Automotive and mobility
Answers about vehicles and servicing – and enquiries that never go unanswered
Buyers and owners ask about models, equipment, servicing, warranty and financing – often outside showroom hours. The AI assistant answers from your content, captures enquiries for test drives or servicing and offers the visitor an appointment.
Challenges
- Many questions about models, equipment and availability that take up sales staff time.
- Enquiries outside business hours that go unanswered.
- Frequent questions about service intervals, warranty and courtesy cars.
- Offers and financing terms that change often.
Usage scenarios
Models and equipment
Differences between trims, drivetrains, equipment and accessories – from your catalogues and price lists.
Test drives and enquiries
The assistant collects the enquiry and contact details or offers the visitor an appointment.
Servicing and maintenance
Service intervals, warranty, seasonal tyre changes and service bookings.
Financing and leasing
General information on financing options, with a referral to an advisor for a specific offer.
Fleets
Information for business customers and fleet managers.
Benefits
- Instant response to enquiries, weekends included.
- More qualified enquiries for the sales and service teams.
- Prices and terms only from published sources – no invented discounts.
- Answers in the customer's language, including for foreign customers.
Example questions
- “What is the difference between the base and the higher trim?”
- “Can I book a test drive for Saturday?”
- “When is the regular service due and what does the warranty cover?”
- “Do you offer a courtesy car during servicing?”
Demos
New demos for this industry are in preparation. We can also build one on your content – usually within a week.
Could your dealership, service centre or fleet use an AI assistant?
Book a 30-minute call. We show the demos and agree how the assistant would work on your content.