AI assistant: usage and benefits Usage scenarios by industry

Energy and heating

Clear answers on heating, servicing and subsidies

Choosing a heat pump or a new heating system raises many questions: which solution fits, how to get a subsidy, who installs it, how servicing works. Our AI assistant answers from your technical and sales documentation and connects customers with the right partner.

Challenges

  • Technical content that end customers find hard to understand.
  • Frequent questions about subsidies, warranties and servicing.
  • A network of installers and service partners that needs fast information.
  • Changing terms of subsidy programmes and incentives.

Usage scenarios

End customers

Heat pumps, gas appliances, solar energy, ventilation.

Servicing and warranty

How to book a service, extended warranty terms.

Subsidies

Where incentive terms are published (e.g. Eco Fund – Eko sklad) and what the steps are.

Finding a partner

Guidance to authorised installers and service technicians.

Partners and employees

Technical documentation, manuals and FAQs.

Benefits

  • Technical content explained in plain language.
  • Fewer repetitive questions for support and sales.
  • Answers only from your documentation – no invented technical data.
  • Fast access to knowledge for the partner network.

Example questions

  • "Which heat pump is suitable for an older house?"
  • "How do I get an Eko sklad subsidy?"
  • "How do I book a regular service and what does the extended warranty cover?"
  • "Where can I find an authorised installer in my region?"
  • "Can I combine a heat pump with solar collectors?"

Want an assistant for your customers and partner network?

Contact us via comp-consulting.eu (opens in a new tab).