboration between all partners at EU level is crucial. EUIPO works very closely with the European Commission enforcement-related services such as OLAF, EU agencies like Europol and Eurojust and to facilitate and support law enforcement action in the Member States. Intellectual property (IP) crime and counterfeiting of goods and currencies are among the EU Council of Ministers’ main priorities for tackling serious and organised crime in the 2023-2025 period under the framework of the European Multidisciplinary Platform Against Criminal Threats (EMPACT) . ### IP crime advocacy campaign for next EMPACT cycle 2026-2029: - Report: Uncovering the ecosystem of Intellectual Property crime-A focus on enablers and impact - EMPACT & IP Crime - links to other serious criminal activities - EMPACT Advocacy Flyer - Europe’s frontline defence against counterfeit medicines – Operation SHIELD flyer - IP Crime Enforcement at the EU’s External Borders – Operation JAD Pirates flyer - Operation JAD Pirates I Analysis Report: tackling the smuggling of counterfeit goods at the external borders of the EU - Tackling the illicit trade of counterfeit automotive spare parts in the EU - Operation Fake Star ### Knowledge & good practice exchanges The Observatory’s knowledge-building activities have served to train and increase the knowledge and cooperation of thousands of enforcers working within police, customs, market surveillance as well as judges and prosecutors. ### Tools The EU platform to manage customs applications for action (AFA) and deal with IPR enforcement matters. A dedicated offer of on-line training on IP enforcement for enforcers within the LEEd learning platform. Anti-counterfeiting and anti-piracy technology guide For all traders and businesses that are interested in learning about anti-counterfeiting solutions. Protect your IP rights on e-commerce marketplaces E commerce keeps growing and plays an important role for many businesses. ### More in this section Over the past 4 years, the EUIPO has been exploring blockchain as a means to ensure product authenticity and move away from siloed systems. European case-law on IPR enforcement As part of its mission, the Observatory monitors, collects and analyses European case-law on the enforcement of IPRs. ## IP in education Source: https://www.euipo.europa.eu/en/observatory/awareness/ideas-powered/ip-in-education ### IP in education The Intellectual Property in Education Network aims to promote creativity, innovation, entrepreneurship and responsible digital engagement among young Europeans. ### _ Knowledge of basic principles, built around respect for one’s own and others’ ideas, combined with an awareness of its value, allows young people to reap the financial, societal and cultural benefits of their intellectual potential as digital content creators Following the Intellectual Property and Education in Europe report , from 2015, showing the need for greater coherence in the inclusion of intellectual property (IP) concepts in education, the EUIPO set up a network of experts from the education ministries of the EU Member States and representatives from the national IP offices. The aim of this network is to bring the relevant parties together to formulate a common approach to IP in education so that concepts such as creativity, innovation, entrepreneurship and the ethical use of IP-protected materials can shape the knowledge and behaviour of responsible digital natives. The network’s member list is extensive. It gets together twice a year at plenary meetings and works throughout the year on specialised tasks developed by the stakeholders in the Intellectual Property in Education project. The IP in Education project covers all levels of education, from primary and secondary to tertiary education. It also includes vocational training. One of the most visible deliverables of the IP in Education project has been the IdeasPowered@school platform . Together with its stakeholders and members, it has produced and collected multiple educational and training materials. In the approved dissemination strategy for 2021-2025, the IP in Education project plans to: The EUIPO supports IP in Education activities through financial schemes, in particular the bilateral cooperation agreements with national IP offices and awareness grants, which can be solicited by private as well as public entities. IP in Education was high on the European agenda in 2022 and strong ties of cooperation exist among various EU bodies. IP Education forms part of the European Commission’s Digital Education Action Plan run by the Directorate-General for Education, Youth, Sport and Culture (DG EAC), and the Joint Research Centre’s European Framework for Digital Competence (DigComp 2.2) directly links to the FAQs. Contributions were made to the Commission Expert Group on Tackling Disinformation and Promoting Digital Literacy, which published a report and guidelines for teachers in 2022. The EUIPO’s contribution to IP education was endorsed by the Education Council in the 2018 Council Conclusions and the 2020 Council Conclusions . The IP in Education network also embraces other key relevant EU bodies such as the European Centre for Development and Vocational Training (Cedefop) and the European Institute of Innovation & Technology (EIT). The EIT and the EUIPO continue to collaborate with a special focus on contributing to the Deep Tech Talent Initiative , which aims to train 1 million people in deep tech by 2025. IP in Education is contributing to the creation, by 2025, of a European Education Area and is a true example of collaboration in the field of education at EU level. Directory of key contact points for expert advice and information Resources for Member States to implement the Key Competences for Lifelong Learning - Deepen the collaboration and engagement of the IP in Education network, made up of national education ministries or authorities, national IP offices and other education experts; - Collaborate with all the relevant European Union institutions and bodies; - Strengthen partnerships with teachers’ unions, text book publishers and other relevant stakeholders; - Support the integration of the IP-related European key competences for lifelong learning in national curricula; - Develop new IP teaching materials for students of all levels; - Explore the need for IP knowledge training materials and develop them for vocational education and training (VET) institutions, universities of applied science and teacher training colleges; - Develop new, and digital, teacher training materials on IP as well as specialised teacher training and train-the-trainer courses and workshops, both for face-to-face and online training; - Update and promote the FAQs on copyright for teachers per Member State, taking into account the implementation of the EU copyright directive and the teaching exception; - Disseminate digital IP materials from primary through to tertiary education in close collaboration with network members. ## Observatory Source: https://www.euipo.europa.eu/en/observatory ### Publications The Observatory has produced a range of publications relating to its work and to specific issues regarding IP and infringements. ### IP in Europe Interactive map with facts and figures ### Awareness Intellectual property rights play a vital role in society. They help creators, inventors and developers to drive our businesses, societies and economies. They support enterprises, create jobs and give us a guarantee of quality and safety when we buy goods and services. ### International enforcement cooperation International Cooperation is an integral part of the core business of the EUIPO and part of its Strategic Plan. We cooperate with the European Commission, EU agencies and international organisations to facilitate and support law enforcement action in the Member States. ## EUIPO Copyright Knowledge Centre Source: https://www.euipo.europa.eu/en/copyright-knowledge-centre > EUIPO Copyright Knowledge Centre ### EUIPO Copyright Knowledge Centre Welcome to the EUIPO Copyright Knowledge Centre, a central access point for clear and reliable information for anyone involved in creating or using creative works. Tailored to your interests and level of knowledge, it provides the latest information on ways to protect, respect and value copyright across the European Union. ### What is copyright? Copyright gives creators exclusive rights over the use of their original works, including reproducing, distributing, and sharing them with the public. It applies to books, music, photos, films, software, databases, design works and any other original expressions of human creativity. Copyright is granted automatically. While there is no unified EU copyright title, creators receive protection under the national laws of all 27 EU Member States - and beyond. Despite EU harmonisation, copyright frameworks vary across Member States. In this context, the Copyright in Europe Interactive Map serves as a tool to help users navigate and compare national copyright systems, providing key information on legislation, institutions, copyright registers, rights management, offer of legal content and more. ### Copyright for digital innovation Digital innovation is putting copyright to the test, making it easier than ever for anyone to create, reuse, or generate content automatically and share it globally. Whether you are a creator or a user of creative works, understanding how to protect and respect copyright is essential. This also means that we need to innovate and explore solutions to best value copyright in the digital world. Copyright and Generative AI The development of Generative AI (GenAI) raises several questions for content creators. Find out more about the interaction between copyright and GenAI on our dedicated webpage. The EUIPO has long worked on copyright; raising awareness, developing tools such as the orphan and out-of-commerce works portals, and assisting the Commission in its work on combating live event piracy . With the Copyright Knowledge Centre, launched during the Conference on Copyright on 20 November 2025 , the EUIPO will take this work to the next level with a mission to inform, engage and explore solutions for copyright to keep powering creativity and innovation in Europe. ### Do you work in a museum, library, archive, school, university, or research organisation? This