AI assistant: usage and benefits
Usage scenarios by industry
Retail and construction
Customer advice at any hour – from choosing materials to delivery
Buyers of building materials and home products need information on products, store locations, delivery, payment and warranties – often outside store hours. Our AI assistant answers from your content and guides customers to the right store, service or advisor.
Challenges
- A wide product range and many stores with different services.
- Customers who need advice before buying, not just a price.
- Frequent promotions and changing terms.
- Busy sales advisors and call centres.
Usage scenarios
Customers
Store locations, opening hours, delivery, instalment payments, warranties.
Building and renovation advice
Guidance from your content on materials, roofing, paving, bathrooms.
Services
3D bathroom design, paint mixing, in-store advice.
Promotions
Where current offers are published and how to get them.
Employees
Product information and internal procedures for sales staff.
Benefits
- Answers even when stores are closed.
- Guides customers to the right service or store.
- Prices and terms only from published sources.
- Sales staff relieved of routine questions.
Example questions
- "Which store is closest and what are its Saturday hours?"
- "Can I order a 3D bathroom design?"
- "Do you deliver building materials to a construction site?"
- "How does paying in instalments work?"
- "What do I need to lay paving stones in my yard?"
Try it live
Want an assistant for your online shop or store network?
Contact us via comp-consulting.eu (opens in a new tab).