corner brings together practical resources designed to support your understanding and application of copyright in daily practice. ### EUIPO resources Enhance your knowledge and access copyright resources from EUIPO Explore the latest copyright-related news, case law, studies, and training materials to stay informed and navigate the evolving copyright landscape. For more information on EUIPO awareness initiatives visit the Awareness page . ### EUIPO tools Supporting copyright to encompass a broader scope of initiatives Out-Of-Commerce Works Portal Enables lawful digitization and access to works whose right holders cannot be located. Facilitates legal access to works no longer available commercially. Guides consumers to legitimate platforms for music, films, e-books, and more. ### Copyright enforcement and cooperation The EUIPO Observatory actively facilitates cooperation and exchange of information and expertise among national authorities across the EU. ### Dedicated network of administrative authorities Facilitate regular information exchange and assist the European Commission in monitoring the implementation and effects of the recommendation on combating online piracy of live events ### Network of judges and prosecutors Share national expertise and court practices on copyright through periodic events ### International enforcement cooperation The EUIPO Observatory works with international organisations and stakeholders to strengthen intellectual property protection and enforcement worldwide ### More on Observatory networks Our networks bring together public and private stakeholders to exchange knowledge, share best practices and support effective IP enforcement in the EU and beyond Organised by EUIPO - Online Organised by EUIPO – Alicante Organised by EUIPO - Alicante Additional resources and useful links ## Governance & cooperation Source: https://www.euipo.europa.eu/en/about-us/governance ### Governance and cooperation The EUIPO’s governing bodies, the Management Board and Budget Committee (MBBC). Cooperation with EU intellectual property offices and international organisations to provide tools, services and common practices. ### Governance We are a decentralised EU agency, created to offer IP protection to businesses and innovators across the EU and beyond. The EUIPO's decision-making process combines transparency with a commitment to our users. The Council of the European Union decides on the appointment of our Executive Director, our Deputy Executive Director and the President and Chairpersons of the Boards of Appeal. The Executive Director is responsible for the running of the EUIPO. The EUIPO governance structure consists of a Management Board and a Budget Committee, each composed of one representative of each Member State, two representatives of the European Commission and one representative of the European Parliament. The EUIPO enjoys legal, administrative and financial autonomy. Structure of the Management Board (known as Administrative Board until 23 March 2016) Chairperson. Director of Slovenian Intellectual Property Office Deputy Chairperson. President of the Austrian Patent Office The functions of the Management Board (MB) are defined in the European Union trade mark regulation (Articles 153 to 156) and Regulation No MB-01-23 of the Management Board of the European Union Intellectual Property Office . Need more information about the Management Board? ## About us Source: https://www.euipo.europa.eu/en/about-us/the-office ### About us Find out who we are and what we do ### Who we are The European Union Intellectual Property Office (EUIPO) is the European Union (EU) agency responsible for managing European Union trade marks (EUTMs), registered European Union designs (EUDs), geographical indications for craft and industrial products (CIGIs), and European and international cooperation in the field of intellectual property (IP), as well as the European Observatory on Infringements of Intellectual Property Rights. The EUIPO acts as a key facilitator of the European Union Intellectual Property Network (EUIPN) and is involved in growing number of EU-funded projects that operate under contribution agreements with the European Commission. The Observatory aims to raise public awareness, deliver training, develop systems and provide evidence-based data on IP protection and enforcement. It is also responsible for establishing and managing the EU orphan works database and the public single online Out-of-Commerce Works Portal. The EUIPO’s work at EU level extends to harmonising registration practices and developing common tools in cooperation with its partners from national and regional IP offices throughout the EU, users and other institutional partners. All decisions adversely affecting a party to a proceeding can be appealed to the EUIPO Boards of Appeal. The EUIPO is built on a vision to create an environment conducive to innovation, to deliver IP value for business and citizens in Europe and to further strengthen its position as a hub of excellence in intellectual property. ### Staff Our staff comes from across Europe and beyond. The EUIPO has five working languages – English, French, German, Italian and Spanish – and processes applications in 23 official EU languages. Our workforce consists of around 1 100 professionals working within the legal framework of the European Union Staff Regulations. ### Leadership João Negrão, a Portuguese national, took up the position of Executive Director of the EUIPO on 1 October 2023. Our Deputy Executive Director Edyta Demby-Siwek, a Polish national, took up the position of Deputy Executive Director of the EUIPO on 1 January 2025 Andrea Di Carlo, an Italian national, took up the position of Deputy Executive Director on 1 November 2019. President of the EUIPO Boards of Appeal Sven Stürmann is the President of the Boards of Appeal of the European Union Intellectual Property Office (EUIPO) since 1 December 2024. See our organisational chart ### Legal background Just like each decentralised agency, the EUIPO is set up through a separate and specific founding act, namely Regulation (EU) 2017/1001 of the European Parliament and of the Council of 14 June 2017 on the European Union trade mark. ### Financial Management The EUIPO enjoys legal, administrative and financial autonomy. The EUIPO’s budget is not part of the EU budget. All its operations are financed through registration fees without imposing any burden on the EU or its taxpayers. The founding act lays down the Office’s governance model, setting up the basic rules governing the establishment and implementation of the Office’s budget as well as the presentation and auditing of its accounts. The Office’s Financial Regulation lays down the financial provisions applicable to the Office. The Budget Committee is the Office’s budgetary and discharge authority. ## Strategic plan Source: https://www.euipo.europa.eu/en/about-us/governance/strategic-plan ### Strategic Plan 2030 Towards ensuring a robust, inclusive, diverse and sustainable IP ecosystem that works for all. ### Strategic Plan 2030 Intellectual Property (IP) is a cornerstone of modern economies, powering innovation and growth. In the EU alone, IP-intensive sectors generate nearly half of the GDP, supporting millions of jobs and driving exports. As global and technological shifts reshape our world, a robust IP framework is vital to remain competitive and foster sustainable growth. The EUIPO’s Strategic Plan 2030 outlines a proactive approach to meet evolving demands. This includes adapting to global shifts, supporting green innovation, and expanding digital and inclusive access to IP resources. By prioritizing sustainability, inclusivity, and technological advancement, the EUIPO aims to empower all innovators, helping them thrive in a rapidly changing global economy. Optimise operational efficiency and effectiveness by implementing an agile staff policy, making use of state-of-the-art technologies, creating a modern work environment and improving its prospective planning capabilities to ensure the Office’s financial and administrative autonomy and overall sustainability. ### Strategic Drivers The noteworthy development of the EUIPO from a small registration office to an agency with global reach in the last decades has relied on two complementary strategic drivers that continuously support our overall strategy – one internal, focused on improving the way we work; and one external, focused on establishing effective cooperation with external stakeholders. These two drivers are ’enduring constants’ of the functioning of the EUIPO that find their justification in the specific nature of the EUIPO as an agency that delivers services directly to industry, as well as on its role to foster cooperation within the unique two-tier protection IP system in the EU. They will continue to be the basis for attaining our goals by providing the structural framework that supports the development and implementation of the strategy. Strategic driver 01 – Modern, high performing and resilient organisation Strategic driver 02 – Cooperation for high-value IP services to citizens and businesses ### Organisational Enablers Enhance engagement and talent through modern staff policies, sustainable workplace practices, and human-centric applications of emerging technologies such as AI to foster agility and innovation. Ensure the EUIPO’s long-term operational and financial health by optimizing resource use, maintaining budgetary stability, and supporting cooperative activities. Strengthen partnerships with strategic stakeholders to unlock the potential of a unified IP protection system, fostering collaboration and consistent practices across Europe. ### Priority Impact Areas We will work in six Priority Impact Areas that have a direct impact on the outside world: on our customers, on SMEs that may not yet have made use of the IP system, on other IP offices, on the IP enforcement community, and on society at large. Enhance customer experience by delivering innovative IP products and services in a timely manner using artificial intelligence (AI) to improve predictability and consistency and expanding alternative methods for solving disputes. Support a greater understanding of IP matters in Europe and beyond, enhancing IP in education, raising awareness and promoting the use of the design and geographical indication systems and establishing dedicated IPR helpdesks in Europe. Foster value creation by making the IP system more accessible to innovators and creators, providing effective support to businesses, establishing a widely accepted IP valuation methodology and creating a European IP platform bringing together SMEs and capital providers. Ensure accessibility to the EU IP system, implementing the new legal frameworks on design and geographical indications (GIs), establishing the EUIPO ‘Copyright Knowledge Centre’, enhancing copyright support services and developing target programmes to increase the participation of underrepresented groups in the IP system. Build trust and respect for IP rights, by supporting, for instance, IP rights owners to combat infringement, ensuring fair online commerce and leveraging technology for enforcement. Transform the EUIPN network into a community by fostering cooperation among IP offices and like-minded organisations, serving as the basis for an ‘IP Alliance’ to support businesses in addressing global challenges. The IP Alliance will aim to provide a consistent user experience, joint exploration, applying emerging technologies, promoting green best practices, expanding cooperation to new areas and supporting the implementation of EU policies in third countries and EU candidate countries ## Procurement and grants Source: https://www.euipo.europa.eu/en/about-us/the-office/procurement-and-grants ### Procurement and grants In accordance with Article 92 of the EUIPO's Financial Regulation regarding procurement and Article 94 of the same regulation regarding grants, the relevant provisions of Regulation (EU, Euratom) No 2018/1046 of the European Parliament and of the Council on the financial rules applicable to the general budget of the Union will apply to the EUIPO. ### Procurement The EUIPO buys services and supplies through public procurement procedures in line with EU legislation and the basic principles of transparency, equal treatment and non-discrimination, the widest possible competition, proportionality and sound financial management. In the context of international cooperation, the EUIPO launches procurement procedures for EU-funded projects in non-EU countries. How are procurement contracts awarded? For purchases above €140 000. Open to all economic operators with EU market access . Published in the EU Official Journal with at least 37 days to submit offers. Negotiated procedure for tenders Below €15 000: at least 1 candidate is invited to tender . Direct invitation with no advance publicity. Between €15 000 and €60 000: at least 3 candidates are invited to tender . Ex ante publicity on the website for expressions of interest, then direct invitation. Between €60 000 and €140 000: at least 5 candidates are invited to tender . Ex ante publicity on the website for expressions of interest, then direct invitation. Negotiated procedure with no call for tenders For purchases of any value , a contract may be awarded directly to an economic operator without the need for a call for tender. This can occur in the circumstances described in paragraph 11.1 of Annex 1 of the EU Financial Regulation, which include Exact deliverables where the timing is NOT known Exact deliverables where the timing is known Specific contracts / order forms Who owns the contract deliverables? The EUIPO owns the contract deliverables except for those subject to pre-existing intellectual property rights. The EUIPO can make use of the contract deliverables that it owns, without consulting the contractor. The contractor only owns part of the deliverables subject to pre-existing intellectual property rights. If the contractor wants to make use of or publish contract deliverables, they must request permission in advance. - monopoly due to ownership or protection of exclusive rights - extreme urgency due to unforeseeable events - single: FWC signed with 1 contractor (individual organisation or consortium) - cascade: FWC signed with different contractors and an assigned order of ranking - reopening competition: FWC signed with a pool of contractors that compete for specific assignments ### Annual grant and procurement plans Publication of the EUIPO's grant and procurement plans, by financial year. ## Contact us Source: https://www.euipo.europa.eu/en/about-us/the-office/who-we-are/contact-us ### Need help? We can give you guidance before and during the application process. Please note that this contact form is for general information requests only. For communications relating to specific files, please log in to your User Area to access the relevant e-actions. If the required option is not available, please use our ‘ Communication back up form ’ (this only works if logged in to the User Area) . For information on how we manage your personal data, please see our data protection policy. ### Contact us European Union Intellectual Property Office (EUIPO) Avenida de Europa, 4 03008 Alicante SPAIN customercare@euipo.europa.eu Monday to Friday: 08.30-23.59, except on official holidays. HAND DELIVERY IN PERSON (*) Monday to Friday: 08.30-17:00, except on official holidays . ACCESS TO THE EUIPO’S PREMISES Monday to Friday: 08.30-13.30 and 15.00-17.00, except on official holidays . (*) For hand delivery, please fill our Document Delivery Receipt and bring it with you, together with a duplicate copy for each file you would like to submit. Note that as of 1 October 2017, in-person deliveries of documents related to EU trade marks are no longer acceptable. Any hand-delivered documents related to EU trade marks will be deemed not to have been received. ### Main contacts | | Department | Telephone | Email | Working hours | |---|---|---|---|---| | | General information | +34 965 139 100 | customercare@euipo.europa.eu | Mon-Fri: 08:30-23.59 | | | Complaints | | complaints@euipo.europa.eu | | ### Other contacts | | Department | Telephone | Email | |---|---|---|---| | | External events | | events@euipo.europa.eu | | | Media enquiries | | press@euipo.europa.eu | | | Procurement | | procurement@euipo.europa.eu | | | Jobs | | candidatures.external@euipo.europa.eu | | | Traineeships | | traineeships@euipo.europa.eu | | | Brussels Liaison Office | +32 2 230 49 97 | info-bruxelles@euipo.europa.eu | | | Academy | | academy@euipo.europa.eu | | | Webinars | | webinars@euipo.europa.eu | | | School visits | | academyvisits@euipo.europa.eu | | | Learning portal | | learningportal@euipo.europa.eu | ### Applying and filing documents Our online forms will guide your application to ensure you submit all the information correctly. Using these forms is the safest way to make applications and file documents because the information will reach us immediately. They also provide you with help and search options during the application process. There are also PDF forms available for services that don't yet have an online solution. Documents related to a specific file should always be filed via: Remember to indicate the file number in each document. ** For hand delivery, please fill in our Document Delivery Receipt and bring it with you, together with a duplicate copy for each file you would like to submit. Note that as of 1 October 2017, in-person deliveries of documents related to EU trade marks are no longer acceptable. Any hand-delivered documents related to EU trade marks will be deemed not to have been received. In the event of inconsistency or discrepancy between the English version and any other linguistic versions of this publication, the English language version will prevail. - The User Area - Post - Special courier service - Hand delivery - GIportal for files related to geographical indications for craft and industrial products ### Contacting examiners If you require clarification in relation to the contents of the notice received, you can contact the main EUIPO general information number (+34 965 139 100) making specific reference to the notice and ask to talk to the examiner in charge of the application. Please note that if the examiner is not available, you may request a ‘call-back’ and you will be contacted within two working days. ### Official holidays and essential services 2026 *Permanence refers to holidays when the EUIPO provides essential services to users (from 08:30 to 18:30). Deadlines do not expire on these dates. Decision No ADM-25-26 provides the timetable of public holidays for 2026. The Office will not receive ordinary post on the following days: Decision No EX-25-16 concerns the days on which the Office is not open for the receipt of documents and ordinary mail is not delivered. | Month | Date of official holidays | Date of permanence* | |---|---|---| | January | 1st, 2nd, 6th | 2nd, | | April | 3rd, 6th, 16th | 16th | | May | 1st, 25th | 25th | | June | 24th | 24th | | October | 12th | 12th | | November | 2nd | 2nd | | December | 24th to 31st | 28th, 29th, 30th | | Month | Dates on which ordinary mail is not distributed | |---|---| | March | 19th | | June | 23rd | | October | 9th | | December | 8th | ### How to get to the EUIPO The EUIPO’s headquarters, located on Avenida de Europa, are approximately 3km south of the centre of Alicante, off the N-332 (Avenida de Elche). Alicante airport is 5km south of the EUIPO offices (about 10 minutes by taxi). The C6 bus, which links the airport to the centre of Alicante, stops 1km away from the Office. Information on bus timetables . Alicante train station offers daily services to most major Spanish cities. It is located on Avenida de Salamanca, 5km from the Office. The EUIPO’s headquarters is connected to Alicante city centre and the main train station by a bicycle lane. There are cycle parking spaces on the Reino Unido roundabout just in front of the EUIPO’s main entrance. Information on Alicante's cycling itinerary map is available here . ## Transparency portal Source: https://www.euipo.europa.eu/en/about-us/the-office/who-we-are/transparency-portal ### Transparency Portal The EUIPO is fully committed to the principle of transparency and accessibility under Article 15(3) of the Treaty on the Functioning of the European Union. The Transparency Portal aims to make finding documents easier than ever. When new documents are published, the EUIPO will make them available here. Documents are organised into 6 categories: organisational; financial; staffing; environmental; social and relational; and historical archives. All public documents relating to how the Office works, how it's structured and its governance The Office’s budget, accounts and other financial information All public documentation relating to staffing and human resources at the EUIPO All public documentation relating to the EUIPO's environmental policy and actions All public documents relating to the EUIPO's networks, training programme and community outreach All public documents relating to EUIPO heritage once the 30-year rule applies The contents listed below are the principal documents or links to the main document clusters and information on the public register. Every year the Office prepares a Work Programme for approval by the Management Board, which is made up of representatives from EU countries, the European Commission and the European Parliament. The Work Programme covers all its planned activities for the year ahead. The EUIPO’s budget for the forthcoming year is prepared and presented for approval to the Budget Committee of the Office. The budget cannot be implemented before it is approved by the Budget Committee, which is made up of representatives from EU countries, the European Commission and the European Parliament. The Global Reporting Initiative (GRI) content index summarises the EUIPO’s reporting cycle and is published as an annex of its annual report in the first semester of each year. As a public organisation, the EUIPO demonstrates its commitment to sustainability through the delivery of its services and the implementation of its policies and strategies. EUIPO Trade Mark Focus Report: 2010-2017 Evolution EUIPO Design Focus Report: 2010-2019 Evolution ### All public documents | Title | DIN | Created | | |---|---|---|---| | | 0169460803 | 24/07/2026 | | | | 0169203440 | 13/07/2026 | | | | 0169203315 | 13/07/2026 | | | | 0169203210 | 13/07/2026 | | | | 0169203202 | 13/07/2026 | | | | 0169203073 | 13/07/2026 | | | | 0169202983 | 13/07/2026 | | | | 0169202906 | 13/07/2026 | | | | 0169202781 | 13/07/2026 | | | | 0169202680 | 13/07/2026 | | ## Employer of choice Source: https://www.euipo.europa.eu/en/about-us/the-office/who-we-are/employer-of-choice ### Employer of choice At the European Union Intellectual Property Office (EUIPO), we are constantly driving up our standards to offer a fast, reliable and efficient service. To achieve this, we call on our most important resource – our people. The EUIPO’s vision is to become an organisation of true excellence that complies with recognised quality standards and enables its staff to become more knowledgeable and adaptable. ### In this section EUIPO values and competency framework How to apply and relevant information Openings and reserve lists Professional learning experience ## Quality Source: https://www.euipo.europa.eu/en/about-us/the-office/what-we-do/quality ### Quality The EUIPO is committed to achieving the highest standards in everything we do. Our integrated management systems policy is a framework for excellence, comprising internationally recognised quality standards to which we adhere and comply. It consists of a series of standards, from environmental to accessibility standards, which we apply in all aspects of our work. These include ISO certifications for quality, information security and customer management. ### Overview of quality initiatives and their interaction At the EUIPO, we strive to deliver first-class registration services to our customers. This is why we have embedded the notion of quality into each stage of our processes and services. From the moment a customer contacts the EUIPO, there are various processes in place to ensure that the interaction is handled efficiently, and that the final product meets the required quality standards and customer expectations. This diagram shows the quality factors that influence the EUIPO customer experience during a trade mark or design registration journey, from when an application is made to the moment a decision is taken and the customer is notified. The diagram’s first layer shows the steps taken by the main participants at each stage of the process: This journey, which we refer to as the ‘ IP product cycle ’, is underpinned by different elements that ensure the registration process is handled effectively. Some of them are ‘subjective’ and concern the attributes of the participant; others are ‘objective’ and refer to the processes and standards in place. The second layer shows the set of assumptions that determine the quality in each step of the cycle, that is, the factors that define and condition the quality of a certain action, process or product. The third layer highlights what we define as ‘quality enablers’, that is, the elements and procedures that collectively provide internal or external participants with the opportunity, authority and means to achieve a quality result. The fourth layer provides an overview of the quality controls put in place by the EUIPO to ensure a certain level of quality. These include the measurement and comparison standards or the means used to verify the desired quality outcome. Detailed information on how the concept of quality is developed within our core business activities can be found in administrative decision ADM‑21‑24 on establishing an Integral Quality Framework at the EUIPO. - the customer applies for a trade mark or design; - the EUIPO reviews the application; - a decision is taken and communicated to the customer. - Stakeholder Quality Assurance Panels - SQAP The main goal of the SQAP initiative is to involve users in our quality management system, ensuring that decisions and internal quality measures align with users’ perception of EUIPO quality standards. - Customer Panels The Customer Panels are designed to gather qualitative feedback on EUIPO services and tools, with the aim of achieving a clearer understanding of customer needs. This feedback will help improve existing services and outline potential new services that maximise the customer experience. ### Quality management (ISO 9001) The EUIPO Quality Management System has been certified to ISO 9001 standard for all design-related activities since 2009. In 2012, the scope of certification was extended to cover all trade mark activities, legal affairs and the Boards of Appeal. In 2013, the EUIPO achieved certification for all activities. In 2016, the EUIPO gained certification in the latest version of the standard (2015), which focuses on risk and stakeholder management. The scope of this certification and of all those owned by the EUIPO is the following: ‘The processing and management of the registration systems for European Union trade marks (EUTMs) and registered designs at EU level (EUDs); appeal and mediation procedures; European and international cooperation; knowledge sharing on enforcement of intellectual property rights; support and management activities.’ The EUIPO Customer Service Charter describes the level of service excellence we aim to deliver. The aim of the Customer Satisfaction Survey is to measure the degree of customer satisfaction with the services offered by the Office. This survey has been carried out at the EUIPO since 2005. ## Boards of Appeal Source: https://www.euipo.europa.eu/en/boards-of-appeal “We are committed to working towards consolidating the role of the Boards of Appeal as a high quality, effective, coherent, and modern intellectual property dispute resolution body.” Sven Stürmann, President of the Boards of Appeal The Boards of Appeal are responsible for deciding on appeals against first instance decisions taken by the EUIPO concerning European Union trade marks, registered European Union designs and EU geographical indications for craft and industrial products. ### News An overview of the latest news and updates of the Boards of Appeal activities The amended Boards of Appeal Rules of Procedure (BoA-RoP) will enter into force on 1 July 2026, following the biennial revision cycle. The revisions include substantive updates to existing provisions and the introduction of several new provisions for appeal proceedings concerning Geographical Indications (GIs) for craft and industrial products. ### Decisions and publications Click hereunder to access the database containing the Boards of Appeal decisions or the publications providing an overview of important and recent case-law as well as research reports reflecting on the main case-law trends. ### Action plan The BoA Action Plan 2026-2030 , identifies key areas for improvement and outlines a series of concrete steps to be taken to achieve this desired boost in the Board’s performance and the user experience, whilst contributing to the EUIPO 2030 Strategic Plan and the long-term sustainability of the EUIPN. ### Rules of Procedure The Rules of Procedure are a comprehensive set of procedural rules applicable to all appeal proceedings before the Boards of Appeal, both concerning EU trade marks and registered EU designs. ## Public register Source: https://www.euipo.europa.eu/en/info/public-register ### Public register To obtain documents that are not directly accessible from the register, you need to fill in and submit the request form. Requests may also be submitted by sending a letter, fax or e-mail in any language of the European Union. The right to public access to documents concerning administrative documents of the Office is laid down in: The Registers of EU trade marks and of Community designs are publicly available on the Office website. If you wish to request inspection of files relating to EU trade mark or Community design applications, you can do so through this link . - Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 30 May 2001 regarding public access to European Parliament, Council and Commission documents. - Decision No CA-03-22 of the Administrative Board of the Office for Harmonization in the Internal market (Trade Marks and Designs) of 24 November 2003 on the implementation of Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 30 May 2001 regarding public access to documents. - Regulation (EU) No 2017/1001 of the European Parliament and of the Council of 14 June 2017 on European Union trade mark, and in particular Article on transparency. Article 15 of the Treaty on the Functioning of the European Union states that citizens and residents of the European Union have a right of access to the documents of Union institutions, bodies, offices and agencies, whatever their medium. The right of access to documents is an essential component of the transparency policy being implemented by the European institutions. To give effect to this right, the Parliament and the Council adopted Regulation (EU) No 1049/2001 regarding public access to European Parliament, Council and Commission documents. This Regulation applies to the Office by virtue of Article 149 of Regulation (EU) 2017/0001 of the European Parliament and of the Council on European Union trade mark, Therefore, the Office will grant access to requested documents, unless one of the exceptions for specific circumstances set out in European law applies (see question 6). Based on the provisions of Regulation (EC) 1049/2001, any citizen of the Union, or any natural or legal person residing or having their registered office in a Member State, has a right of access to documents of the Office, whatever the medium, subject to the principles and conditions defined therein. In accordance with Article 1(2) of Decision No CA-03-22 of the Administrative Board of the Office, citizens of third countries not residing in a Member State and legal persons not having their registered office in one of the Member States shall enjoy the right of access to Office documents on the same terms. The Office can ask for your contact details for the purpose of processing your request for access. Pursuant to definitions laid down in Regulation (EC) 1049/2001,The term ‘document’ means any content whatever its medium (written on paper or stored in electronic form or as a sound, visual or audiovisual recording) concerning a matter relating to the policies, activities and decisions falling within the Office’s sphere of responsibility. According to Regulation 1049/2001, the Office is required to keep a register of documents it holds. Applicants can request access to documents that they know to exist. In addition, they can also request access to any documents held by an institution related to a specific, defined matter, without knowing the exact description of the documents in question. The applicant is not obliged to state reasons for the application. While there is no limit to the amount of documents which can be requested, according to Regulation 1049/2001, the Office may refuse to deal with a request for very long documents or a very large number of documents. However, in such cases, the Office should first try to reach a fair solution with the applicant. Applicants can make a request for access to documents in any of the 24 official languages of the EU. Where the Office grants access to a document, it discloses the document in the language(s) in which it exists, but is under no obligation to translate the document. Applicants must request access to documents in writing. For this reason, the Office put in place an online form for requesting EUIPO administrative documents available on its public website . On receiving an initial request, the Office should acknowledge the receipt. Pursuant to Regulation (EU) 1049/2001, the Office is required to respond within 15 working days from registration of the request, unless it requires further clarification by the applicant. For complicated or large requests, the Office may extend the deadline by additional 15 working days, provided that the applicant is notified in advance and that detailed reasons are given. If the Office refuses, totally or partially, access to a request, by invoking one of the exceptions under Regulation (EU) 1049/2001 (see question 6), the applicant may ask to review its decision by making a so-called ‘confirmatory application’. The same timeline applies as to the initial request. If the Office maintains its decision to refuse access (or does not reply within the applicable time frame), the applicant may turn to the European Ombudsman or the EU Courts (see question 7). Article 4 of Regulation (EU) 1049/2001 sets out certain exceptions under which the Office may refuse access to documents. Those exceptions can be invoked in situations where disclosure of a document would undermine, amongst others: To withhold access, the Office must demonstrate that there is no overriding public interest that would justify disclosing the documents, where disclosure of a document would undermine: - the public interest in certain sensitive areas (such as public security, international relations, the financial, monetary or economic policy of the EU or Member States); - the privacy of individuals (consistent with the applicable EU data protection law). - commercial interests of a natural or legal person, including intellectual property, - court proceedings and legal advice, - the purpose of inspections, investigations and audits, - the institution's decision-making process, in case of documents relating to a matter where the decision has not been taken by the Office, and in case of documents containing opinions for internal use as part of deliberations and preliminary consultations. Applicants may submit a complaint to the European Ombudsman if the Office has rejected, totally or partially, their request following a review (a confirmatory decision) or fails to reply within the applicable time frame. Applicants may also take a case to the EU Courts if the Office has rejected, in full or in part, their request following a review. The fact that the Office must disclose a document to an applicant does not mean that the institution has a duty to publish the document proactively. However, the Office has a duty to make documents available directly to the greatest extent possible, for example by making them available on its website and through the public register of documents. Individuals who are granted access to documents may publish the documents, except where the Office indicates that restrictions are necessary, for example if the document is covered by copyright or other intellectual property rights, or when it contains personal data of third persons. ## Data protection Source: https://www.euipo.europa.eu/en/info/data-protection ### Data protection The protection of your privacy is of great importance to the European Union Intellectual Property Office (‘the EUIPO’ or ‘the Office’). We feel responsible for the personal data that we collect and process. Therefore, we are committed to respecting and protecting your personal data, ensuring the efficient exercise of your data subject rights. This section describes how the Office handles your personal data to perform its tasks (as laid down in EU law) while providing you with its products and services. Central Register : the EUIPO has a legal obligation to keep a central register of records of activities processing personal data (Article 31 of Regulation 2018/1725 ). You can learn more about EUIPO records of activities processing your personal data at the EUIPO Central Register . For more information about the Register, please see question 11 below. | Reference number | Title of the processing operation | Delegated data controller | Link to the record | |---|---|---|---| | DPN-2018-063 | Confidential Surveys conducted through Limesurvey | EUIPO | picture_as_pdf Download | | DPR-2007-020 | Administrative Archive Procedure - ARCAD | Workplace Solutions | picture_as_pdf Download | | DPR-2017-011 | Intune Device Management Tool | Digital Innovation | picture_as_pdf Download | | DPR-2018-001 | EUIPO Ex Ante and Internal Quality Checks (trade marks and designs) | Legal Affairs | picture_as_pdf Download | | DPR-2018-003 | Office 365 | Digital Innovation | picture_as_pdf Download | | DPR-2018-004 | Management of personal data of EUIPO ALP users | Academy | picture_as_pdf Download | | DPR-2018-006 | VIP Visitor Access Request | Communication and Media Relations | picture_as_pdf Download | | DPR-2018-007 | Immediate Feedback or other forms of surveys | Business Support | picture_as_pdf Download | | DPR-2018-009 | Observatory networks and the related networking activities | Observatory | picture_as_pdf Download | | DPR-2018-010 | Management of Reprography Services in EUIPO | Workplace Solutions | picture_as_pdf Download | | Rows per page: 10 1–10 of 249 | | | | The Office collects and processes all personal data in accordance with the provisions of Regulation (EU) No 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of individuals with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (the ‘EU Data Protection Regulation’). Decision No ADM-24-51 adopting implementing rules concerning the data protection officer under Regulation (EU) 2018/1725 of the European Parliament and of the Council at the European Union Intellectual Property Office also applies to the Office. The EU Data Protection Regulation, together with the European Union trade mark regulation (EU) No 2017/1001 (EUTMR), the European Union design regulation (EU) No 2026/715 (EUDR), Regulation (EU) 2023/2411 of the European Parliament and of the Council of 18 October 2023 on the protection of geographical indications for craft and industrial products and amending Regulations (EU) 2017/1001 and (EU) 2019/1753 (CIGIR), and their implementing acts, set out the data protection requirements applicable to the Office as an EU agency. Please consult the EU trade mark legal texts and the EU design legal texts for further information. The personal data the Office collects and processes relates to you as a natural person. The Office classifies personal data into the following two categories. Mandatory personal data : this refers to the personal data necessary for the performance of the tasks carried out in the public interest conferred on the Office, or for compliance with a legal obligation to which the Office is subject. For example: your name, address and correspondence address (if provided) as an applicant for the purposes of filing a trade mark or design application; your login details to the EUIPO online services for authentication and security purposes; or the personal data required to identify you as a trade mark or design applicant or owner, as described in the specific privacy statements under question 11, which are processed and made available to the public due to the Office’s legal obligation to maintain a public register. Non-mandatory personal data : this refers to personal data processed on the basis of consent only. For example: your dietary and mobility requirements when attending an event at the EUIPO headquarters; or your phone number, fax number or email address when you choose to make them publicly available. Access to this data will be restricted to the Office and we will request your consent to make them available to the general public. The data is collected by electronic means via the Office’s ‘back office’ and ‘front office’ applications. For more information on the categories of personal data processed within the framework of the Office’s IP tasks, please see the specific privacy statements under question 11. The Office collects and processes your personal data for several purposes. For more information on how your personal data is managed in each of the above circumstances, please see question 11. - Cooperation with other institutions. The Office will also cooperate with other entities in relation to the tasks conferred on it. As a result of this cooperation, your personal data will be used for: the maintenance and feeding of common or connected databases and portals for worldwide consultation, search and classification purposes; the continuous provision and exchange of data and information. - Improving our products and services. The Office will use your personal data for producing surveys, reports and statistics, enabling us to optimise its operations and improve the functioning of the system. This includes collecting and analysing your feedback to improve your experience and level of satisfaction with the Office. - Organisation of events, training and meetings. The Office regularly organises events, such as training and meetings that are open to the public. This requires the management of participant’s personal data for event organisation. If you are participating in a public event organised by the Office, your personal data is managed as described in the specific Privacy Statements under question 11. - Recruitment processes. If you have applied for a vacancy published by the Office, your personal data is managed as described in the specific Privacy Statement under question 11. Please note that unsolicited applications and/or CVs are not considered and are always disposed of. - Security management. For the safety and security of its buildings and assets, the Office has implemented a security management process based on ISO 27001. This includes the management of personal data related to the visitors to the EUIPO, the video surveillance policy and keeping activity logs in the EUIPO systems, according to the best practices in information security. - Public procurement. All our procurement procedures are governed by Regulation (EU, Euratom) 2024/2509 of the European Parliament and of the Council of 23 September 2024 on the financial rules applicable to the general budget of the Union (recast). The Office collects and processes your personal data, primarily, in compliance with Article 5.1(a) and (b) of the EU Data Protection Regulation: In very specific circumstances, the processing is based on consent (Article 5.1(d) of the EU Data Protection Regulation) or another legal basis, as established by the EU Data Protection Regulation. Each time personal data is processed, it is regulated by specific legal instruments, such as implementing rules, internal rules, etc. - for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Union institution or body; - for compliance with a legal obligation to which the Office is subject. The general public has access to data in relation to information that is considered to be of public interest. Indeed, the Office has a legal obligation to make it accessible to any third party (Register data). The Office will not make personal data available to the public, other than Register data, unless the party concerned has given their express consent. The consequence being that certain personal data provided by you as an applicant, proprietor or representative, for which publication is not a legal obligation (e.g. telephone number, fax number or email address), may only be accessible to the public if consent is given and provided that the Office’s IT systems can support it. In accordance with Articles 111 and 112 of Regulation (EU) 2017/1001, the following personal data will be made publicly accessible: name, country, state/county, town, post code, address (meaning street address) and correspondence address (if provided) for EU trade mark applicants and representatives. Please see Executive Director’s Decision No EX-26-07 for further information on what particulars of EU trade mark and EU design applications and registrations will be publicly available. Your personal data may also be accessible in the following publications: The public will be able to access your personal data via the EUIPO’s online tools and platforms, or by downloading the information, though only for the purpose of providing third parties and public authorities with the information necessary to enable them to exercise the rights conferred on them by the EUTMR and EUDR, and to determine the existence of prior rights belonging to third parties. - the European Union Trade Mark and EU Designs Bulletins containing publications of applications and entries in the register, as well as other particulars for which publication is required under the European Union trade mark regulation (EUTMR) and European Union design regulation (EUDR); - the decisions of the Office, which are made available online for the information and consultation of the general public, in the interests of transparency and predictability. The Office will keep your personal data, for which entry in the Register is mandatory, for an indefinite period of time. Other personal data stored in the database will also be kept indefinitely, though you will have the possibility to request the removal of this personal data from the database 18 months after the expiry of the EU trade mark or the closure of the relevant inter partes procedure. This does not apply to personal data stored in the Register. Other specific retention periods may be established for specific activities for which your personal data may be processed. You can find more information in each individual privacy statement in question 11 . The Office takes the protection of your personal data very seriously, and therefore applies adequate organisational, technical and security measures to protect it. Here are examples of these measures, implemented at the EUIPO premises: In addition, the EUIPO also implements certain services of Amazon Web Services (AWS) such as ‘Desktop as a Service’ in order to support the EUIPO infrastructure. The security measures implemented by the EUIPO to protect your personal data in AWS are described in detail here . Further information is available in the AWS Cloud Security Center. - the EUIPO is certified ISO 27001; - a EUIPO username and password are required in order to access the EUIPO systems and databases; - authentication and authorisation are based on roles; - authentication and authorisation are carried out at server level, no anonymous access is allowed; - server is physically protected at the Data Processing Centre; - logical security hardening of the servers; - network security configured to prevent external threats from accessing the mail servers; - Our website is protected by anti-bot technology, as described in the Configuring Bot Defense and Detecting and Preventing Web Scrapping knowledge articles. Please note that as described in these links, this may involve accessing device sensors locally in your device, but under no circumstances this information is shared with EUIPO. This will only tell us how likely it is that a visitor is a bot. - confidentiality and data protection clauses are signed by service providers; - a limited number of duly authorised people with a specific IT profile have editing rights to the back office tools in which your personal data is processed. How to exercise your data protection rights Can your rights be restricted? Data protection is not an absolute right. It must always be balanced against other fundamental rights and there may be circumstances where one or several of the abovementioned rights may be refused to be granted. These rights may also be restricted for a temporary period of time on the legitimate grounds established by Article 25 of Regulation (EU) 2018/1725, by legal acts adopted on the basis of the Treaties, or under the Internal Rules laid down in the Decision of the Management Board of the European Union Intellectual Property Office (EUIPO) of 26 March 2020 . The Internal Rules provide that any such restriction will be limited in time, that it will be proportionate and that it will respect the essence of the abovementioned rights. As a general rule, you will be informed of the main reasons for a restriction. You will also be informed of your right to make a complaint to the European Data Protection Supervisor (EDPS), or to seek judicial remedy. Nevertheless, there are some circumstances in which we will not inform you of these reasons. The restriction will be lifted as soon as the circumstances justifying the restriction are no longer applicable. You will receive a specific data protection notice when this period has passed. If you wish to learn more about how you can exercise your rights, you can check the User Area or each individual privacy statement in question 11. | Rights related to your personal data | What does it mean | |---|---| | To be informed | You have the right to know how the Office handles your personal data (including information about the controller, the purpose, the legal bases, the types of personal data used, who receives your data and the time limits for keeping it, as well as possible transfers of personal data to third countries). Please consult this Data Protection Notice and in particular question 11 for further information on specific privacy statements. | | To access the data | You have the right to know whether the Office processes your personal data, including for which purpose, the types of data, data recipients, time limits, as well as possible transfers of personal data to third countries. | | To rectify the data | You can obtain the rectification of your personal data if they are incomplete or inaccurate. | | To erase the data (‘right to be forgotten’) | Under certain circumstances, you can request that your personal data be erased (e.g. when the data is no longer necessary for the purpose for which they were collected). You can request that your personal data be erased from the database 18 months after the expiry of the EUTM, or the closure of the relevant inter partes procedure. This right does not apply to personal data entered in the Register. | | To restrict processing of the data | You can request that the Office restrict the processing of your personal data under certain circumstances (e.g. when the accuracy of the data is contested). | | To data portability | You have the right to request that the Office send you your personal data in a structured, commonly used and machine-readable format under certain circumstances (e.g. we have your explicit consent for processing your personal data). | | To object to the processing of your data | You can object to the processing of your personal data by the Office under certain circumstances. | We use cookies in order to ensure that you can get the best browsing experience possible on the EUIPO website. Certain cookies are used to obtain aggregated statistics about website visits, visitors’ browsing and behavior to help us constantly improve the site and better serve your needs. Other cookies are used for ensuring adequate functioning and security of the website. If you want to read more about the cookies that we use, how and why we use them and how you can change your settings, please check our cookies page. You can contact us for any purpose related to your personal data, by sending a written request to the EUIPO as the data controller responsible for your information, or to the EUIPO Data Protection Officer. You can use the online communication channels or put your query/concern in writing to: Post/Courier: Data Protection Officer EUIPO Avenida de Europa, 4, E-03008 Alicante, Spain Email: DPOexternalusers@euipo.europa.eu . If your request has not been responded to adequately by the data controller and/or DPO, you can lodge a complaint with the European Data Protection Supervisor: https://edps.europa.eu/about-edps/contact_en . If you want to know more about how we handle your personal data, please check the EUIPO Central Register and the relevant and specific data protection notices (some currently only available in English), which are listed below. The Central Register will contain at least the following information (Article 31(1) of the Regulation (EU) 2018/1725 ): The privacy statements will contain the information provided in Article 15 and Article 16 of the Regulation (EU) 2018/1725 . The list of relevant and specific data protection notices (currently only available in English), with hyperlinks to the relevant privacy statements, is as follows. - the name and contact details of the controller, the data protection officer and, where applicable, the processor and the joint controller; - the purposes of the processing; - a description of the categories of data subjects and of the categories of personal data; - the categories of recipients to whom the personal data has been or will be disclosed; - where applicable, transfers of personal data to a third country or an international organisation and the documentation of suitable safeguards; - where possible, the envisaged time limits for erasure of the different categories of data; - where possible, a general description of the technical and organisational security measures to protect that personal data. - Observatory activities: Infringements of IPRs networks and networking activities Infringements of Intellectual Property Rights Enforcement Portal Orphan Works Database Out-of-Commerce Works Portal - Training & Learning activities: Academy learning portal Academy Webinars and promotion of training offers EUIPO Trade Mark and Design Education Programme (ETMD EP) Speakers of events organised by the Academy Department Academy Department Networks Processing of personal data in the context of Kahoot - Funding: Procurement and Grants procedure Management of external resources Legal Entity and Financial Identification - Other: Compliance with EU Regulations on restrictive measures Handling of data subjects’ rights and restrictions ## Newsletters Source: https://www.euipo.europa.eu/en/info/newsletters ### Newsletters The EUIPO produces newsletters on a wide range of topics related to intellectual property. You can find them in this dedicated space. Sign up and stay informed. Monthly newsletter covering all aspects of trade mark, design and geographical indications law. Monthly newsletter presenting different IPR projects funded by the EU and implemented by the EUIPO. Keep updated on EU funding and intellectual property matters. ## Legal notices Source: https://www.euipo.europa.eu/en/info/legal-notices ### Legal notices This website is operated by the European Union Intellectual Property Office (hereinafter ‘the EUIPO’ or ‘the Office’). By using this website (hereinafter ‘the Website’), you agree to be bound by these terms and conditions. If you do not agree to any of the terms or conditions provided herein, please do not use the Website or any information or service herein. ### Applicable terms Access to, and use of, any part of the Website, any document, material or other information, including data, text, images and sound (hereinafter ‘Information’) made available on the Website and any of the services provided via the Website (hereinafter ‘Services’), are governed by these General Terms and Conditions of Use (hereinafter ‘General Terms’) and constitute acceptance of these General Terms by the user. Specific terms and conditions may apply to individual Services or specific parts of the Website as indicated for those Services or parts concerned. Where provided, specific terms will supersede any differing provision of the General Terms in respect to those Services or parts. The EUIPO reserves the right to amend these General Terms and any other specific terms on the Website at any time by posting amended terms and conditions on the Website. Such amendments will take effect on the date on which they are posted. ### About the website The EUIPO’s mission includes managing the registration systems for European Union (EU) trade marks and designs, and the administration and promotion of geographical indications for craft and industrial products. The EUIPO also maintains the Union register of geographical indications and keeps it up to date. In pursuit of its mission, the EUIPO offers telematic services requiring technologies capable of sending, receiving and storing information. The general purpose of the Website is to facilitate and enhance public access to the registers and Information held by the EUIPO in accordance with the applicable legal provisions. Additional Services allow authenticated users to inspect files, to communicate with the Office, to upload and to retrieve documents and data. The EUIPO is committed to ensuring the uninterrupted availability of the Website and to providing security to a professionally reasonable level of skill and care. However, this cannot be guaranteed. Access to the Website and its Services may occasionally be suspended, restricted or impeded to permit repairs, maintenance or the introduction of new Services or facilities. To ensure communication with the Office with respect to proceedings related to EU trade marks and designs, pursuant to Article 6 of Decision No EX-26-03 of the Executive Director of the Office of 8 June 2026 on ‘communication by electronic means’, the EUIPO disposes of a communication backup solution in cases of malfunction during the electronic transmission of an application, communication or other document through the specific e-operation or e-filing tool in the User Area. For geographical indications for craft and industrial products, the mailbox EUIPO_GIs@euipo.europa.eu will be available in case of malfunction with GIportal . ### Ownership The EUIPO operates within a network of national offices in the EU, as well as other major intellectual property (IP) offices outside the EU with a shared aim to provide a single access point for information concerning registrations of trade marks (TMview) and designs (DesignView). Moreover, the EUIPO manages a web tool (GIview) that allows users to search all types of geographical indications (GIs) registered and protected in the EU, and provides access to the Union register of GIs for wine, spirit drinks and agricultural products data, the Union register of geographical indications for craft and industrial products, as well as additional data provided by national competent authorities or producer groups on protected geographical indications. Contents offered by the EUIPO may therefore originate from partner data holders and/or contain third-party proprietary information. Information published on the Website may be protected by intellectual and industrial property rights. Proprietary rights, including copyright, subsisting in any of the Information available via the Website are vested in their respective owners, these being the EUIPO, partner data holders or any other third party credited as such. Access to the Services does not give users any ownership title in the Information made available to them on the Website. All rights not specifically granted herewith are reserved by the respective owner(s). ### Right of use Access to the Information and Services of the Website is granted for consultation within the scope and objectives pursued by the EUIPO according to applicable EU law. Users uploading or otherwise submitting content to the EUIPO grant the EUIPO a worldwide licence to use, host, store, reproduce, modify, create derivative works (e.g. those resulting from translations, adaptations or other changes necessary to ensure more efficient Services), communicate, publish, publicly perform, publicly display and distribute such content, within the scope and duration set out by applicable EU law. Use of the Information is regulated as follows. - distribute or reproduce the Information as long as the Website is credited as its source and prominent mention is made as to its free availability; - use deep linking techniques to reach specific pages of the Website beyond the home page. - perform any activity that could harm or violate the EUIPO’s network performance and/or security, and, in particular, upload files containing viruses or other malware that might damage the operation of another user’s computer; - use integration techniques such as framing and inline linking with the Website and the Information therein; - use the Information and personal data made available on the Website for illegal or misleading activities. ### Text and Data Mining Provided that users comply with all use policies, security measures and conditions of access communicated to them or made available to them by the EUIPO, users may access the Website and the Information to perform and engage in text or data mining activities for the purposes of scientific research, including academic research, scholarship and other educational purposes, and may use and share the results of text or data mining in their scholarly work. The limited authorisation for text and data mining provided herewith is subject to the conditions that: (i) such results are made and stored only to the extent necessary for the purposes of computational analysis; (ii) such results are not transferred to any other person or used for any other purpose without the EUIPO’s prior written consent; and (iii) such results are destroyed once they are no longer necessary for the relevant computational analysis. Users must acknowledge the use of Information and its source if any such results are published. The foregoing licence does not cover Information to which any granted or pending IP right other than copyright apply (e.g. trade marks, designs and database rights). In that case, and for any kind of commercial use, users are encouraged to seek specific and explicit permission from the right(s) holder(s) concerned. For the avoidance of doubt, except as specifically and explicitly authorised by the EUIPO in writing, the EUIPO expressly reserves and opts out of any copyright exception for text or data mining, web scraping or similar reproductions, extractions or uses for whatever purpose other than scientific research (‘TDM’) of any Information. This reservation applies to any purposes, including the training, development or commercialisation of any artificial intelligence system, and by any means, including bots, scrapers or other automated processes, to the fullest extent permitted by applicable law in all relevant jurisdictions, including for the purposes of Article 4(3) of Directive (EU) 2019/790 and all national laws having transposed the same. To facilitate the recognition of this prohibition against automated data collection tools, the reservation is also expressed as follows: Under no circumstance should users use the EUIPO logo or the official name and credentials of the EUIPO to imply affiliation, endorsement or any other official link to the EUIPO without prior written and formal authorisation from the EUIPO. The extraction of substantial parts of EUIPO databases or of the content therein – however performed – is forbidden. Users may deep link to specific pages of the Website. However, web integration techniques such as framing and inline linking are not permitted. ### Disclaimer All Information from electronic registers and databases kept by the EUIPO and made available via the Website is provided under the specific conditions determined by the Executive Director in accordance with Article 112(3) European Union trade mark regulation (Regulation (EU) 2017/1001 of 14 June 2017) (EUTMR) and Article 105(3) European Union design regulation (Regulation (EU) 2026/715 of 11 March 2026) (EUDR). Users must comply with these conditions at all times. The information accessible via the registers managed by the EUIPO and available on the Website (‘eRegisters’) will constitute ‘entries in the register’ within the meaning of Article 111 EUTMR and Article 104 EUDR, Article 37 of Regulation (EU) 2023/2411 of the European Parliament and of the Council of 18 October 2023 on the protection of geographical indications for craft and industrial products and amending Regulations (EU) 2017/1001 and (EU) 2019/1753 and Article 22 of Regulation (EU) 2024/1143 of the European Parliament and of the Council of 11 April 2024 on geographical indications for wine, spirit drinks and agricultural products, as well as traditional specialities guaranteed and optional quality terms for agricultural products, amending Regulations (EU) No 1308/2013, (EU) 2019/787 and (EU) 2019/1753 and repealing Regulation (EU) No 1151/2012. Information provided to the EUIPO by partner data holders is displayed as received, without any kind of guarantee and for information purposes only. Partner data holders remain solely responsible for the accuracy and reliability of the data and information provided. Please note that the Information provided by partner data holders does not necessarily reflect the views of the EUIPO. The EUIPO strives to keep all Information up-to-date and accurate. With the exception of the information in the eRegisters, the EUIPO makes no claims, assurances or guarantees about the accuracy, completeness or adequacy of the Information available via the Website. Therefore, the EUIPO expressly disclaims its liability for errors and omissions to the maximum extent permitted by law. Except where otherwise required under statutory rules or applicable provisions of law, the Information accessed via the Website is of general informational nature only. Under no circumstances should the Information be construed as constituting professional or legal advice. The EUIPO accepts no responsibility for any loss or damage that may arise from reliance on the Information and Services provided via the Website, including information or services hyperlinked from the Website that are and will remain under the sole control and responsibility of the third parties concerned. The EUIPO cannot certify the authenticity of any document submitted by a third party, including any information contained therein. Only texts published in the Official Journal of the European Union and texts published in the Official Journal of the EUIPO, as well as extracts retrieved from the eRegisters, are authentic, official documents. Should errors or omissions concerning the Information provided via this Website be brought to its attention, the EUIPO will endeavour to promptly correct them directly or, where necessary, refer the matter to the concerned partner data holder or third party. ### Privileges and immunities According to Article 144 of Regulation (EU) 2017/1001 on the European Union trade mark, the Protocol on the Privileges and Immunities of the European Communities will apply to the Office and its staff. ### Contact To contact the EUIPO with respect to matters concerning the Website and in particular questions relating to e-business as such, please find the appropriate contact details on the EUIPO’s ‘ Contact us ’ section. For all other concerns, such as for IP registrations administered by the EUIPO and proceedings related thereto, please use the respective information on the Website and the available databases. ## IP Enforcement Portal Source: https://www.euipo.europa.eu/en/enforce-ip/ip-enforcement-portal The EU platform for managing customs applications for action (AFAs) and dealing with matters relating to IPR enforcement ### eAFA toolkit Pursuant to Regulation (EU) No 608/2013, for custom authorities to be able to enforce intellectual property (IP) rights on behalf of rights holders at the EU border, rights holders must request a customs application for action (AFA). AFAs can be requested for one Member State (national AFA) or for more than one (Union AFA). The Union AFA is submitted in one Member State and, if granted, is applicable in the other Member States indicated in the AFA. Filing an AFA is free of charge. It is valid for 1 year and can be extended and/or updated. For more information, visit the Defend your rights page of the Directorate-General for Taxation and Customs Union (EU Commission). To ensure the quality and proper processing of data, all AFAs should be filed and managed electronically. Extra steps - Member States - The eAFA can be submitted and managed through IPEP, the IP Enforcement Portal (EU traders portal for COPIS) where it is automatically generated in all languages of the applicable Member States. - In the eAFA toolkit below, you can find help material to support you with your application. - Please contact the IPEP team at ipenforcementportal@euipo.europa.eu should you require assistance. Czech Customs also enforce intellectual property rights in the internal market on the basis of an application for action submitted in accordance with national legislation. Further information on how to submit an application for action for the internal market can be found here If your AFA submission country is France, you can also file an AFA based on the French Intellectual Property Code , which allows customs authorities to set up the surveillance of goods on national territory. In other words, the authorities can detain goods that have already cleared customs and are now in free circulation. To receive notifications from German customs electronically, the German enforcement contacts must register in ZGR under: https://www.zoll-portal.de/ . When registering, please choose Business customer account / Email & password . The enforcement contact does not need to be established in Germany. More info at dvb14.gzd@zoll.bund.de ### IPEP Forum, 24-25 November 2026 The IPEP Forum 2026 – the EU IPR enforcement networking event for rights holders and enforcement authorities ### Next upcoming event Our next live demo and Q&A session for rights holders and legal representatives will take place on 28 October 2026 at 15:00 CET . ### A communication platform for all parties involved in enforcement Rights holders can protect their goods against counterfeiting by sharing information about their products, IP rights and contact data with EU enforcement authorities. This makes it easier for enforcers to distinguish between fake goods and originals (using information such as packaging, identifiers, logistics), contact the rights holders if needed and take action. File and manage customs applications for action (AFAs) electronically Filing an AFA is a legal requirement for customs administrations to be able to take action on behalf of rights holders in respect of counterfeit products that infringe their IP rights. IPEP permits users to enter information via drop-down menus in their own language. This information can then be viewed in any of the 23 languages of the EU. ### Keep in touch Contact us by email if you have any questions.